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Phone.com is a cloud-based voice over internet protocol (VoIP) phone system for businesses. Formed in 2007, it offers one of the most cost-effective VoIP service plans on the market. All of Phone.com's plans include over 40 standard features. Phone.com's flexible services can be used with almost any communication device, including traditional analog phones, computers, tablets, ring-ready IP phones, and mobile phones, and with local, long-distance, or international phone numbers.
- Starts at $9.99
- Ideal for businesses of all sizes
- 24/7/365 U.S.-based customer support
- Supports local, long distance, and international calling services
- No costly hardware, may use your current phones or purchase new ones
- Works with many types of phones, including analog phones, computers, IP phones, and mobiles
- Choose between a new virtual number, toll free number, or transfer your existing number
- Call recording, conferencing, group messaging, SMS messaging, and fax included
- 30-day free trial and money-back guarantee with their most basic plan only
Phone.com is appealing to Hispanics as they offer a version of their website in Spanish and a customer support center in Spanish, albeit with a limited schedule, which may affect those working late at night. However, the English-speaking support center is available 24/7 through phone or live chat.
Compared to competitors, Phone.com's prices are on the lower end. In addition, their services are adaptable to phones customers already have, which also lowers the cost of the service. Their services can be cancelled at any time, but customers can pay even lower prices if they pay an annual lump sum. Although Phone.com caters to businesses of any size, their affordability make them inviting for smaller businesses on a budget.