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Handicare Stairlifts Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Handicare is a manufacturer of products and solutions aimed at assisting the elderly or disabled. Among its many products, Handicare offers curved and straight stairlifts, seating and positioning products, manual and electric wheelchairs, children's wheelchairs, lifts and slings, scooters, and XL products, among many others. Founded in 1986 in Sweden, the company has manufacturing and sales organizations in Norway, Sweden, Denmark, Germany, the Netherlands, the UK, Belgium, France, Canada, the United States, and China.
 
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How is Handicare rated?

Breakdown

4.0/5
Cost and Maintenance
5.0/5
Features and Customization
4.0/5
Warranty
4.5/5
Customer Service

Overall Rating: 4.4 / 5 (Excellent)

Handicare has one of the largest certified dealer networks of stairlifts in the US, offering free, in-home evaluations in every state. With safety as the company's number-one priority, every stairlift it manufactures is made according to the highest-quality standards, to which its refurbished lifts are also held. This, in conjunction with Handicare's excellent customer service, has made the company a leading supplier in the industry.

Handicare Lifts

Features and Customization - 5 / 5

Handicare has one of the largest arrays of stairlift models and options available in the market, with a multitude of possible customizations. The company offers a free, in-home assessment and quote, and consumers can even preview how the lift will look through the company's Vision program, which generates a 3D visualization.

Quick View

Lift Types
Curved
Straight
Heavy Duty
Outdoor
Commercial
Track Type
Slide Track
Hinge Track
Lift Capacity
Up to 440 pounds (200kg)

Features

Features
Padded Seat and Backrest
AC
Armrest
Swivel Seat
Upholstery Color Choice
Foldable Chair
Assessment App
Safety Features
Childproof Controls
Battery Backups
Obstacle Sensors
Footrest sensors
Braking system
Seatbelt
Body Harness

Additional Services

  • Free Staircase Assessment
  • Professional Installation
  • Removal
  • Maintenance

Handicare Contract & Plan Details

Warranty - 4 / 5

Though a Swedish company, Handicare is a leading provider of curved, straight, and outdoor stairlifts in North America, whether for sale completely new, certified refurbished, or for rent. The company can offer localized service and in-home quotes in every state through its network of local stairlift dealerships. Additionally, Handicare works with a financing company to ensure that no customer's access to their home is limited by their mobility or budget issues.

How to Buy

Contract Type
Certified Refurbished
New
Rented
Financing Options Available

Warranty Fine Print

Each and every stairlift that Handicare manufactures is engineered to the highest quality standards and designed to provide years of reliable service. As a result, its straight stairlifts include a lifetime warranty on their motor and gearbox, and the curved stairlifts include a 5-year warranty. A new Handicare stairlift will come with a two-year warranty as standard (excluding batteries). Of course, the warranty and service can always be extended by taking out a service contract.

Handicare Customer Service & Reputation

Customer Service - 4.5 / 5

Aside from their environmental and quality ISO certifications, Handicare stairlifts are also accredited by Consumer Affairs and the Better Business Bureau. The company's scores are excellent, in accordance with its reputation for high-quality products and attentive customer service. A common theme in reviews is the extra steps taken to ensure satisfaction, and it's notable how much outreach is carried out by company representatives.

Support

Company Type
Dealer Network
Help & Support
Phone
Email
FAQs

Reputation

BBB Rating
A+
Trust Pilot Rating
7.1 out of 10
Date Collected
2018-04-13

Certifications

  • ISO 14001 (Environmental)
  • ISO 9001 (Quality)

Company Profile

Full Name
Handicare Stairlifts
Company Website
https://handicare-stairlifts.com/
Headquarters
10888 Metro Court, St. Louis, MO, 63043

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Customer Comments & Reviews

Loading Reviews ...
legendhcx
3/29/2019
Lifetime warranty??? This is big words for very limited warranty! If you REALLY read warranty paper you will find that it is EQUIPMENT lifetime which is estimated for 10 years. NOT YOUR lifetime (until you die). It looks like lousy product which will last only 10 years...

Top Rated
Our Partner
  • Available in select locations
  • With 2,296 locations, Home Depot is the largest home improvement retailer in the US
  • Compact, ergonomically designed stairlifts come with several safety measures
  • Stairlifts provided by National Seating & Mobility
  • Four types of stairlift models, two straight and two curved
  • Installers are local, licensed and insured, and the company background checks everyone
  • Free staircase consultation (virtual or in-person)
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