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Veterans United | VA Loans Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
888 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating.

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population.

These conditions include more flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

Veterans United has closed over 700,000 home loans for military service members and their families, but what really sets the company apart is their involvement in the military community.

The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

Also, Veterans United offers a totally free and no-obligation credit-building program, where veterans and military families have access to trained and dedicated consultants who offer advice and strategies for improving credit. 

What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans.

Services and Features

For borrowers seeking VA loans, Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information. 

Eligibility

To determine eligibility, prospective borrowers may have to initially provide the following information:

  • Buy or Refinance

  • Military service history

  • State

  • Value of home desired

  • Planned Date of Purchase

  • Credit Score

  • Zip Code

  • Email address

  • Current Address

  • Phone Number

Types of Loans Offered by Veterans United

Types of Home

Multi-Family

Single-Family

Townhouse

Condominium

Mortgage Options Offered (Veterans United is a full-service lender who also offers conventional, FHA and USDA loans.)

VA Loans

Fixed Rate Mortgage

Adjustable Rate Mortgage

VA Cash Out Refinance

IRRRL

Mortgage Related Fees

Origination Fee

Closing Fee

No

Private Mortgage Insurance

No

** Veterans United's fee structure can vary depending on a host of factors, including the type of loan, the borrower’s credit score and more.

Qualification

Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

If your credit is less than stellar it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:

  • Have 90 consecutive days of active service during wartime, or

  • Have 181 days of service during peacetime, or

  • Six years in the Reserves or National Guard, or

  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

VA Loans with Veterans United

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education. So it’s not just a matter of do you qualify or not. Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation. A top choice for all the different types of VA loans.


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888 Customer Comments & Reviews

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Jason J
1/31/2019
My team got things done quickly and made is painless for me.


Cee J
1/31/2019
I worked with Billy Stange for most of the refinance process, and I could not have been anymore pleased with his professionalism. This was a very tedious process for me but not to any fault of VU.Billy was always available to assist. If I called and he was away from his desk or out of the office, he would always return my call at his earliest convenience. He was very patient, helpful and encouraging. I am very big on customer service and I must say Billy exceeded my expectations on the type of service he provided. I know this can be a thankless job but on behalf of my family and I, I would like to say thank you for everything you have done for us during our refinance process.


K
Kyle t
1/30/2019
Made my home buying experience seemless. Everyone was very helpful and made sure I was never left in the dark about anything. I appreciated everyone on my team that helped me get into my home!


Ryan B
1/29/2019
Our entire team was wonderful from start to finish! We were especially impressed with the communication and attention to detail that Samantha showed. I never had to wonder if someone was working for our family or approaching our situation, and all the unique challenges it presented. Thank you all!


Stephanie P
1/29/2019
There was a lot of information available to help inform each step of the process. Although there were several steps, we felt confident throughout the whole process. Our loan specialist was increible. We truly appreciated his attention and dedication to ensure we had a successful outcome. He made the process easy to navigate. It felt like we were at the top of his priority list everyday. His team was also very knowledgeable, diligent, and responsive to our needs.


chris.r.asmar
1/29/2019
Veterans United provided me with an amazing home financing experience. Being a first time home buyer, I never felt overwhelmed or discouraged throughout the process. Purchasing a home hand many unknowns for me, but the loan team answered all questions and generously walked me through every step of the way. I couldn't be happier with the expereince I had! Thank you for all the help!


ethanwomble
1/28/2019
Veterans United makes the entire home-financing process seamless and as easy as possible. This starts and ends with a user interface that is streamlined and dummy-proof, walking the borrower through every step of the process with clear instructions. The MyVU portal makes what is a document-heavy process as painless as possible, and regular communication through email updates, borrower task list, and incredibly helpful people behind those electronic systems rounds out the user's experience. Their representatives were helpful, polite, and professional at all times. I highly recommend Veterans United to any veteran looking to finance a home.


Peter C
1/27/2019
Go with Veterans United, the process is smooth and they communicate everything very well. We had a great first home buying experience.


A
Adrienne
1/26/2019
Devon and Elaine made the process easy. They made sure that I was on track with closing on time. The closing was speedy!! Thanks team.


L
Lauren
1/25/2019
Nick Holman and his entire team constantly went above and beyond for us! We had a very short closing period (that included three major holidays) and our closing was on time and super fast! Nick also attended our closing to help with any questions and to expedite the entire experience. The entire team was always on the same page, fast with responses to questions, and always so kind and helpful (even with our silly questions). Extremely satisfied can’t even begin to describe our gratitude. Thank you so much!