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Mayflower Transit LLC Moving Compay Review

13 Customer Comments & Reviews - see all comments
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Founded in 1927 in Indianapolis, Mayflower Transit LLC is a moving company ideal for domestic, cross-country, and international relocations. As a wholly-owned subsidiary of UniGroup, a transportation and relocation giant, they're allied with United Van Lines.

How is Mayflower Transit LLC rated?

Breakdown

3.5/5
Services Offered
0.0/5
Coverage Area / Company Type
3.8/5
Reputation

Overall Rating: 3.5 / 5 (Very good)

Mayflower Transit LLC’s moving services cover both standard and specialty options, for residential, commercial, and military customers. Apart from their local, interstate, and international transportation services, they can also pack and unpack belongings, provide storage and logistics, home cleaning, and trash or debris pickup.

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Local
Interstate
International
Additional Services
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone

Services Offered - 3.5 / 5

Mayflower Transit offers a multitude of service offerings for both residential and commercial clients, from automobile transportation to moving corporate offices across the country. Quotes can be obtained via their online calculator or on the phone, where any additional features can also be factored in as well.

Reputation

2017 Complaints
10
2016 Complaints
12
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0
Year Founded
1927
Date Collected
2017-09-21

Reputation - 3.8 / 5

Despite their impressive ninety years in business, Mayflower has a poor online reputation. Without a TrustPilot or Better Business Bureau presence, the only available data is with the US Department of Transportation, where they have 12 and 10 formal complaints for 2016 and 2017, respectively.

Fleet Details

Number of Drivers
1,972
Fleet Size
464
Number of Trailers
1,667
Number of Tractors
1,515
Department of Transportation License Number
125563

Fleet - 3.5 / 5

According to their US Department of Transportation records, Mayflower Transit boasts a fleet of 464 trucks, 1,667 trailers, and 1,515 tractors, staffed by 1,972 drivers. This makes them one of the largest-sized moving companies in the country.

Contact & Additional Info

Homepage URL
Company Phone
(877) 720-4066
Headquarters Address
One Mayflower Drive, Fenton, MT, 63026
Mailing Address
One Mayflower Drive, Fenton, MT, 63026

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13 Customer Comments & Reviews

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M
matt
10/1/2018
At first I felt comfortable with the company but once my stuff was in their hands it snowballed into a terrible experience. I still don't know what company actually moved my things from NYC to Colorado, but they couldn't even tell me where my moving truck was during the process. I received false confirmation about a company receiving my shipment in Denver just to be told 2 hours later that it was actually not there and I would have to wait extra days. All in, it took 24 days to receive my things, 14 of which was them just sitting in a warehouse in NY. When I did the boxes were ripped in half with items falling out of them, furniture broken, etc. Two of my boxes were actually forgotten and... Read More


S
Sabrina
8/23/2018
I cannot advise you strongly enough to NOT use this company and would advise some form of regulation against their terrible service. 1. Dealt with about 5-7 different people all with different company names. Nobody was on the same page and zero communication between them. No coordination happened as I spent hours and days on the phone with these people. 2. Got treated horrendously by co-ordinator. No customer service whatsoever, I told her numerous times on calls & emails exactly when I needed the move done by, I was called a liar saying I didn't but had written confirmation of such that I sent 4 days prior to the delivery. 3. After practically begging for a timeframe of the... Read More


Adam G
7/1/2017
We hired Mayflower for a long distance move. The estimate wasn't cheap but I had a good experience with Mayflower long ago. When moving time came we paid the company 14k in advance and my wife explained to me we would have many choices of delivery dates. She explained to Mayflower this was important because I am working and she is out of state. They called me out of the blue at 8:15 am at work one morning saying they were at the house. I said I wasn't expecting them. They lied to me saying I had agreed on a time earlier. They told my wife they had my credit card and would immediately charge it another 4000 dollars plus more hourly as I had refused shipment until the goods... Read More



Top Rated
Our Partner
  • $400 discount for interstate moves
  • Specialized in long-distance moving services in the continental US*
  • 30 days of free storage with free re-delivery
  • 10% early reservation discounts (30 days advance notice)
  • Discounts available for AARP, AAA, military and students
*excluding Alaska and Hawaii