Promoted
Our Partner
- A+ Rated Moving Company (Carrier)
- FIDI Accredited Moving Company
- $350 discount when you mention (over the phone only)
- One month of storage FREE
- Auto transport available
- US DOT: 2293832
Upack Moving Company Review
ConsumersAdvocate.org
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Upack, a trademark of the freight and logistics solutions provider ArcBest Corporation, offers clients the ability to save big while taking control of their move.
Unlike traditional moving companies, though Upack does not provide full-service moving solutions, their door-to-door delivery, storage, and guaranteed transit make your short or long-distance relocation both affordable and hassle-free.
Unlike traditional moving companies, though Upack does not provide full-service moving solutions, their door-to-door delivery, storage, and guaranteed transit make your short or long-distance relocation both affordable and hassle-free.
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Customer Comments & Reviews
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I had a poor experience with this company. They consistently provided errors due to system failures while handling my claim. I cannot recommend them, as most of my belongings and furniture got wet and moldy during the two-week transportation from Alaska to Texas. It's worth paying a little more to use a company that is accountable for its service. I will not recommend them.
Aloha, I"m very dispointed to have to reach out to corporate regarding this but I was quoted a price of $938.00 to move my relocation cube from Pacoima, CA to Austin, TX 78749 a few months ago when arranging my move here. I called today to finalize and to have my belongings shipped only to have it held hostage now for over $1100 for shipping is just not right, fair, ethical or business smart on so many levels. We've been saving for months and this Covid-19 has taken a huge financial toll on our family.. Needless to say, when I spoke to Austin today in your call center and he said that there was no supervisor available and even though he DID have the power to over ride that and he COULD... Read More
I was quoted 5 feet container space, which was the minimum space. But the employee at the shipping station told me that I could only use 4 feet or 6 feet, not 5 feet. One additional feet will be charged for $190. I did not need 6 feet. So I took back some of my boxes and used 4 feet. I was told by the employee at the shipping station that my rate would be reduced. But I was still charged for five feet container even though Upack could not provide 5 feet space. Stay away from this fraudulent company!
Customer service was great with U-Pack and local ABF in Cohoes, NY and Boise, ID.! Everyone was friendly and made me feel comfortable that my possessions were in their hands. If you read all of the instructions and pack items as suggested, you should be good. One reason I gave a 4 star rating was do to trailer door seal coming off. Proper maintenance may have prevented this from happening. The main reason I gave 4 star rating was because when the trailer was delivered to my destination, the ramp was apparently standing on end and leaning on the door since it came crashing down to the ground as we scrambled to get out of the way as we opened the doors! Somewhere along the way, someone... Read More
Top Rated
Our Partner
- A+ Rated Moving Company (Carrier)
- FIDI Accredited Moving Company
- $350 discount when you mention (over the phone only)
- One month of storage FREE
- Auto transport available
- US DOT: 2293832
Customers simply pack their belongings, pay solely for space they use, and the company takes care of the rest.
For anybody looking for a cost-effective, flexible relocation solution, U-Pack is the best option in the market.