Bruno Stair Lifts Review


Rating: 8 / 10 (Very good)
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Bruno is an ISO certified manufacturer of mobility devices that offers independent lifestyle solutions to people with disabilities or limited mobility. The company's patented swivel technology is featured in lifts for vehicles, stairlifts, vertical platform lifts, and scooters. Founded and family owned since 1984, Bruno has won multiple awards for its devices, all made in the USA, that are also available internationally.

How is Bruno rated?

Breakdown

8/10
Equipment
9/10
Contract and Plan Details
7/10
Customer Service and Reputation

Overall Rating: 8 / 10 (Very good)

Bruno has a wide range of stairlifts to assure that regardless of their budget, customers can safely move about their homes. Dealers provide professional assistance and a free, in-home consultation to help customers find the best stairlift to match their needs. With lifts that have up to a 400 lb. capacity, a comprehensive warranty, and available service and support, customers are bound to find the perfect stairlift for their home.

Bruno Lifts

Equipment - 8 / 10

Bruno offers a wide range of stairlifts that can help seniors regain their independence. The company provides options for straight, curved, and outdoor stairways with features such as a power folding footrests and offset swivel seats. Bruno also offers batteries for dependable performance in case of a power outage. Elan Straight is Bruno’s most popular indoor model and perhaps the most affordable one. The company also offers more sophisticated models like the Elite Indoor Straight and Curved and the Elite Outdoor Straight and Outdoor Curved.

Quick View

Lift Types
Curved
Straight
Children's
Standing
Outdoor
Commercial
Track Type
Slide Track
Hinge Track
Lift Capacity
400 lb.

Features

Features
Padded Seat and Backrest
Adjustable Seat Height
Push-Button Controls
Battery
AC
Armrest
Swivel Seat
Upholstery Color Choice
Foldable Chair
Made in USA
Call/Send Button
Safety Features
Battery Backups
Obstacle Sensors
Braking system
Seatbelt
Body Harness
Switch Controls

Additional Services

  • Professional Installation
  • Removal
  • Maintenance

Bruno Contract & Plan Details

Contract and Plan Details - 9 / 10

Bruno’s mobility equipment is available not only in the United States and Canada but also in Europe and South America through a partnership with Autoadapt and Homeadapt. The company’s patented vertical rail design saves space and stairlifts are built to meet customers’ needs and home specifications. Moreover, financing is available through many local Bruno dealers.

How to Buy

Contract Type
New
Financing Options Available

Warranty Fine Print

Bruno Stairlifts includes one of the most comprehensive warranties in the industry. Bruno offers a 2-year limited warranty on all parts and a 5-year warranty on all major components (rails, motor, and gearbox). Some Bruno dealers also offer extended warranties.

Bruno Customer Service & Reputation

Customer Service and Reputation - 7 / 10

Bruno's long history of providing mobility solutions has positioned the company as a leader in the stairlift industry. All products are made in the USA and follow strict quality guidelines to ensure all the equipment is ISO compliant. The company works with a network of dealers that provide free in-home inspections and a customer service support team that can answer any questions customers may have.

Support

Company Type
Dealer Network
Help & Support
Phone
Email
FAQs

Reputation

BBB Rating
A+
Trust Pilot Rating
9.6 out of 10
Date Collected
2018-04-12

Certifications

  • ISO 14001 (Environmental)
  • ISO 9001 (Quality)
  • Intertek (ETL)

Company Profile

Full Name
Bruno Stair Lifts
Company Website
Headquarters
1780 Executive Dr, Oconomowoc, WI, 53066

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Customer Comments & Reviews

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Paul W
Bella Vista, Arkansas
3/28/2018
Parts other than minor things and batteries are very difficult to obtain. Dealers won't step over territory lines and parts are only available thru them. Our nearest dealer is 4 hours away. Since they didn't install the lift, they won't help with parts or information. Very standoffish, even arrogant.


G
George K
Springfield, Oregon
2/27/2018
We had a Bruno stair lift installed a little over a year ago by a Bruno dealer. Overall, a good product. However, before you purchase one, you may want to note that Bruno only has a 30 day labor guarantee, and labor charges and travel time after that can be very expensive.



Top Rated
9.6 / 10
  • Heavy-duty stairlifts with up to 500 lbs. capacity
  • Prices start at $1,054
  • Nationwide professional installation available
  • DIY-Installation stairlifts
  • Factory reconditioned and used units available