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InfoTracer Background Checks Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
11 Customer Comments & Reviews - see all comments
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InfoTracer is an online platform that enables users to perform and receive comprehensive background checks instantly on themselves and others. InfoTracer searches information and records from dozens of public sources, including court documents, criminal records, contact information, social networks, and more. Information is organized and stored into InfoTracer's database, accessible only by paid membership.
 
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How is InfoTracer rated?

Breakdown

4.6/5
Types of Background Checks
4.0/5
Report Quality
4.8/5
Reputation
4.3/5
Pricing
0.0/5
Customer Support

Overall Rating: 3.9 / 5 (Very good)

InfoTracer searches thousands of online sources to perform and deliver background checks to users who have accounts and subscriptions to its website. InfoTracer is a subsidiary of Accucom Corporation, which offers background check services across several different websites, including InfoPay, CriminalPages, and PhoneRegistry.com. InfoTracer has an A+ rating from the Better Business Bureau, but a significant amount of negative online reviews regarding charges for unavailable information. Users are required to make an initial payment and account in order to see searches, but may not receive additional information for their desired search after paying. However, customers that cancel their subscription can receive a refund for the final month if they didn’t perform a single search.

InfoTracer Screening Details

Report Quality - 4 / 5

InfoTracer searches thousands of sources, including consumer databases, courthouse documents, social media, registries, and more. InfoTracer gathers billions of records during its search to create a full report for the user.
Legal Records
Federal/State Criminal
Sex Offender Registry
Driving Record
Marriage and Divorce
Vehicle History
Other Records
Social Media
Past Addresses
Education & Employment
Phone Number

InfoTracer Company Reputation

Reputation - 4.8 / 5

InfoTracer has an excellent rating from the Better Business Bureau, but a substantial amount of negative reviews and complaints online from former customers. Many concerns were regarding users' personal information found on the website and difficulty having it removed, as well as charges to information unattainable by the users. The company also does not have FCRA accreditation, but addresses that in its disclosure.

Key Reputational Facts

Year Founded
2003
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
14
Date Collected
2023-10-13

Certifications & Actions

Classified by FCRA as Consumer Reporting Agency
No
NAPBS Accredited
No

InfoTracer Pricing

Pricing - 4.3 / 5

Users are required to make an initial purchase, then make monthly payments as a subscription for unlimited reports. Customers must be 18 years of age or older to use InfoTracer and purchase any InfoTracer services.
Free Report
No
Monthly Subscription
Yes
Plan 1 Name
One month of unlimited reports
Plan 1 Monthly Price
$19.95
Plan 2 Name
One week of unlimited reports
Plan 2 Price
$4.95

Contents of Free Report

No free report. Customers must pay an initial fee, followed by monthly membership payments to view background check information. Yet, among the competing companies with 2+ billion records, InfoTracer offers highly affordable pricing.

Company Profile

Full Name
InfoTracer Background Checks
Company Website
https://infotracer.com/

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11 Customer Comments & Reviews

Loading Reviews ...
haug009999
3/31/2019
Beware, this website appears to be paid to give high reviews. The info you get from infotracer is either old or non-existent. Sign in issues also

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