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WebsiteBuilder.com Web Hosting Review


ConsumersAdvocate.org Rating: 4 / 5 (Very good)
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WebsiteBuilder.com is a web hosting company that offers quick and easy solutions for setting up a website. Notable features include a great array of templates to choose from and simple click, drag-and-drop customization. The company chooses a web host for you and provides features such as Google keywords, mobile site versions, and social media integration to keep websites relevant and accessible.
 
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How is WebsiteBuilder.com rated?

Breakdown

4.5/5
Performance
3.5/5
User Experience
4.0/5
Price and Subscription Model
4.0/5
Services Offered

Overall Rating: 4 / 5 (Very good)

Websitebuilder.com is primarily dedicated to making professional-looking websites easily. Its simple interface and appealing templates make this a simple task, but questionable customer feedback and pricing schemes mean those considering the website should contact a representative before making any final decisions. Consumers looking for more in-depth hosting services and advanced features should look elsewhere.

WebsiteBuilder.com Range of Services

Services Offered - 4 / 5

Websitebuilder.com offers free hosting along with its website building tools, but doesn't disclose what type of hosting it provides. The price range and features of their plans point to it being shared hosting. The company lists many features for optimizing website performance and overall look.

Useful For:

  • Beginners
  • Blogging
  • Graphic Designers/Portfolio
  • Photo/Video
Select Features
Responsive Images
Dynamic Embeds
Advertising Credit

Number of Email Accounts

Undisclosed
Hosting
Website Builder

WebsiteBuilder.com Security Features

Performance - 4.5 / 5

Websitebuilder.com does not list any of its security features on its website.

WebsiteBuilder.com Price & Subscription Model

Price and Subscription Model - 4 / 5

Websitebuilder.com has affordable prices and offers a 14-day money back guarantee. However, the company does not disclose how long the introductory term is, which means it is unclear when the customer will start paying the full regular rate.
Money Back Guarantee
Yes
Free Plan
Yes
Shared Hosting Introductory Price Range
$5.38 - $9.99
Shared Hosting Standard Plan Price Range
$10.75 - $19.98
Plan Term
Undisclosed
Auto-Renewal
Yes

Subscription Details

For customers to get their final, non-introductory rate, they have to register with Websitebuilder.com and provide personal information first. The company's special introductory rate only applies for an "initial term" and the term is only defined once you are in the process of signing up. Once the initial introductory rate is over, they can charge your account for the full amount of the term you chose up front.

WebsiteBuilder.com Customer Experience

User Experience - 3.5 / 5

Customer experience for Websitebuilder.com ranges from mixed to negative. Its BBB rating is an F as a result of 21 filed complaints—20 of which have not been answered—and it has an average 5.4 score on Trustpilot. Although the company does advertise 24/7 live chat support, its physical address is not found on the website.
Year Founded
2014
BBB Rating
F
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
1
Trustpilot Rating
5.4 out of 10
Date Collected
2018-04-05

Support Hours

24/7 live chat

Contact Methods

  • Phone
  • Email
  • Chat

Company Profile

Full Name
WebsiteBuilder.com Web Hosting
Company Website
https://www.websitebuilder.com

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