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Resume Now Resume Builder Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
23 Customer Comments & Reviews - see all comments
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Resume-Now is a resume builder that comes with simple formatting tools and helpful tips from experts. With multiple templates and resume formats, it helps job applicants create highly customized and professional looking resumes.

Features and Services

Resume-Now provides access to experienced professional resume writers that can help build your confidence, showcase your strengths and value. It will help you create your resume and get employers’ attention by matching you to a resume writer who is skilled and professional.

It creates a resume building and cover letter strategy that makes it better for you to market yourself into a desired position. It effectively proves your value and future performance by taking into account your details and qualifications.

Resume-Now also provides professional resume review done by its experts. It will evaluate your resume and write a personalized review, including an analysis of your resume. It will also carefully check your spelling, grammar and formatting errors.

Plan Details

Free Trial

✔

14 Days Full Access

✗

Monthly

$7.95

Number of Resumes

UNLIMITED

Editing Tools

Templates

20

Resume Examples

✔

Fonts

✔

Cover Letters

✔

Spell Checker

✔

 

Sharing Tools

Email

✔

Online Submission

✔

Web Publication

✔

Word Format

✔

PDF Format

✔

Interview and Resource Tools

Interview Tips

✔

Formatting Tips

✔

Job Search

✔

Social Networking

Facebook

✔

Twitter

✔

Linkedin

✔

Google Plus

✗

Help and Support

Phone

✔

Email

✔

Chat

✔

Skype

✗

Resume Builder at Resume-Now

Resume-Now provides you the tools you need to land the job you want. Its team includes certified resume writers, recruitment specialists and passionate experts to help get you hired.

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23 Customer Comments & Reviews

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mchughtina76
8/2/2019
I have been charged for months for this service that I needed once. I’ve called to cancel & each time they say that the card number has been cancelled but it continues to be charged. I would not EVER pay for this service!

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
Hello, we are very sorry to hear that you have not had a smooth cancelation process with us and we are ready to look into what happened here. At your earliest convenience, please send us an email directly to: social@resume-now.com with your Account ID or the email address associated with the other account so that we may promptly address the situation. Thank you and we'll be on the lookout for your email!
B
Bronte
7/10/2019
**FAKE NEWS** No free resumes anywhere on this site! The site advertised FREE Resumes, so I was all for it! I completed a solid resume and was told I had to pay $1.95. I was pretty mad that a FREE resume ended up being $1.95, but I entered in my card number anyway. Only to be charged $1.00 then $.95 AND a lovely $24.99! Luckily, I received an email confirming my $1.95 charge; no $24.99. I was unaware that I was signing up for a $24.99 charge every 4 weeks. Why would anyone in their right mind sign up for this?! I immediately contacted their customer service (or lack there of..) FOUR times with no response. Finally, I spoke to someone via chat who let me know that I had signed up for... Read More

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
Hello Bronte, we hear your frustrations are certainly committed to changing your mind about us. Please allow us a moment to clarify as we do offer the basic text version of any resume created to be downloaded for free. We regret to hear that you had difficulties reaching us and this is something that we can look into. Please note that at the agent level, they are limited in the refunds that they are authorized to issue. We are available however, to look into your account and exhaust any and all refund possibilities. At your earliest convenience, please send us an email directly to: social@resume-now.com with your Account ID or the email address associated with the account and we will promptly look into your situation. Thank you Bronte and we'll be looking out for your email!
lordebald911
6/17/2019
DO NOT USE THIS SITE!!! THEY TRAP YOU INTO A MEMBERSHIP - IT IS NOT A ONE TIME FEE - YOU WILL BE ADDITIONALLY CHARGED -

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
Hello, we are sorry to hear that you have not had a favorable experience with us. We do not trap our customers into a membership and are very clear about the terms of our subscription at several points from the sell page to the subscription confirmation email. That said, we will gladly look into your account to see what happened here. At your earliest convenience, please send us an email directly to: social@resume-now.com with your Account ID or the email address associated with the account so that we may promptly look into the matter. Thank you and we look forward to hearing from you!
D
DON'T L
6/10/2019
I tried the services and did not want it. I called to cancel and they didn't cancel my account. Now they have charged me $24.99 for the next month's service. I called today to see why they charged me and get my $24.99 when I had called to to cancel. They said I did't call and so they billed me for this next month's service. I asked for my $24.90 back and he said all he could give me back is $12.00 pro-rated. I'm turning this company in as a FRAUD web site and and filing with my Attorney's General office. They do not have the proper categories that I found on other web sites to keep up with the newest resumes. I was not impressed at all.

