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Solar Spectrum Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
6 Customer Comments & Reviews - see all comments
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Solar Spectrum is a privately held company based in Oakland California. The company offers custom-made solar energy systems for homes and businesses. The company is a lead designer and manufacturer of solar energy equipment. It currently serves areas within Colorado, Rhode Island, New York, New Jersey, Maryland, California, and Massachusetts.

Kinds of Roofs

Solar Spectrum uses a proprietary design tool to determine the number of panels a roof can hold. Consultants from Solar Spectrum helps assess if a property needs re-roofing. They also have a remote design team that will adjust the shade of roofs to ensure it gets maximum exposure to the sun.  

Inclined

Asphalt

Flat

Tile

Payment Preferences

Solar Spectrum provides multiple payment options such as fixed payment lease, $0 money down solar lease, pre-paid lease, and PPA. Financing options vary by credit history and location. A free solar quote can be requested at their website to determine eligibility.

Solar Loans

PPA

Purchase

Solar Lease

Warranties

Solar Spectrum offers a 20-year warranty on systems and 25-year manufacturer warranty on panels.

System Warranty

Roof Warranty

Performance Guarantee

Monitoring System

Help, Support, & Usability

Savings and energy production can be easily tracked and monitored in real-time. Qualified customers can enroll at Ulitity API to view a detailed report of their utility bill data. Its team of advisors assist customers with designing a system that fits their energy and budget needs. Customer service hours are available at 7 am to 4 pm Pacific Time, Mondays to Fridays and 7 am to 8 pm during Saturday and Sunday.

Online Quotation

24-hour telephone hotline

Online Account

Live Chat

Mobile App

Email

FAQs

Plan Details

The solar system provider offers plans with 20-year commitment and lock-in rates. A choice to renew the lease or have the system removed will be given by Solar Spectrum at the end of the agreement.

Upfront Fee

Maintenance Cost

Not Stated

Installation Process

Not Stated

Solar Generation Systems

Solar Roofing Systems

Power Purchase Agreement

Not Stated

Leasing Agreement

20 years

Contract Length

20 years

Privacy Policy

Solar Energy at Solar Spectrum

Solar Spectrum offers high quality solar energy systems that are perfect for helping homeowners save on costly energy bills. Multiple payment options are also available including a 20-year system warranty, 25-year manufacturer warranty on panels, and round-the-clock monitoring.


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6 Customer Comments & Reviews

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Barb V
7/12/2023
My daughter has panels that were purchased through Solar Spectrum but has been told they are out of business. Who has assumed the warranty?


B
Bharat S
6/12/2022
Unable to reach anyone in service. Not sure if company is in business. Good question as to whether those warranties are still available.


F
Frank U
11/16/2021
you went out of business? Who is backing the warranties? Please respond.


J
Jeff
8/6/2021
Apparently they went out of business after grabbing a bunch of money, stiffing the suppliers and contractors, then took off, leaving people with unfinished systems, damaged roofs, loans, and liens on their houses for the unfinished systems. On top of still paying their electric companies. For the systems that they completed, it seems customers need to find a company to service them, which very few will, and work off the manufacturer's warranties. I saw a comment that one of the founders of Solar Spectrum took off to Australia. In short, the founders screwed countless number of people, grabbing the money and ran. And the state of CA is ignoring it.


M
michael
6/4/2021
you installed my solar panels in 2017 or 2018 and am very happy with it and I am now looking to get a battery backup installed not sure how much it would cost ? can you help I have a one story house with I believe 13 panels


Pam M
3/12/2021
It would be great if you could contact anyone at this company or their representatives.



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