10 Best
Cell Phones for Seniors
of 2024
Cell Phones for Seniors
of 2024
Promoted
Consumer Cellular GrandPad
- Wireless charger cradle
- Walkthrough video instruction manual
- Full HD touchscreen with large fonts & buttons
- Built-in 4G LTE internet connection
- Companion app to connect with loved ones on any device
- Instant customer support connection
Consumer Cellular GrandPad Cell Phone for Seniors Review
ConsumersAdvocate.org
25 Customer Comments & Reviews - see all comments
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GrandPad is an easy-to-use tablet designed with seniors in mind. The tablet helps users keep in touch with their loved ones by allowing them to make phone calls, video calls, send text messages, and more. The device is user-friendly and comes with custom apps that cater to the user's specific needs.
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25 Customer Comments & Reviews
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Suze needs to tell everyone how dangerous it is to buy a consumer cellular device and get their service. I've been using my device for 2 days and it has crashed. I live by myself in the country and switched to this service based on AARP's recommendation. When I called customer service I was informed that they don't make the equiptment and couldn't help me fix it. Now I have no phone. Don't get sucked in to Consumer Cellular
Great device BUT the screen started flickering making it unusable for my 96-year-old mother and creating loads of problems for her family. Hours and hours. Missed holiday calls. REALLY bad. This happened within the warranty but the support process was drawn out and ambiguous and we passed the replacement date. Fortunately, we paid for the SquareTrade warranty and got a new one. Then the same thing happened again. Extreme flickering. There is a fix by turning off the device for 24 hours but how does a memory-impaired grandmother do that? We were told Consumer Cellular would replace without going through SquareTrade but the deadline for that passed quickly and we were not told that... Read More
Buyer BEWARE. Especially if you are a senior. I NEVER get warranties on phones. I also get paper billing. The warranty they put on my phone without my permission was not realized until several billing cycles. I went on the website to see what was up and there was an un-authorized warranty. I called and was told " we record all phone calls and I will check the recording and get back to You". No one did so I called again, No reference to the recording and they took off the charge but, would not refund the months they charged me. I was told " you paid for it so that was the authorization" Keep in mind this charge was not on my paper bill. ONLY on line. After 2 months of back and forth I... Read More
Just got the Grandpad and am prepared to take it over to my mom in memory care. It's design, access is icon driven with large buttons - even email is a voice message feature - so she won't have to type! If you are looking for a 'special' phone, don't forget to look at GrandPad (.net) and call to discuss features and answer your questions. I'm glad I did. It will really help mom in having more access to the outside world (SAFELY).
Did not work during my mom's time in the care center, dropped calls, poor connections, tried calling on my cell phone while sitting in her room, yet still unable to connect. Frequent dropped calls and poor connections even at home. Would NOT recommend. Purchased for video calls, yet unable to do so fluently. When grandpad was working was mainly used for games. I will purchase an ipad and internet service for the cost of the grandpad. Not worth it!
I purchased a GrandPad for my tech-challenged parents directly from https://www.grandpad.net/. The customer service has been amazing, both for me and for my mom, who is now alone but never out of touch. We video chat most mornings so I know she's up and active and has eaten and taken her meds. Re. the user who was upset that the internet button doesn't take the user to the internet, the family circle's administrator can add websites for the user to enjoy. I added the websites for the local newspaper and my parents' church, for instance. This works great for our family, since "surfing the web" only led to confusion and frustration for my folks. If your parents are comfortable using the... Read More
Consumers must be aware, the device is awesome at giving you an option to see and talk with your family but........
Consumer Cellular will default the grandpad to WIFI only, and still charge you for cellular service. Now imaging paying $80 a month for cellular service but everytime you use it the device will only use WIFI for months. This is a dishonest practice, you the consumer cannot turn off the WIFI option to use the service you a paying for. My advice is to use FACEBOOK PORTAL, as this is over $100 cheaper and does not charge you for ghost cellular service. I tried BBB but Consumer Cellular knows they are getting away with this so they do not offer any solution.
My mom used her Grandpad for four months, before she passed.
I would now like to donate it, someone less able to afford, but from reading the comments below, I find it cannot be done.
What a waste.
Why not create a place where these tablets can be refurbished, and reused???
Screen goes blank, hitting help button NEVER works, Customer Service is a joke. 91 yr old uncle waited for over an hour after calling 800 number, still no help. WORST SCAM FOR SENIORS EVER!!!!!
I would like to buy an iPad grandpa for my husband for father's day ,to give him a nice and affordable gift.
And something for him to have some entertainment, since he doesn't really go out.
I would like to see him happy and having some fun in life .
After he worked so much..and to ease his pain of lossing our child in the Irak war.😑😣😶😐
Top Rated
Consumer Cellular GrandPad
- Wireless charger cradle
- Walkthrough video instruction manual
- Full HD touchscreen with large fonts & buttons
- Built-in 4G LTE internet connection
- Companion app to connect with loved ones on any device
- Instant customer support connection