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BeenVerified Background Checks Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
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Founded in 2007 and based in New York City, BeenVerified provides public information in an easy, affordable, and fast format. To date the company has served more than 100,000 people, providing them with consolidated public data from multiple sources. BeenVerified offers subscription services where customers can perform multiple background checks each month.
 
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How is BeenVerified rated?

Breakdown

4.5/5
Types of Background Checks
4.8/5
Report Quality
4.5/5
Reputation
4.5/5
Pricing
3.5/5
Customer Support

Overall Rating: 4.3 / 5 (Excellent)

BeenVerified is a good choice for background reports because the company provides thorough searches and goes above and beyond in the mobile app department, allowing consumers unprecedented access to their services when they are away from their desktop. The company offers subscription plans that are definitely geared more toward those needing multiple reports in a set space of time, so they aren't the most cost effective choice for individual consumers wanting to do just a search or two.

BeenVerified is not classified as a consumer reporting agency by the FCRA. This means there are certain stipulations those using its services must abide by. BeenVerified's services cannot be used by potential employers or landlords to make decisions. The company is very upfront about this and offers detailed instructions on what their services can and cannot be used for.

We can't wholeheartedly recommend BeenVerified, due to its less-than-stellar reputation among consumers. BeenVerified has a B rating with the Better Business Bureau. However, the company has been the subject of a lot of customer complaints on that website, too. In addition, the company earns just 1.8 out of 5 stars on Trustpilot. To its credit, BeenVerified usually responds to complaints and sometimes provides customers with explanations and avenues for resolution. That isn't necessarily the norm in the online background check marketplace. However, some responses are stock answers and apologies for giving customers an experience that didn't meet their expectations.

BeenVerified Screening Details

Report Quality - 4.8 / 5

BeenVerified offers a substantial amount of background information in its reports. The company provides customers with federal and state criminal record information, as well as marriages, vehicle records, property records, contact information, and other kinds of public information. In theory, you can research all of this information by yourself. But the process is very laborious and BeenVerified customers can get the information they need in short order and with less hassle overall.
Legal Records
Federal/State Criminal
Bankruptcy
Sex Offender Registry
Marriage and Divorce
Other Records
Social Media
Past Addresses
Phone Number

Customizable Results

BeenVerified offers one type of background report for the price and does not let you cherry-pick or customize the information it gathers for you.

BeenVerified Company Reputation

Reputation - 4.5 / 5

BeenVerified is not accredited under the Fair Credit Reporting Act (FCRA). The information it provides in its background checks can only be used by customers for personal reasons. It cannot be used in conjunction, for example, with decisions around employment and lending.

Key Reputational Facts

Year Founded
2008
BBB Rating
B
Trust Pilot Rating
1.8 out of 10
Date Collected
2022-05-11

Certifications & Actions

Classified by FCRA as Consumer Reporting Agency
No
NAPBS Accredited
No

Consumer Litigation and Regulatory Actions

In 2012 there was a complaint lodged with the FTC alleging BeenVerified did not remove customers who signed up for their "opt out" feature.

BeenVerified Pricing

Pricing - 4.5 / 5

BeenVerified offers a monthly subscription model that is best for those customers who think they will request multiple reports in a short period of time. The one month membership gets you a maximum of 100 individual background checks for $26.89, which is a great value. If, however, you are looking for a single report it would be best to go with a provider that offers that option. BeenVerified's 3-month subscription costs $52.44, which represents significant savings over its monthly rate. If you expect you will need a lot of comprehensive, consistent reports over a long period of time, the company offers an excellent value.

BeenVerified makes using its services easy by virtue of its free mobile app for iPhones, iPads and Android devices. Live customer assistance is also available 7 days a week via telephone and email.
Free Report
No
Monthly Subscription
Yes
Plan 1 Name
1 Month Membership
Plan 1 Monthly Price
$29.99
Plan 2 Name
3 Month Membership
Plan 2 Price
$58.47
Annual Subscription
No
Volume Pricing

Company Profile

Full Name
BeenVerified Background Checks
Company Website
https://www.beenverified.com
Headquarters
48 W 38th Street, New York, NY, 10018

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Customer Comments & Reviews

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S
Sharon M
7/18/2019
BeenVerified does a poor job of uncovering correct data. The report I had printed could not even find a record of education, any employment, or any relatives. It gave horoscope information and a specific tweet-who needs that in a background check? What a waste of money! The only reason they even got 1 star is because I couldn't leave zero stars.

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