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Sitey Web Hosting Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
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Sitey is a web hosting service provider based in the United Kingdom. Founded in 2014, Sitey offers a drag-and-drop website builder with thousands of ready-made designs and free web hosting. It provides a free five-page website option, and three paid plans to choose from, including an e-commerce plan. Along with its sister companies, Sitelio, SiteBuilder.com, and WebsiteBuilder.com, it is a subsidiary of Massachusetts-based Endurance International Group.
 
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How is Sitey rated?

Breakdown

4.0/5
Performance
3.5/5
User Experience
4.0/5
Price and Subscription Model
4.0/5
Services Offered

Overall Rating: 3.9 / 5 (Very good)

Sitey, sister company to WebsiteBuilder.com, SiteBuilder.com and Sitelio.com, gets high marks on its ease of use and polished designs; however, their lack of clarity about their background, security measures, pricing and billing practices, and customer service are serious drawbacks.

Sitey Range of Services

Services Offered - 4 / 5

Sitey offers easy-to-use website building tools that are tailored for beginners. They only offer shared web hosting, but do not provide further technical specifications about its hosting services. Their alternatives range from a free 5-page website to e-commerce sites with unlimited bandwidth for those selling products or services.

Useful For:

  • Beginners
  • Blogging
  • Graphic Designers/Portfolio
  • Photo/Video
Select Features
Unmetered Bandwidth
Advertising Credit
Email Features
Integration with Google Apps
Hosting
Shared

Sitey Security Features

Performance - 4 / 5

Sitey does not provide information about their security measures.

Sitey Price & Subscription Model

Price and Subscription Model - 4 / 5

Sitey only features shared hosting options. At the cheapest end, it offers the option of a free five-page website with very basic features and limited support. In this case, the domain name would include Sitey's name, and ads will be featured on the site. The paid options include a starter pack, a pro, and an e-commerce site that all include a free domain name (if you choose the yearly option, not monthly), ad credits and free hosting.
Money Back Guarantee
Yes
Free Plan
Yes
Shared Hosting Introductory Price Range
$6.15-$10.75 (based on 12-month subscription)
Plan Term
Monthly subscription or 12, 24 or 36 months
Auto-Renewal
Yes

Subscription Details

Sitey advertises introductory rates of $6.15-$10.75 per month if you sign up for yearly plans (at least 12 months). If signing up for a monthly subscription, the free domain name is not included in the price. To get the final, non-introductory rate, the user has to start signing up for a website and provide personal information. Please note that the special introductory rate will apply only for an "initial term" and the term is only defined once you are in the process of signing up. Sitey also can charge your renewal fees up to 15 days before the account is due to be renewed. Once the initial introductory rate is over, they can charge your account for the full amount of the term you chose up front.

Subscription Fine Print

Term of Services. The initial term of the Services purchased by you will be for the time period set forth in the registration form presented to you when you order the Services (the "Initial Term"). Unless you cancel prior to the end of the Initial Term or as otherwise stated in a notice sent to you at least thirty (30) days prior to the expiration of your then-current term, the Services will automatically renew for successive periods of equal length as the Initial Term (each a “Renewal Period”). You acknowledge, agree, and authorize us to automatically bill the applicable fee and/or charge your credit card or other payment method on file up to fifteen (15) days prior to the end of each Renewal Period, unless you terminate or cancel the Services prior to such charge as provided in this section. The “Term” of this Agreement shall include the Initial Term and all Renewal Periods, if any.

Sitey Customer Experience

User Experience - 3.5 / 5

Sitey is not accredited with the Better Business Bureau and does not appear on TrustPilot. Other review websites show numerous complaints regarding billing practices and customer service. The only way to get support from them is through email or chat. We were not able to find a phone number for customer support and the billing assistance number led to a busy signal.

Support Hours

Support hours were not specified.

Contact Methods

  • Email
  • Chat
  • Online Form

Company Profile

Full Name
Sitey Web Hosting
Company Website
https://www.sitey.com
Headquarters
Unit 6, Fulcrum 2 Solent Way, Whiteley, Hampshire PO15 7FN United Kingdom
Mailing Address
Unit 6, Fulcrum 2 Solent Way, Whiteley, Hampshire PO15 7FN United Kingdom

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