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Cross Country Moving Group Review

366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Porsche G
12/13/2022
As soon as we found out that our company was moving to a new state, we started looking for moving services. We came across Cross Country Moving Group and were very impressed with their services. They were affordable and did an excellent job with all of our belongings. I highly recommend them if you are looking for your next relocation!


Guihfd G
12/13/2022
Great service! We needed some help with our move and they were there to make the process as painless as possible. They were quick and efficient, and even made sure we had a ride during our unexpected 4 hour wait to get into our new place.


antonettaocegueda8
12/11/2022
Their customer service was amazing from the beginning and they gave us excellent rates for the job. We couldn't recommend them more!


hjuneau338
12/11/2022
I was moving homes with my partner a few months ago and we were in dire need of a good moving company. That's when we found Cross Country Moving Group, who helped us with our move.


Ben S
12/2/2022
I hired Cross Country Moving Group to move my company and they did an amazing job. They were timely and professional, the movers were professional and friendly, and the cost was reasonable. I can't recommend them enough!


Helen O
12/2/2022
Cross Country Moving Group is the best moving company I have ever used. They are always on time, can pack any size of truck, and are a great value for the cost of their services. I am very satisfied with my experience!


Jison R
12/1/2022
I can't recommend Cross Country Moving enough. One of the reasons is that they are on my side. They helped me through the entire process and I had a very positive experience. There are a number of other moving services out there but no one ever gave me personalized attention like Cross Country did.


Joshua M
12/1/2022
I really enjoyed my move with Cross Country Moving. They were on time, quick and the price was more than reasonable! I called for a quote and it was so low, I didn't think it was a real company. When they showed up, or even when we talked on the phone before hand, they were great to work with. The moving truck was also in good condition and they had very competent movers.


Maima L
11/29/2022
Cross Country Moving Group was one of the best moving companies I have ever used. The movers were very professional and efficient. We were in a very tight schedule-which could have been problematic for other companies-but the Cross Country team managed to get us all moved in time for our new residents to move in! We will definitely be using them again next year.


Lawrence H
11/28/2022
Let's be honest, no one likes shipping their stuff across the country. But Cross Country Moving Group made it a breeze for me. They were so helpful with picking the best package for my needs and the movers themselves were so professional and understanding during the move time. I really appreciated everything they did to help make my move a pleasant experience.



Top Rated
Our Partner
  • $400 discount for interstate moves
  • Specialized in long-distance moving services in the continental US*
  • 30 days of free storage with free re-delivery
  • 10% early reservation discounts (30 days advance notice)
  • Discounts available for AARP, AAA, military and students
*excluding Alaska and Hawaii