Bluehost Web Hosting Review


Rating: 9.4 / 10 (Excellent)
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Started in 2003, Bluehost is a worldwide provider of web hosting and cloud-based online services. Web hosting products offered include shared, WordPress, VPS, dedicated, and reseller hosting. Bluehost also comes with a 30-day money back guarantee and 24-hour customer assistance and live support.

How is Bluehost rated?

Breakdown

10/10
Range of Services
9/10
Security
8/10
Reputation and Customer Experience
10/10
Price and Subscription Model

Overall Rating: 9.4 / 10 (Excellent)

With a wide range of hosting features and integrations, Bluehost makes a strong case those looking for web hosting services. Although there is some room for improvement in the realm of customer service (since they have so many clients, customers often cite long wait times during peak hours), there is no other web hosting provider that offers so much for the price. Website features and security options are plentiful and top notch. What's more, Bluehost provides one of the easiest to use interfaces, making web design simple and quick even for the first-time user.

Bluehost Range of Services

Range of Services - 10 / 10

Bluehost makes it easy for clients to manage and optimize their websites. As far as features go, Bluehost offers more than most, with integrations and apps galore. Features include unlimited bandwidth, unlimited email accounts (with some plans), data transfer, free setup, file backup and more. Bluehost has excellent WordPress integration and support for e-commerce, databases, and a variety of multimedia formats.

Other features include Multiple 10 Gigabit Ethernet Connection, Customized Apache Web Server, Diesel Generator Backup Power, UPS Power Backup, and Dual Quad Processor Performance Servers. Bluehost also supports major scripts as well as CGI-BIN, PostgreSQL, Perl 5, and MySQL 5. Bluehost also handles multimedia formats with ease providing a smoother website experience.

Useful For:

  • Small Businesses
  • Beginners
  • Blogging

Operating System

  • Linux
Select Features
Unlimited Disk Storage
Unmetered Bandwidth
Unlimited Domains
Automatic Backups
Responsive Images
Dynamic Embeds
Data Transfer
Advertising Credit

Number of Email Accounts

5 to Unlimited
Email Features
Webmail Interface
Integration with Google Apps
Email Forwarding
POP3 Support
iMAP Support
Autoresponder
Archiving
Daily
Weekly
Monthly
One-Click Restore
Restore Databases and Tables
Download to Desktop
Hosting
Shared
VPS
Dedicated
Wordpress
Cloud Hosting
Control Panel
cPanel
Languages
Other
Ruby on Rails
MySQL
Perl
PHP
Python

Bluehost Security Features

Security - 9 / 10

Bluehost also excels in security features, particularly in the area of spam protection. There are three anti-spam packages: Spam Hammer, Spam Assassin, and Spam Experts. Bluehost also offers hotline protection, which prevents theft of content and images. Blacklist enables users to ban IP addresses, and password-protected directories let you limit access to certain parts of your site. In terms of DDoS protection, Bluehost supports CloudFlare which helps protect against attacks.
Security Features
SSL Certification
Malware Scans
Blacklist
Anti-Spam Email Monitoring
SQL
XSS
Website Application Scans
DDoS Protections
Yes
Password Protected Directories
Yes

Bluehost Price & Subscription Model

Price and Subscription Model - 10 / 10

Bluehost is one of the biggest web hosting providers on the internet. As a result, plans are extremely affordable when compared to most offerings in the web hosting marketplace. As usual, longer plan terms will translate to cheaper monthly rates. Bluehost also offers a 30-day money back guarantee.
Money Back Guarantee
Yes
Free Plan
No
Shared Hosting Introductory Price Range
$2.95 - $18.95
Shared Hosting Standard Plan Price Range
$7.99 - $23.99
Plan Term
12-36 months
Auto-Renewal
Yes

Subscription Details

BlueHost will charge you the full introductory price for your ENTIRE selected term upon purchase. If you do not cancel before said term elapses, you will automatically be charged the standard full rate for the term you originally selected.

Subscription Fine Print

Introductory prices apply to the first term. Money-back guarantee applies to hosting and domain privacy. All plans and products automatically renew unless you cancel. The renewal will be for the same term length and at the regular rates reflected in your Control Panel. The payment method you provide today, or we have on file, will be used for renewals, unless you change it or cancel. You may cancel at any time by calling customer support at +1 855 984 4546.

Bluehost Customer Experience

Reputation and Customer Experience - 8 / 10

Although Bluehost has an A+ with the BBB, the company is the recipient of 93 negative reviews. They also have a poor Trustpilot score. Like most hosting companies, however, issues overwhelmingly center around auto-renewal policies and customer service. In terms of auto-renewal, as discussed in Pricing and Subscription Model, Bluehost is transparent that their plans will auto-renew unless otherwise cancelled. It seems, though, that customer support does have some room for improvement.
Year Founded
1996
BBB Rating
A+
Number of BBB Positive Reviews
1
Number of BBB Negative Reviews
93
Trust Pilot Rating
1.2 out of 10
Date Collected
2018-04-06

Support Hours

24/7

Contact Methods

  • Phone
  • Email
  • Chat
  • Online Form

Company Profile

Full Name
Bluehost Web Hosting
Company Website
Headquarters
10 Corporate Drive, Suite #300, Burlington, MA, 01803

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Customer Comments & Reviews

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Maciej K
10/25/2017
I used this platform for several months. I personally believe that it is disqualified by the number of available functions. Beginners may have trouble finding themselves. The second issue is the 36-month plan. And if someone needs a hosing just for a year? Then he has to pay more. I personally use GetLark. Very simple client panel, cheap hosting packages (only $5 for one month, the more months the cheaper). Additionally, the hosting is free of charge for 3 months. Here is my referral link, thanks to which you'll be able to get one month for free: https://getlark.com/panel/aff.php?aff=45



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