TurboTax by Intuit Tax Software Review


Rating: 9.6 / 10 (Excellent)
Disclosure: We receive advertising revenue from this partner. 
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TurboTax by Intuit - Overview

TurboTax by Intuit gets our nod for the best tax preparation software simply because it is the most complete tax preparation package, and has the most no nonsense and intuitive interface out there. TurboTax also provides excellent tools and guidance in helping taxpayers create accurate returns while taking into account all relevant information to maximize their deductions. TurboTax by Intuit is an excellent choice for first time users and detailed enough for seasoned tax professionals.

Platforms

Cloud-based
Software
Mobile

Plans and Features - Online Products

TurboTax Live - New 2017 - $149.99

For the FY 2017 tax season TurboTax launched a new product which allows you to do your taxes side by side with a live, onscreen tax expert. TurboTax Live. This revolutionary product gives customers the ability to consult with a CPA or EA in real time as they go through the tax filing process. Customers can ask questions along the way and the expert will review and sign off on all work, making changes as necessary. What's more, TurboTax Live clients get their approval to file and the company's 100% Accuracy Guarantee.

  • Live access to access to TurboTax CPAs and EAs
  • See your tax refund in real time
  • Immediate, expert answers to all tax questions
  • Year-round support
  • Automatic import of your W-2 and 1099 info
  • Finish your state return faster
  • Great for independent contractors (1099-Misc)

FREE Edition - $0

  • For simple tax returns (1040EZ - 1040A)
  • AbsoluteZERO®: $0 Fed, $0 State, and $0 Filing fee
  • Maximum refund guaranteed
  • Audit Support Guarantee
  • Free Credit Score
  • Import last years return via PDF
  • Access to TurboTax specialists and other customers

Deluxe - $39.99 - State Filing Additional

This plan is TurboTax's most popular and ideal for everyday people looking to maximize deductions and credits. It comes with everything in the FREE plan including:

  • Search of over 350 tax deductions and credits
  • Special guidance for homeowners to maximize mortgage and property tax deductions
  • ItsDeductible program for charitable donations
  • One-on-one help

Premier - $59.99 - State Filing Additional

The Premier Plan is specifically for those looking to make the most out of their financial investments and rental properties. It includes everything in the Deluxe Plan plus:

  • Get investment income automatically imported from thousands of financial institutions
  • Accurately report stocks
  • Calculate capital gains/loses 
  • Set up rentals and report depreciation
  • Schedule D assistance
  • Import last years return from TurboTax or competitor

Self-Employed - $89.99 - State Filing Additional

This plan is ideal for those reporting personal and business income and expenses. The Self-Employed Plan features everything in the Premier Plan including:

  • Industry-specific deductions personalized to your line of work
  • Experience across a wide range of industries
  • Self employment deductions
  • Smart technology to maximize deductions

TurboTax also continues to offer its CD/and download products. The classic Basic, Deluxe, Premier, and Home & Business products can be purchased through the company website.

Features

Federal Tax Preparation (Free)
State (additional fees required)

Data import

  • Previous year’s tax returns
  • Company information
  • W-2 and 1099

Accuracy

  • 100% accuracy guarantee
  • Life events (instantly change your status, personal information)
  • Tax review
  • Professional/ auditor tax preparation assistance

Refunds

  • Direct deposit to your bank account
  • Check refund
  • Use deductions to pay for tax preparation services

Support

Expert support available
Audit support
24/7 AnswerXchange
Hotline

TurboTax by Intuit Tax Preparation Summary

TurboTax by Intuit offers a capable tax preparation package for cloud, mobile, and computer-based use. All of their plans are filled with features designed to streamline the more difficult steps when preparing your tax returns. We found it quite capable of handling both simple and complex tax returns, while ensuring accuracy each step of the way. With TurboTax, you can be assured that all important information is collected and you get maximum refunds for tax returns.


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Customer Comments & Reviews

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Sara B
Ashburn, Virginia
4/17/2018
TurboTax "Free Edition" only covers 1040-EZ and 1040A users, which they fail to mention excludes anyone who has contributed to an HSA account (personally or through employer). They do not clarify that they will not allow you to file your taxes for free until the very last step before filing, and then they extort you for a $54.99 upgrade fee. There is no way to waive claiming this deduction, no way to bypass - if your W2 box 12 has a code 'W', you cannot file your taxes using Free Edition. HSAs are extremely common, especially for workers that have a low enough income to qualify for free file. This was a very intentional and dishonest attempt by TurboTax to force people into giving them a... Read More


Spike J
Gilbert, Arizona
4/2/2018
Turbo Tax is totally useless for selling ESPP stock. I saved $15,000 by going to a tax professional after being frustrated by the Turbo (less than) "Deluxe" edition, then paying an additional $30 for an "upgrade". It still couldn't report the proper basis. Import errors from my bank and brokerage. Errors were numerous in the AZ State version but somewhat easier to correct (another Turbo Tax fee for state then another fee for state efile). Save yourself a lot of time and money by NEVER using this garbage. The tack on fees are endless as is the errors. GARBAGE SOFTWARE!


Steven M
Irvington, Alabama
2/14/2018
I have been doing my taxes with Turbo Tax for many years. This year was different. My tax situation had not changed from last year and they increased their fee by $20. Will consider an new service next year!


N
Nancy D
Stewartstown, Pennsylvania
2/4/2018
I have been using Turbo Tax for 6 or 7 years. I have found it to be fairly easy and enjoyed support whenever I needed it. This year is different. They have taken investments (IRA, 401's) out of the Deluxe version and if you need help beyond the almost useless community questions/answers, you have to pay an additional fee of almost $75.00. I no longer see the audit assist that they use to have. My plan was to use them again this year but I think I will try another online provider who offers free support (or at least you can buy a package with support). My biggest complaint is the lack of support.


Jon D
Wrentham, Massachusetts
1/12/2018
Massachusettes DOR gave me coupon for free filing for TurboTax but TurboTax would not accept it so it cost me an extra $40.00 at the end to efile to state



Top Rated
Our Partner
9.6 / 10
  • Absolute Zero - $0 Fed. $0 State. $0 To File.
  • Get your maximum refund, guaranteed
  • Capture Your W-2 with Your Smartphone
  • Search Over 350 Deductions
  • Updated with the latest tax laws
  • Help with life changes (dependents, status)
  • Expert support (phone and live chat)