10 Best
Reverse Mortgages
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Reverse Mortgages
of 2024
Reverse Mortgage Funding Review
ConsumersAdvocate.org
14 Customer Comments & Reviews - see all comments
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Established in 2012, Reverse Mortgage Funding (RFM) is a New Jersey-based reverse mortgage lender servicing all 50 states. The company is an active member of the National Reverse Mortgage Lenders Association and is one of the country’s top reverse mortgage lenders with more than 84,000 borrowers. The company provides a variety of reverse mortgage products and is accredited with an A+ rating from the BBB.
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14 Customer Comments & Reviews
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This company may be fine for assisting borrowers when getting the initial loan, but their customer service is the worst I have ever experienced. My mother is very ill and had to be placed in a nursing home. Time is critical for us to get information together and I have called multiple times and keep being told they "have 10 days to respond to a request for information". Even when I explained the situation to them and and that I, as a single person on limited income, would have to pay $5,000 to the nursing home if we did not get this information, all I got was "I would like to help you but we have 10 days to respond to any request". If you have senior parents who are considering a... Read More
RMF is an RMF, as in Real MF joke. Worst customer service I have ever experienced. Unanswered emails. Promised return phone calls not made. Received over $150,000.00 from ,my insurer and put it in a noninterest bearing account. It's been 3.5 years since the fire and they are still holding onto a significant amount of that money (in noninterest bearing account) while they charge me for every cent of the loan. Two years ago (while I wasn't living at the destroyed home) FEMA (presumably) sent me a notice (which I obviously didn't get) that my home of 17 years was now, for the first time ever, in a flood zone. RMF sent me a notice (I provided them my temporary address) that I had like 10... Read More
Horrible. They took over my reverse mortgage from another company. Send every updated paper they request . They respond by advancing money not owed and threatening I have to pay them back in less than 30 days. I pay house insurance myself and they charge me for house insurance in addition for them. Always send letters threatening foreclosure. Terrible idea. Think again. Widow of 8 months.
Absolute Crooks !!!! Standard contract includes wording for forclosure without notice to home owner or estate. They are not willing to let heirs pay off loan and tried to foreclose without notice and refused multiple efforts to pay off balance cash.
If you try calling about your loan be prepared to wait 30 minutes for a live person. If you have any kind of damage to you home and is covered by insurance and the damage is over $10,000 you have to send your insurance check to the lender, they will cash the check and put in a non- interest earning account. Then you have to request half of the money to start the repairs. This requires a lot of paper work and after it is sent in they take there time on sending the check. After the repair is complete you have to sent in more paper work and pay for $170 an inspection to get the remaining cash. I have completed my paper work requested the the inspection I was told it would take 5 day to get... Read More
Pelegrin P Manati, Puerto Rico I am 84 years old, almost totally blind and incapacitated, who can only dictate to a transcriber of my speech. I can, however express, my ANGUISH ! My Reverse Mortgage dates from 2009, and has faithfully complied with Hazzard Insurance with 3 different Providers. My sister and her husband also have one with RMF. Our Rural residences are +/- a mile apart, but have a similar address at the State Road. Because I need help to meet my obligations, but have no official Tutor, because of my pride, I have my sister pay the Hazzard Insurance Policy. She has always done so, by phone, or by Check. Someone at RMF thought this to be suspicious, writing and asking... Read More
Quite unhappy with Reverse Mortgage Funding today. They do not make it easy to contact them. They are slow to get things corrected and follow through to avoid further issues and they can be less than pleasant with their communications. A mater regarding our annual Occupancy Certificate, which required me to jump through hoops to get it corrected even tho the problem was on their end and which I though was taken care of a month ago. yet... Today I get a letter that their "inspection" shows our home to be vacant and unsecured. What nonsense! I am sitting in the home as I write this and have been here every day for the past year! I feel like they are behaving in a predatory manor actually,... Read More
Your company has messed up a deed to property liberty ky and I want it corrected.
I am very upset and angry with these people. I do not like their process for line of credit draw requests. I submitted a request to withdraw some of my own money a week ago - they say it takes 5 days, but that's 5 BUSINESS days, which actually means a week. I called once to check on things, and they asked me for my bank information (which they already have), then today I called because the money is not in my account, and they told me they rejected my request yesterday. They seemed HAPPY about it. They said they'd sent me a letter - no email, no call, a letter. They said my signature didn't match my signature. Well, I've been me for quite a few years now...OK, so it looks like the forms are... Read More
My experience with RMF, LLC was like a nightmare while awake! Their interest rates are high, they are obstinate and refuse to consider the best interest of their clients/customers. If I had to do it again, there is NO WAY I would finance through RMF, LLC. This is the worst lending experience I have ever had.
For that, the company requires that potential borrowers submit their information so a loan officer can follow up with them. Customers also have the option of calling the company's service phone number to speak with a licensed reverse mortgage specialist to go over the loan options available.
Potential borrowers may request a free reverse mortgage guide that provides information on the topic, but that also requires them to provide contact information such as name, phone number, and email.