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Green Dot Prepaid Card Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
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Green Dot prepaid card is offered by Green Dot Bank, which has issued over 4.28 million active cards in the U.S. With this card, customers have access to a large ATM network of about 22,000 machines, can pay bills online, and transfer money between cards at no cost.
 
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How is Green Dot rated?

Breakdown

5.0/5
Card Characteristics
4.5/5
Additional Services
4.8/5
Customer Experience

Overall Rating: 4.8 / 5 (Excellent)

Despite Green Dot being one of the most popular prepaid cards in the market, its hefty fees can make it unattractive for some customers. Green Dot can waive your monthly if certain conditions are met, but several other fees such as the ATM withdrawal and the reload fee can add up, ultimately impacting your account balance unfavorably.

Green Dot Card Characteristics

Card Characteristics - 5 / 5

To acquire a Green Dot prepaid card, customers must pay a purchase fee of $1.95 or get a free card online. For the $7.95 monthly fee, customers can use the card for unlimited purchases. Green Dot, however, can wave this fee if users load $1,000 or more per month. There are no overdraft fees and, like with other prepaid cards, there is no need for a credit check. Customers can use the prepaid card anywhere Visa or MasterCard are accepted.

Card Balance

Maximum Balance
$%

Other

Smart Chip
No

Fees & Penalties

  • Withdrawal Fee
  • Monthly Fee
  • Balance Inquiry Fee
  • ATM Operator Fee
  • Purchase Fee
  • Recharge Fee
  • Foreign Transaction Fee
  • Cash Withdrawal Fee
  • Over the Counter Cash Withdrawal Fee

Fees Link

this page.

Green Dot Additional Services

Additional Services - 4.5 / 5

Green Dot customers are able to pay bills online, as well as send and receive money through their card or PayPal account at no additional cost. Moreover, the regularly-updated Green Dot app lets users check their account balance, find ATM locations, and set up and receive alerts, among other things.

Features

  • No Credit Check
  • Text Alerts
  • Online Account Management
  • Mobile App

Green Dot Customer Experience

Customer Experience - 4.8 / 5

Cardholders can contact customer support by phone, email, or chat; as well as access the card's FAQ section, and a blog with financial articles related and news about the prepaid card. Users should register their card for protection under the FDIC. As with many other prepaid cards, Green Dot charges various fees for account access. We recommend users make sure to read the Cardholder Agreement carefully before choosing a card.

Help & Support

  • Phone
  • Email
  • Live Chat
  • 24/7 Support
  • FAQs
  • Articles

Reviews and Complaints

Trustpilot Rating
6.1 out of 10
CFPB Total Complaints
1
Date Collected
2018-03-05

Company Profile

Full Name
Green Dot Prepaid Card
Company Website
https://www.greendot.com/
Headquarters
3465 E Foothill Blvd, Pasadena, CA, 91107
Top Rated
Our Partner
  • Earn PayPal cash back rewards from select merchants
  • Move money from your PayPal account in real time
  • No late fees because this is not a credit card 
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