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Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
886 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


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886 Customer Comments & Reviews

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Carolyn E
11/12/2018
Wasted our time! We were upfront about what our intentions were: placing a new manufactured home on our property. Kyle was very friendly as he took all of our sensitive financial information, conducted a deep credit check and obtained a copy of my husband's DD214, only to be informed the next day that they do not lend for "mobile" homes. Our original mortgage, based on the purchase of a manufactured home on this same property 20 years ago, is a VA loan. Our financials are excellent, and we were very clear about our plans, so we can only assume they were phishing for information. Happy Veteran's Day to my hubby. Sad!


D
djackman
10/27/2018
Was going to refinance with them waited three weeks for an appraiser to show up never did and they told me but I was the problem very Unorganized. Seems like once they have your business you know long as they’re concerned . Withdrew my application and will go with another company.


P
Patgarcia07
8/27/2018
Right before closing we were denied because they claimed we needed a paper trail of bill paying by checks. We pay most by computer or phone. Had they told us we would have done so in the beginning not 10 months into the application process. We were embarrassed and not to mention the time and money we loss on the Inspection etc. We lost a great deal estate deal because of them. This is not how you do business, withholding information that a client could have rectified before it was too late. As a veteran I don't believe I received the good service as I gave my country!


G
Grant
8/10/2018
They're full of false hopes and lies. Placed me in the "Lighthouse" program, told me if I "fixed" certain issues that they "simulated" my credit score going above what they needed. Then, after fixing the issues, their "simulator" changed and they needed me to fix more "issues". Don't trust what they say, because its only "simulated" results... JESSICA NELSON was my representative.


S
SinB
7/5/2018
They're full of it. If you've used or are using your Post 9/11, or have student loans, EVEN if you get a monthly stipend through Vocational Rehab, PLUS excess through school, they'll tell you they'll only count your VA pension. Making your debit to income ration too high. They're full of false hopes and lies. Take your business where. Oh, and let's not forget the 1.1 Billion over charged VA in home loans. RUN!


P
Penny J
2/20/2018
Your information was pleasant to read and a great source of information. My husband and I have lived in the same place for 20 years and are not real clear on the moving/buying process. We live in West Palm Beach, Florida and intend to move to Asheville, North Carolina.