Tax Defense Network Tax Relief Review

Rating: 8.6 / 10 (Excellent)
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Tax Defense Network is a Jacksonville, Florida, company that's been in business for over 21 years. The firm provides tax relief services to clients in all 50 states and Puerto Rico. Other services include assistance with student loan issues and business tax problems.

How is Tax Defense Network rated?



Overall Rating: 8.6 / 10 (Excellent)

Tax Defense Network is one of the oldest tax relief firms operating today. The firm is conservative in the way it promotes itself, avoiding the kind of outsized promises that some others in the industry imply. And yet the firm does get positive results, as evidenced by its strongly positive profiles with the BBB and TrustPilot. It also offers a broad array of tax and tax-related services, which make it a convenient one-stop shop for people with tax and money issues. While the firm does appear to have had some ethical lapses several years ago, those appear to be in the past now. In sum, this firm has experience and a track record that are definitely superior to most of the competition.

Tax Defense Network Services

Services - 9 / 10

Tax Defense Network offers a full range of personal tax relief services at the federal and state levels. It also provides some related services, such as student loan relief and business tax relief. The firm partners with Jackson-Hewitt to provide tax filing services. Initial consultations are free, and the company can be reached 24/7. This menu of services compares favorably to others in the industry.

Tax Relief Services

Tax Reduction
Installment Plans
Innocent Spouse Relief
Tax Lien Release
Tax Levy Release
Penalty Abatement
State Tax Relief Services
Free Consultation
Customer Support Hours
Contact Methods
Additional Services
Student Loan Relief
Business Tax Relief

Tax Defense Network Experience

Experience - 8 / 10

The Tax Defense Network website does not list its personnel or even state in a general way what the credentials of its employees are. A legal disclaimer at the bottom of each page states only that the firm "may employ attorneys, CPA’s and enrolled agents." It says nothing about the associations its employees are members of. This is not of much comfort to consumers who are being asked to entrust their financial futures to employees of the firm.

However, the firm is over 21 years old, making it one of the longest-lived tax relief firms in the country, and it appears to be getting positive results and keeping its clients happy. So while the experience of the firm's individual employees remains a mystery, the experience of the firm as a whole seems positive and reassuring.
Year Founded

Tax Defense Network Reputation

Reputation - 8.7 / 10

Tax Defense Network is one of those rare companies that receives rave reviews from its customers on the BBB and TrustPilot website. The firm also appears to be very responsive to the relative few customer complaints it has received. The company has been in business for over 21 years, so presumably its customers are being well-served.

The one blot on the company's reputation was a suit brought by the Florida Attorney General in 2015 over allegations that it had operated a website that purported to offer impartial reviews of tax relief companies, but in fact was heavily biased in its own favor. The lawsuit did not concern Tax Defense Network's actual services to its clients.
BBB Rating
Number of BBB Positive Reviews
Number of BBB Negative Reviews
Trust Pilot Rating
8.2 out of 10
Date Collected

Consumer Litigation and Regulatory Actions

In 2015, Tax Defense Network paid a $100,000 fine to the State of Florida in connection with allegations that its operation of a website that purported to objectively review other tax relief firms constituted unfair and deceptive advertising. Additionally, the suit alleged that Tax Defense Network improperly required customers to withdraw complaints they'd made to the BBB, state officials, and other consumer protection agencies as a condition of resolving customer disputes.

Company Profile

Full Name
Tax Defense Network Tax Relief
Company Website
9000 Southside Blvd, Suite 11000, Jacksonville, FL, 32256

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Top Rated
10 / 10
  • 2017 BBB Torch Award for Ethics
  • 15-day money back guarantee
  • Free consultation
  • Negotiated with the IRS on behalf of thousands of clients
  • One of the largest and most reliable tax relief firms