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BuyerZone Business Phone System Review

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BuyerZone is an online marketplace service managed by the Massachusetts-based company Business.com. The company provides customers with quotes for over 100 types of product and services, as well as free buying guides for each. Their quoting process is quick and precise, connecting businesses with phone system dealers that best fit their budget and needs.
 
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How is BuyerZone rated?

Breakdown

Overall Rating: 0 / 5 (N/A)

BuyerZone is a marketplace, meaning that it connects businesses with a number of companies that best suit their needs. This is a great option for homeowners and businesses, since they get to compare various business phone dealers at once. To do this, the company asks a series of questions through their online quoting form, which range from the type of service needed to the time customers anticipate making their final decision. Once the quote process is complete, customers will receive offers from two to four business phone dealers based on the information provided. It's important to note that by filling out BusinessZone's quoting form, they are consenting to being contacted by these companies through phone and email.

BuyerZone Offerings

Phone Systems
Mobile
Analog
VoIP
PBX Hosting
On-premise
Cloud

Technology - 0 / 5

Being a marketplace for business phone systems, BuyerZone focuses on connecting customers with what they need. Thus, mobile, analog and VoIP availability depends on the company customers choose. Although BuyerZone's quoting process does not include an option to choose the type of system needed, customers can inquire the companies BuyerZone connects them about their availability.

BuyerZone Features

Features - 0 / 5

Because BuyerZone is an aggregator, features will depend on the company that customers choose after the online quoting process. Since BuyerZone connects customers to companies that best suit their needs, they can rest assured that they will be linked to companies that have the features they want for their business phone system.

BuyerZone Plans

Plans - 0 / 5

Plans offered depend on the company that customers end up choosing after BuyerZone's quoting process. Because each company is different and offers different plans, here at ConsumersAdvocate.org we advise customers to research each one individually before committing to their plans.

BuyerZone Integrations

Integrations - 0 / 5

BusinessZone's quoting process does not offer an option to specify a customer's integration needs, but they can ask the companies connected to about integration availability.

BuyerZone Support

BBB Rating
A+
Trust Pilot Rating
4.9 out of 10

Support - 0 / 5

System and phone support, as well as free trials, depend on the company customers choose once they fill BusinessZone's quoting process. When it comes to their customer support, BusinessZone has average-to-good scores. The company is accredited with the Better Business Bureau, having an A+ on their website. The company has 4 negative reviews on record, which mention problems with call spamming and with their leads generation platform. In their Trustpilot profile, there is an equal number of negative and positive reviews, but most negative reviews deal with BuyerZone's leads program.

Contact & Additional Information

Date Collected
2018-08-24

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