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Overstock Online Shopping Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
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Overstock is an online retailer that provides a wide selection of products at a cost-effective price. The online platform initially supplies surplus and returned merchandise liquidating inventories of some retailers at a below-wholesale price. Currently, Overstock sells a variety of items such as jewelry, furniture, appliances, home improvement, electronics, health & beauty, sports, and more.

Services and Features

Overstock offers a wide assortment of merchandise including electronics, clothing, furniture, appliances, home décor, health & beauty, sports, pet supplies, automotive, and jewelry. The e-commerce site also provides insurance products for Business, Vehicle, and Residential. Initially, the company sold returned and surplus merchandise in a liquidating wholesale price. Overstock now distributes new products from their partners among local and global communities.

Customers are given shopping privileges that allows them to earn rewards through Overstock’s Club O membership. This enables consumers to gain exclusive email alerts and early access to new products with free shipping on all orders. Store credit card members are provided with financing options of 6, 12, 18, and 24 months. Coupons and discounts are not permitted to be used during financing periods that exceed 12 months.

Overstock enables consumers to track their orders and check its status through their online account. Standard free shipping is offered to all U.S. orders that is more than $45. Free shipping excludes delivery to P.O Box, APO/DPO/FPO, Alaska, Hawaii, and International orders. Orders that are under $45 are charged with additional $4.95 shipping fee to most destinations within USA. Overstock ships via major carriers such as FedEx, UPS, and the United States Postal Service.

A standard return policy of 30 days is provided to consumers that grants them a full refund. Items must be returned in new or unused condition with original materials included in the package. Partial refund will be given to consumers who return orders that have been opened or used. In case a return is result of Overstock’s error or because of a defective product, the company will be liable to provide a full refund including shipping charges.

Services and Features

Free Shipping

International Shipping

Returns and Reimbursement

Order Tracking

Online Gift Coupons

Account Management

Products Offered

Clothing

Bags

Shoes

Accessories

Jewelleries

Cosmetics

Furniture

Appliances

Wellness Essentials

Electronic Device

Musical Instruments

Home Structure Parts

Vehicles

Vehicle Accessories

Discounts and Promos

Membership Discounts

Monthly Promos

Seasonal Discounts

Loyalty Programs

Gift Cards

Plan and Pricing

Additional Shipping Rates

$4.95 for small orders

Length of Delivery

1-2 business days

Free Shipping Minimum Purchase

$45

Type of Payments

COD

Credit Card

Accumulated Points

Store Card

PayPal

Reward and Gift Cards

Online Shopping at Overstock

Overstock offers an extensive range of merchandise for online shoppers. Its shopping platform allows customers to choose from a wide array of products which comes with protection plans and warranty options. Overstock also offers members a list of benefits that can help them save each time they shop.


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