autopom! Insurance Services Review


Rating: 9 / 10 (Excellent)
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Founded in 2010 and headquartered in Laguna Hills, California, Autopom! is a provider of car warranties. Their policies, which range from essential’ to ‘high-level’, all come with the features of rental reimbursement, breakdown coverage, 24 hour roadside assistance, and a 30 day money back guarantee.

How is autopom! rated?

Breakdown

9/10
Coverage
9/10
Service Contract
9/10
Claims & Repairs
9/10
Reputation

Overall Rating: 9 / 10 (Excellent)

Though Autopom! seems like a standard car warranty provider, they set themselves apart by their ‘any repair facility’ allowance, and their stance on deductibles, which are selected by the customers, and are inversely proportional with the monthly premium cost. These positive aspects are reflected in Autopom!’s online reputation, which is quite strong.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 9 / 10

Generally speaking, Autopom!’s coverage options, as well as their exclusions, fall well within the industry average. Their three options are powertrain, named component, and exclusionary, all of which cover the industry's standard components accordingly. Autopom! falls slightly short, however, with regards to its specialty coverage, which only offers policy extensions to commercial and business-centric vehicles.

What does autopom! cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Additional Benefits

  • Trip Interruption
  • Roadside Assistance

Claims & Repairs

Claims

Deductible Options
The deductible varies depending upon the plan and program quoted. Lower deductibles are available for an additional charge, and are applied per repair visit.
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
Any Facility

Claims & Repairs - 9 / 10

Autopom! requires a 30-day waiting period and 1,000 miles traveled before claims can be submitted, after which they take the unusual policy of allowing customers to visit the repair facility of their choosing. In addition to service paperwork, Autopom! also requires a deductible before processing the claim. Unlike most companies, where the deductible is a set amount, Autopom!’s deductibles are variable based on the selected plan and other options, where lower deductible policies cost more on a monthly basis.

autopom! Service Contract

Contract Details

Vehicle Inspection Required for Contract?
No
Transferability of Warranty?
Yes

Service Contract - 9 / 10

Though typical contract length is unspecified, Autopom!’s service contract is otherwise fairly standard. Coverage is transferable, and no inspection is required prior to service activation. Furthermore, depending on the chosen plan, customers are granted a 30- or 60-day cancellation window with a money-back guarantee.

Company Reputation

Company Details

Year Founded
2009

Customer Reviews

TrustPilot Rating
8.9 out of 10
BBB Rating
A+
BBB Positive Reviews
29
BBB Neutral Reviews
0
BBB Negative Reviews
2

Reputation - 9 / 10

In spite of their relatively short time in business, Autopom! has managed to accrue several positive third-party grades. At Trustpilot, this company averages an 8.9 score, and an A+ grade with the Better Business Bureau. Though they don't provide 24/7 customer support, their exceptionally high 225,000 mileage restriction, combined with its five different plans, make it a good option.

Contact & Additional Information


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Customer Comments & Reviews

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L
Larry T
Raleigh, North Carolina
12/7/2017
Horrible and very rude customer service from a Lisa Deneault I did not receive her email of her quote and she kept insisting that I had to have received it and was very snappy about it. I finally told her I do not program for yahoo and did not know what happened to her email. Then I found it in the spam directory. When I questioned the cost she got rude again. She said you car is 10 years old. I said no it is not. It is 8 years old. She said she didn't want me wasting her time. I said i could probably get the same price at the dealership. She shouted at me to go to the dealership. My wife overheard because I had the phone on speaker and said she was very rude. She can keep her... Read More


C
Charles R
Sacramento, California
12/13/2016
They have a strong policy about the warranty and stability of your car



Our Partner
9.0 / 10
  • Licensed California Agents
  • Specializing in CA mechanical breakdown insurance
  • Offers vehicle service contracts in most states nationwide
  • Unlimited starting mileage (most brands up to 14 years old)
  • 30 or 60 day money back guarantee
  • Rental car assistance
  • 24/7 roadside assistance
  • Choose your own repair facility
  • Consultative, low-pressure selling style
  • A+ BBB Accredited