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PayPal Prepaid Debit MasterCard® Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
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PayPal Prepaid MasterCard, part of PayPal, Inc., is a subsidiary of PayPal Holdings, Inc. The company's prepaid card program partners with MasterCard to provide users with a convenient payment method. Individuals can deposit, load, or transfer money directly from their PayPal account to the card, which is ready to use for purchases, bill payment, and more.
 
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How is PayPal Prepaid MasterCard rated?

Breakdown

4.8/5
Card Characteristics
4.9/5
Additional Services
4.5/5
Customer Experience

Overall Rating: 4.8 / 5 (Excellent)

PayPal's prepaid card, partnered with MasterCard, can be used for everyday purchases and online payments. Users can also link the prepaid card to their PayPal account for full access to online features and functionality. Cardholders can transfer funds directly from their PayPal accounts to their prepaid card and manage their accounts via PayPal's mobile app. Paypal has a reputable rating from the BBB. Of the complaints online, most regard the technical issues of transferring money from the account to the card. Fortunately, users have the option to load money on the card in person in case they do not have online access. Overall, the PayPal prepaid Mastercard is convenient and easy to use.

PayPal Prepaid MasterCard Card Characteristics

Card Characteristics - 4.8 / 5

PayPal's Prepaid card program has a high balance and daily deposit limit, especially in comparison with its competitors. The amount and quantity of fees is relatively standard within the industry, and is well-documented and laid out in the cardholder agreement.

Card Balance

Minimum Balance
$%
Maximum Balance
$%

Other

Daily Direct Deposit Limit
$%
Smart Chip
No

Fees & Penalties

  • Decline Fee
  • Withdrawal Fee
  • Balance Inquiry Fee
  • Recharge Fee
  • Foreign Transaction Fee
  • Cash Withdrawal Fee

Fees Link

this page.

PayPal Prepaid MasterCard Additional Services

Additional Services - 4.9 / 5

PayPal's prepaid Mastercard has a comprehensive rewards program which allows users to obtain cash back rewards and special offers. If users open an optional tiered-rate savings account, as well as the Bancorp Bank, they can earn up to a 5% Annual Percentage Yield for balances up to $1,000. The company also features a refer-a-friend program, which earns customers $5 for every friend that signs up and loads $10 onto their card.

Features

  • No Credit Check
  • Text Alerts
  • Online Account Management
  • Mobile App

Rewards

  • Cashback
  • Refer a Friend

PayPal Prepaid MasterCard Customer Experience

Customer Experience - 4.5 / 5

PayPal Prepaid card doesn't have an individual entry on the Better Business Bureau or TrustPilot, but the parent company, PayPal Inc., received an A- with the BBB. On the contrary, the company received a 1.1 score from TrustPilot, as well as 369 complaints with the Consumer Finance Protection Bureau related specifically to the prepaid card.

Help & Support

  • Phone
  • Email
  • FAQs

Reviews and Complaints

BBB Rating
A-
Trustpilot Rating
1.1 out of 10
CFPB Total Complaints
369
Date Collected
2018-09-06

Company Profile

Full Name
PayPal Prepaid Debit MasterCard®
Company Website
https://www.paypal.com/
Headquarters
2211 North First Street, San Jose, CA, 95131
Mailing Address
PO Box 2136, Austin, TX, 78768
Top Rated
Our Partner
  • Earn PayPal cash back rewards from select merchants
  • Move money from your PayPal account in real time
  • No late fees because this is not a credit card 
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