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Resume Genius Resume Builder Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
28 Customer Comments & Reviews - see all comments
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ResumeGenius provides a fast way to create a professional resumes in as little as 15 minutes. It has an easy to use platform that lets you create your own resume through its point and click features.

Features and Services

ResumeGenius generates thousands of written bullet points and job phrases that cover all industries for you to choose from. No more worries about making your resume, because it will guide you through the process of writing your resume, step-by-step.

Using its resume builder features, it will help you create your education, experiences and greatest strengths reflect your resume. You will get more interviews in no time and get hired for your dream job.

It provides its users an exclusive “Ask an Expert” service, featuring a real time 1-on-1 certified professional resume expert. It will review your resume for accuracy, clarity and will give recommendations on how to improve your resume.

Plan Details

Free Trial

✔

14 Days Full Access

$1.95

Monthly

$7.95

Number of Resumes

UNLIMITED

Editing Tools

Templates

40

Resume Examples

✔

Fonts

✔

Cover Letters

✔

Spell Checker

✔

 

Sharing Tools

Email

✔

Online Submission

✔

Web Publication

✔

Word Format

✔

PDF Format

✔

Interview and Resource Tools

Interview Tips

✔

Formatting Tips

✔

Job Search

✔

Social Networking

Facebook

✔

Twitter

✔

Linkedin

✔

Google Plus

✔

Help and Support

Phone

✔

Email

✔

Chat

✔

Skype

✔

Resume Builder at ResumeGenius

ResumeGenius has a wide database of simple and easy to use resume templates, hunting guides and cover letters that provide instruction and educational resources to those who are seeking employment aid.

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28 Customer Comments & Reviews

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T
Ted B
12/5/2019
Buyer beware! They hide their fees until you've spent a ton of time on the site. They then sucker you into paying a fee to access the work you've done and then hit you with a $94.50 recurring renewal fee and refuse to refund your money! They are the worst of the worst kind of bait and switch renewal scam. Don't use them!!

Tess J
11/18/2019
THIS COMPANY IS HORRIBLE. they will steal your money. they will put the info in the fine print. this is the reply I just got from their customer service after begging them to give me money back, as I am literally trying to support myself and feed myself, and they stole money from me I can't afford to lose as a job seeker.: Hello Tess, We sincerely apologize for the inconvenience this may have caused you but there is really nothing we can do about it. Your account is not eligible for a refund and we take you responsible for all the charges incurred since you failed to cancel on time. Thank you for your time. -- I am appalled. I wish someone would do something. They stole... Read More

miochpe
9/10/2019
Abusive fine print, indifferent customer service with a harsh no-refund policy. Make sure to file a complaint with the Better Business Bureau; I got my refund when BBB entered the arena.

joshuamatheney89
8/28/2019
Buyer BEWARE! I had the same experience and many of the other reviews. They stole $120 after I signed up for the free trial, talked with several support staff and then a manager and they told me they "Have very strict no refund policy." Will never be trusting this company again. Dishonest people work here!

K
Kelly J
8/22/2019
I have a GED that I am very proud to have achieved. But the resumegenius just can't figure out how to enter that. They say in their site it only takes 6 seconds to look at a resume. So they want me to just put in some useless info and then edit it later. Well I'll go somewhere else, some genius.

C
Christopher S
8/18/2019
Be very careful when using this website, they give you a long trial period (in hopes that you will forget you even made the account in the first place) then will start charging you $40 to renew in stealth. They will not send you any receipts or give you any notifications that you have renewed a membership and if you aren't constantly on top of your bank statements it is very easy to miss this payment. If you do happen to get charged unwantedly, even if you catch it day of they insist they have a strict no refund policy and that is your fault (basically telling you to go f*** yourself). This company relies on people forgetting about their long trial periods so they can overcharge for a... Read More

caseyclemons18
8/5/2019
Terrible customer service CONSTANTLY talked over me and would not let me speak or explain things also was very condescending, will continue to charge account AFTER cancellation, go as far as to say that you never cancelled in the first place. On top of that the formatting of the resumes are awful, you would be better off using a word template. Be careful spending money here, you may need the resume for a job but you would be better off in both financial and professional situations using a template from word. I have never been so disappointed in a service in my life. "We need the cancellation email," I never got an email, just like I never got the password reset email after trying to log... Read More

K
Kader
7/29/2019
Its a scaaaaam and they charged me $ 39.95 for absolutely Nothing !!! they pissed me off !! they are thieves

shannonrbelle
6/7/2019
Resume Genius will request 1.99 or 3.99 or whatever to download a template, then charge you 94.00. I cannot get through to anyone via phone or email. This is a scam and completely unethical.

M
mary
3/18/2019
This website's tactics are predatory at best. Advertised as a free resume, I began filling out my information. When you were supposed to actually download the resume, suddenly it was $1.95 to download. Okay. I get it. What they don't tell you is the $40 recurring charge on your bank statement without any receipt or email from the company. We called to dispute the charges and they said they had a strict no refunds policy. This company is terrible and the customer service is even worse. DO. NOT. USE.

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