Unpakt Moving Company Review

Rating: 8.2 / 10 (Excellent)
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Founded in 2012, Unpakt is moving services comparison site dedicated to helping users find and book relocation services based on their specific needs. The site provides detailed information regarding services and prices, while also allowing customers to book and manage their move from a single platform. Unpakt is BBB accredited business with an A+ rating and TrustPilot score of 7.8.

How is Unpakt rated?



Overall Rating: 8.2 / 10 (Excellent)

Unpakt advertises itself as much more than a comparison site, and more as a tool to plan, compare, and book relocation services for an efficient and uncomplicated move. Their approach is as straightforward as it gets: users just enter their move details, and they can then compare prices, pick a mover, and book their services entirely online. Unpakt verifies that all moving companies in their network are licensed, insured, and adhere to their strict service standards, ensuring that their clients get the best experience at a fixed, transparent price.


Service Offerings
Distance Offerings
Additional Services
Packing & Unpacking
Online Tracking
Moving Pods
Quote Options

Services - 8.2 / 10

Apart from helping users make informed decisions about moving and storage solutions, the company also offers supplementary services such as free in-home consultations, special handling, dismantling of items, box delivery, crating for art and antiques, and additional insurance. What sets Unpakt apart from the competition, however, is that they guarantee transparency in their pricing and handle money exchanges themselves, so clients can rest assured their movers will come through every time.


BBB Rating
Trust Pilot Rating
8.7 out of 10
Year Founded
Date Collected

Reputation - 8.2 / 10

Unpakt LLC is accredited by the Better Busines Bureau, with an A+ rating, and minimal customer complaints. The company has also received extremely positive customer feedback on Trustpilot.com, where they maintain an 8.7 (Great) score. Clients who have worked with Unpakt report that their matching services are convenient, thorough, reliable, and offer a much-needed layer of protection against dishonest moving companies.

Fleet Details

Fleet - 8.3 / 10

As a moving services comparison site, Unpakt does not own a fleet of moving vehicles. However, once customers are matched with a moving company, we recommend that they research their MC License Number on the US Department of Transportation's website. There, they'll find information about the size of their fleet, and whether any complaints have been lodged.

Contact & Additional Info

Homepage URL
Company Phone
(212) 677-5333
Headquarters Address
555 West 25th Street, New York, NY, 10001
Mailing Address
555 west 25th Street, New York, NY, 10001

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Customer Comments & Reviews

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Jason L
San Jose, California
I like how the company is approaching the moving process and appreciate its efforts. There is potential... However, customer service is definitely lacking in professionalism and policies and guidelines should be reviewed: If a customer successfully books a move (and receives that confirmation in the form of an email), the mover and unpakt should: 1) Honor the commitment or make every possible effort to do so (or don't say that it's confirmed, or guaranteed in the first place) 2) Not allow it to be cancelled from the mover's side. It should be a binding agreement. If in the case that a mistake was made, 3) Proper and adequate notification and compensation must be provided for the... Read More

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