101 Mobility Stair Lifts Review


Rating: 8.3 / 10 (Excellent)
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101 Mobility has 65 locally-owned offices across the US, offering a full array of stairlift products and other mobility solutions for the home. They are an authorized-dealer for Bruno, Handicare, and Harmar chairlifts and their technicians are factory-certified. With a comprehensive one-year warranty, informative website, and a wide range of products, 101 Mobility's growing network of installers across the country are becoming a well-established name in the mobility products industry.

How is 101 Mobility rated?

Breakdown

9/10
Equipment
6/10
Contract and Plan Details
9/10
Customer Service and Reputation

Overall Rating: 8.3 / 10 (Excellent)

Though a relatively new company, 101 Mobility has grown to have a national presence, installing not only stairlifts from the major manufacturers Bruno, Handicare, and Harmar through 65 local offices, but offering factory-trained installations of other types of safety improvements for the home. With good reviews and ratings and a growing presence across the nation, 101 Mobility should be considered for your stairlift installation.

101 Mobility Lifts

Equipment - 9 / 10

In addition to the traditional curved and straight stairlift offerings, 101 Mobility has a variety of solutions for people with disabilities. The chairs offered by Harmar, Handicare, and Bruno are some the most reliable on the market. Since the company is a dealership that works with multiple brands, consumers can compare a large variety of models and customizable features, but this will be dependent on each specific branch. However, 101 Mobility always offers professional installation and free assessments.

Quick View

Lift Types
Curved
Straight
Track Type
Slide Track
Hinge Track

Features

Features
Padded Seat and Backrest
Joystick Controls
Battery
Armrest
Swivel Seat
Foldable Chair
Safety Features
Childproof Controls
Obstacle Sensors
Footrest sensors
Seatbelt
Body Harness

Additional Services

  • Free Staircase Assessment
  • Professional Installation

101 Mobility Contract & Plan Details

Contract and Plan Details - 6 / 10

101 Mobility's one-year limited service warranty covers not on the equipment and installation, but also the cost of service calls for the first year. Heavily used stairlifts may need a more frequent maintenance schedule -- 101 Mobility offers an extended service warranty which may cover annual maintenance visits and service calls. The company offers new and certified refurbished lifts, as well as rental contracts.

How to Buy

Contract Type
Certified Refurbished
New
Rented
Financing Options Available

Warranty Fine Print

"101 Mobility includes a complimentary one-year limited service warranty on each new product that we sell and install. Most manufacturers offer product warranties which cover the cost of replacement parts for various lengths of time, but paying someone to diagnose the issue and perform the repairs can become costly. Our service warranty fills in the gaps by including complimentary service calls during your first year with your new product."

101 Mobility Customer Service & Reputation

Customer Service and Reputation - 9 / 10

101 Mobility is a network of locally-owned franchises that all offer the same products, services, and warranty. The website is a great source of information explaining much of the purchase process and the equipment they offer. The national office receives an A+ from the Better Business Bureau, but we recommend that shoppers check out reviews of their local office to better determine customer satisfaction with the salespeople and installers they will be working with directly.

Support

Company Type
Dealer Network
Help & Support
Phone
Email
FAQs

Reputation

BBB Rating
A+
Date Collected
2018-04-16

Company Profile

Full Name
101 Mobility Stair Lifts
Company Website
Headquarters
5221 Oleander Drive, Wilmington, NC, 28403

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Top Rated
9.8 / 10
  • Narrowest and lightest stairlift in the industry
  • Ergonomically designed seat features
  • Customizable stairlifts
  • Heavy duty stairlift option has up to 600 lbs. weight capacity
  • 3-Year warranty on components, 10-Year on gear rack, 1-Year on batteries
  • Operable in a power outage, up to 60 trips