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Basecamp Project Management Software Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
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Basecamp is one of today’s most popular project management software that has a reputation for being a user friendly project management software with a good mix of project management tools and features. They offer a 60-day free trial with unlimited number of project creation. Basecamp also features a simple user interface and supports multiple languages.

 

Types of Application

Basecamp can be used in a variety of system configurations. It is available both as a desk top and web-based service.

Desktop

Yes

Web-Based

Yes

Personal

Yes

Single-User

Yes

Collaborative

Yes

 

Integrations

Like most project management software, Basecamp provides easy integration with third party applications. Users can import and export CSV and Excel files with ease and store files to different storage applications like Box, Dropbox, and Google Drive.

API (Application Programming Interface)

Yes

Backups

Yes

CSV and Excel Export

Yes

CSV and Excel Import

Yes

Box

Yes

Dropbox

Yes

Google Apps

Yes

Microsoft Office

Yes

MS Outlook

Yes

Salesforce

Yes

 

Features

Basecamp offers all the basic functionality and features seen in most program management software. However, this does not include budget management, portfolio management, project planning, requirements management, and resource management tools. Aside from the following features in our list, Basecamp has a feature called Campfire, a messaging system or a chat room. Other unique features include Hey! inbox, file color coding, bulk to-dos assigning, Clientside, Trix, timelines, bookmarks, automatic check-ins, pings, and applause button.

 

Storage

Yes

File Management

Yes

Email Integration

Yes

Budget Management

No

Gantt & Calendar View

Yes

Portfolio Management

No

Milestone Tracking

Yes

Percent-Complete Tracking

Yes

Project Planning

No

Requirements Management

No

Resource Management

No

Task Management

Yes

Status Tracking

Yes

Time & Expense Tracking

Yes

Mobile App

Yes

 

Help & Support

Basecamp has one of the most responsive and professional support teams. A customer-friendly approach and quick 5-minute response to emails are just some of the qualities that makes Basecamp’s support team the easiest to work with. Customers can also get an instant response through their twitter account.

 

Live Chat

No

Social Media

Yes

Phone

No

Email

Yes

 

Plans & Pricing

Basecamp offers users 3 simple packages. Packages are called Basecamp for us, Basecamp with clients, and Basecamp big. Basecamp for us is a package that’s best for groups that don’t work with clients. It doesn’t have per user fees and costs only $29 per month. Basecamp with clients is best for agencies and users with clients. The package includes their exclusive feature which is Clientside and costs $79 per month. Their top-shelf package which is Basecamp big costs $3000 per year in total and includes 1TB storage, personal account manager, pay-by-check, and guaranteed uptime SLA. This is their enterprise plan and the best package that they offer. 

Free Version Available

Yes

Premium

$29/mo

                                                                                                                                                                                         

Basecamp as Project Management Software

Basecamp has been a top performer for the last 16 years and is continuously innovates giving users new and unique features. It has several collaboration features and has a social-media-like user interface that brings teams together. Customers can choose from their 3 packages that best suits their needs. What Basecamp boasts is their exceptional customer support that provides instant response to queries and gives live training every week and online classes. We recommend this software for customers who wants a simple and easy to use interface for your team and clients. 


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Customer Comments & Reviews

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gzel.87
3/8/2020
I've used this app before and this I would consider better than Trello when it comes to organizing and delegating tasks.


Ashley R
9/16/2016
I love Basecamp! We use it at my job to talk across departments and assign work to one another. It has been the best thing ever for us. We are able to keep all of our projects on task, assign due dates and allow us to see how much work other people have, which is important when scheduling.



Top Rated
  • Open-plan Online Office
  • Customizable Integrations
  • Free Start-up Account
  • Integrated Workflows
  • User-friendly Interface