Unpakt Moving Company Review
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Founded in 2012, Unpakt is moving services comparison site dedicated to helping users find and book relocation services based on their specific needs. The site provides detailed information regarding services and prices, while also allowing customers to book and manage their move from a single platform. Unpakt is BBB accredited business with an A+ rating and TrustPilot score of 7.8.
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Customer Comments & Reviews
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I like how the company is approaching the moving process and appreciate its efforts. There is potential... However, customer service is definitely lacking in professionalism and policies and guidelines should be reviewed: If a customer successfully books a move (and receives that confirmation in the form of an email), the mover and unpakt should: 1) Honor the commitment or make every possible effort to do so (or don't say that it's confirmed, or guaranteed in the first place) 2) Not allow it to be cancelled from the mover's side. It should be a binding agreement. If in the case that a mistake was made, 3) Proper and adequate notification and compensation must be provided for the... Read More
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