Alliance Phones Business Phone System Review

Rating: 8.8 / 10 (Excellent)
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Alliance Phones is a tech company that offers Voice Over Internet Protocol business solutions for small to mid-sized businesses. Through their proprietary cloud technology, Alliance Phones provides a wealth of PBX features to their customers, as well as heightened carrier reliability. The company also has a line of business phones units which can accommodate between 2 and 30 line appearances.

How is Alliance Phones rated?



Overall Rating: 8.8 / 10 (Excellent)

Alliance Phones provides Voice Over Internet Protocol (VOIP) solutions for small and medium businesses around the world, at affordable rates. Their proprietary cloud platforms offer high level of reliability, with top-notch security protocols to insure there's zero misuse of sensitive information. The company offers 24/7 US-based support from their three data centers in Texas, Virginia, and California; with the goal of providing 30-minute response times.

Alliance Phones Offerings

Phone Systems
PBX Hosting

Systems - 9 / 10

Alliance Phones offers not just their VOIP system, but also the hardware to use it, including business phones with 2-30 lines appearances, and conference systems for ease of use.

Alliance Phones Features

Phone Setup
Toll-free Numbers
Administrative Controls
Full Web-Based Control Portal

Calling Features

  • Web Conferencing
  • Conference Calls
  • Computer Telephony Integration
  • Auto Attendant
  • Interactive Voice Response
  • Call Queues
  • Ring-Groups
  • Short Message Service (SMS)

Features - 9 / 10

All of Alliance Phones' products enable easy-to-use, intuitive call handling features, such as multiparty conferencing, call waiting, and call transfers, among many others. Their proprietary cloud-based platform brings added with their flat fee for unlimited features, month-by-month contracts, and no setup cost. 

Alliance Phones Plans

Plan Easy Plus Simplicity Plus Effortless Plus
Minutes Unlimited Unlimited Unlimited
Lines 1 4 21
Price $29.97
Per Line/Month
Per Line/Month
Per Line/Month

Plans - 8 / 10

Alliance Phones has three standard plans, all of which include unlimited minutes in the United States and Canada, over 60+ Private Branch Exchange (PBX) features, no setup fees or contracts, and a monthly-based service. All are available for a month-long free trial, with a temporary phone number, as well as unlimited free calling, and a 100% money-back guarantee.

Alliance Phones Integrations


  • Microsoft Outlook
  • Sugar CRM

Integrations - 8 / 10

Alliance Phones plans are all compatible with multiple different platforms, including Microsoft Outlook, FileMaker, and SugarCRM. The main purpose of the integrations the company offers are meant to facilitate importing contacts and click-to-call services. Once contacts are imported into the software, they become visible in the web portal and can be drag-and-dropped, or incorporated into more advances call features.

Alliance Phones Support

Free Trial?
US Based Support
Phone Support Hours
BBB Rating

Support - 10 / 10

Alliance Phones provides a completely free thirty-day trial for all of their service plans, including a temporary phone line, so that potential customers can try their services out for themselves and see if Alliance's solutions can meet their needs. The company's customer support can be accessed 24/7 over the phone or via email.

Contact & Additional Information

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9.1 / 10

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