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
Hello, We deeply regret to hear that you have not received the great customer service on which we pride ourselves! We are not a fraudulent company and would love it if you allowed us an opportunity to change your mind about us. At your earliest convenience, please send us an email directly to: social@resume-now.com with your Account ID or the email address associated with the account so that we may promptly look into the matter and issue any corresponding refunds. Thank you and we look forward to hearing from you!
moe59er
5/10/2019
I have been charged 24.99 a month and trying to take this off my card. Ridiculous scam! I'm going to change my bank card. Was told 1.99 and got taken for months before I realized what they had been doing for one template.

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
We thank you for your feedback and apologize for any misunderstanding on the terms of our subscription. We would certainly like to look into the matter and ask that you please send us an email directly to: social@resume-now.com with your Account ID or the email address associated with the account so that we can look into the matter. We look forward to hearing from you!
sam s
4/30/2019
Scam.com do not even go on their website. Fraud. They take a one time 2 dollars and then a liftime of 25 dollors monlthy that you dont see.

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
Hi Sam, we are very sorry if there was any confusion on the terms of our subscription. We do notify our customers at several points that after the 14-day trial, the subscription enters into a monthly subscription service. If you do not cancel before the end of the subscription, either through your account or by contacting us, you will be charged for the recurring amount. The auto-renewal information is listed in multiple areas such as the: -Sell page -Payment information page -Processing payment page -Order confirmation page -Payment confirmation e-mail
Debra L
4/22/2019
These people are frauds...stay away, charged my account for 18 months for one time fee of 1.95

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
Debra, we regret to hear that your subscription was not canceled in a timely fashion. We make it clear to all of our customers that the $1.95 is not a one-time fee and if customers do not cancel their subscriptions before the end of the 14-day trial, it does roll over into the recurring monthly subscription. We apologize for any misunderstanding.
Kevin K
4/13/2019
They made me pay to download my resume when they advertise as free and then they billed me way more than what the website says the subscription even is. On top of that, they make it impossible to unsubscribe and force you to go all over the website to look for something that isn't even there

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
Kevin, we're sorry that you experienced difficulties in canceling your subscription with us. Customers are able to see and cancel their subscriptions through their account under the "My settings" tab. One of our great customer service agents is also always available to assist with facilitating the cancelation process.
Ziqun Y
4/10/2019
This is the worst company I have ever seen. I only bought their resume template for a few days and canceled right away. They just secretly subscribe me to their monthly programme without letting me know. I was been charged for two years without knowing it until recently. If you ever used their product, check your bank account to see if you they are still charging you. It's 1000% FRAUD!!!! And they refused to refund or help at all. WORST EXPERIENCE EVER!!!!!

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
Ziqun, we are not fraudulent and it seems as though there was a miscommunication between us. As we're all human, these things happen and we understand your frustration. Should you require resume services in the future, we will gladly grant you a complimentary month!
Derek L
2/5/2019
holy cow, i too got screwed not that i'm remembering it correctly. I guess it should be a warning sign when a web site doenst have any kind of cost structure fee's or guidelines posted anywhere ...tried 2 week ""free"" trial got nothing -got charged 44$ a week later. Awesome . Thanks Resume Crap

Joey W  
Official Response

Customer Success Specialist of Resume Now Resume Builder
Derek, We're very bothered to hear that you had an unfavorable experience with us. We do notify our customers of the terms of our subscription, but they are often overlooked. We state these terms in several areas such as the: -Sell page -Payment information page -Processing payment page -Order confirmation page -Payment confirmation e-mail. We apologize for any misunderstanding.
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