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3 Brothers Moving & Storage Review

9 Customer Comments & Reviews - see all comments
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Founded in 2021, 3 Brothers Moving & Storage is a licensed moving services broker with headquarters in Maitland, Florida. The company arranges local and long-distance moves for residential and commercial customers. It also provides storage and packing services through its partnering companies.

How is 3 Brothers Moving & Storage rated?

Breakdown

Overall Rating: 0 / 5 (N/A)

As a licensed broker for local and interstate moving services, 3 Brothers Moving & Storage connects residential and corporate customers with carriers that will take care of their moves. The company is registered with the FMCSA, although its profile states it has a pending insurance cancellation, which could make it difficult to file a claim. Online consumer reviews for Three Brothers Moving are mixed, with most customers having had seamless and stress-free moves and positive experiences with the companies preferred carriers.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Quote Options
Phone

Services Offered - 0 / 5

Three Brothers Moving brokers residential and commercial moving services for both local and interstate moves. These services include packing, transporting goods, and setting up customers' belongings in their new homes. The company also arranges storage services for before or after your move.

Reputation

BBB Rating
A-
Number of BBB Positive Reviews
2
Number of BBB Negative Reviews
4
Trust Pilot Rating
3.3 out of 10
Year Founded
2021

Reputation - 0 / 5

Three Brothers Moving & Storage is not currently accredited by the Better Business Bureau, but holds a BBB rating of A-. In the last year, they have closed 13 customer complaints, and have a customer review rating of 2.5 out of 5. Customer reviews on Trustpilot amount to a rating of 3.3 out of 5. Positive reviews praise the company's choice of carriers and its customer service team. Most negative reviews and complaints revolve around deceptive pricing on the company's end.

One important detail to note about the company is that it currently has a pending insurance cancellation flag on its FMCSA public profile. This information is being displayed on the pages of brokers whose bonds or insurances have not yet been renewed or have received a notice of cancellation by their sureties.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3840883
MC License Number
1396743

Fleet - 0 / 5

Three Brothers Moving & Storage is a household goods broker, which means that it is currently authorized to arrange transport services for household possessions by the FMCSA. As such, it has no registered transport vehicles.

Contact & Additional Info

Homepage URL
Company Phone
(321) 325-6995

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9 Customer Comments & Reviews

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mkrobichaud
3/29/2024
I have paid $500 down for a move that starts tomorrow. Customer service hung up after 35 minutes on hold and we have called 13 times. I just called the main # and started to explain and the guy hung up on me. I believe they are scammers and now I'm in a jam for the move. Lori Stone was in charge of the Bill of Lading. Anthony Delvecchio was the Director of Sales. I think I've been swindled and need help.


spark0117le
3/2/2024
DO NOT USE THIS COMPANY! They give you a low quote and take a deposit. They show up and automatically double the quote without even accessing your household. They will not return your deposit and will not answer your calls or emails. Again, this is a valuable caution: DO NOT USE 3 BROTHERS MOVING AND STORAGE.


haltinnerdan
2/26/2024
I sure wish I had done more research on this company before I contracted with them. I, like so many others in this review thread, was scammed. After I paid my deposit the cost was changed to be 3 times the original estimate. I cancelled the contract and like everyone else, have lost my deposit and they will not answer phone calls to discuss. I was sucked in by the few favorable reviews that they have received - makes me wonder if they are "fabricated" reviews - who knows?? As the old saying goes...I would avoid them like the plague.


T
Theresa Z
1/30/2024
Here's my review that has been submitted far and wide including Trust Pilot, Yelp, and BBB: Never use 3 Brothers Moving and Storage. Unbeknownst to me, they gave me a low estimate and a different moving company moved my stuff and increased the cost by 89%! I am 66, live on a fixed income, and had pared back my stuff to next to nothing, and this was only an 8-mile move. I was assured by my initial estimate by 3 Brothers that my move would not exceed $2,000 even if I doubled the number of boxes, which I did not. Lo and behold, another moving company moved my stuff and said they wouldn't do it (and my lease had ended) unless I paid $3,225, alleging I had almost twice the cubic feet as on the... Read More


ranjbari.bijan1368
1/21/2024
They are theives And scam artists DO NOT USE THIS COMPANY THEY GIVE YOU A FAKE QUOTE,PROMISE YOU BS AND TAKE MORE MKNEY AND KEEP YOUR STUFF HOSTAGE THEY SHOULD BE CLOSED DUE TO FRAUDULENT QUOTES AND STEALING PEOPLES MONEY AND ITEMS


M
Madison
1/11/2024
They are a scam. Worst customer service I have ever experienced. If you get scammed like I did, call the police and hire an attorney, they will fight tooth and nail to ensure you do not get your money back after charging you double the quoted rate. They broker our your move to the sketchiest company they can find and will never answer the phone again after your belongings are picked up. Your only hope to get money back is if the movers don’t ever show up with your belongings. Listen to the one star reviews, don’t make the same mistake I did.


mad4dezign
1/11/2024
I HAVE NOTHING good I can say about this company other than they are a bunch of crooks in my opinion. They hounded me for the business to move from Portland to NC. They gave me a great deal, polite and professional. But when it came to moving day, they were nowhere to be found. They not only sold my job to another company, but that company sold my job to another company. Each company had no idea what the other company agreed upon. Each company asked for more money with different terms and 3 brothers never answered my calls. I was very emotional, it was a huge move for me, by myself. I believe this is what some would call Bait and switch. The 4th Vendor - showed up on my sister’s doorstep... Read More


astyers
1/5/2024
DO NOT USE 3 BROTHERS MOVING! They are a middle man and they cost out your job to a random company - usually those carriers that have the WORST EVER reviews. Main issues being: Zero communication as to where our things were Trucks 'breaking down' and having no idea when they will be 'fixed' - this is more than likely a LIE because I'm sure they lost our stuff at some point. When we reached out after receiving our stuff (a month later) about the overcharge when our items were picked up (to the tune of an ADDITIONAL $800) and they said, go talk to the van line. Zero help. I had to call constantly to get any info and even then, it was only when I actually reached someone on the... Read More


kelseyarseneau
11/22/2023
Worst company I’ve ever worked with. Completely took advantage of me



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