AmeriSave Mortgage Refinance Review
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63 Customer Comments & Reviews - see all comments
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Headquartered in Atlanta, Georgia, AmeriSave Mortgage Corporation is a retail mortgage lender with almost 20 years of experience in the industry. The company serves customers in 49 states and offers a wide array of first mortgage and mortgage refinancing products. Customers can quickly and easily compare multiple loan scenarios and quotes through the company's online portal. AmeriSave Mortgage Corporation is highly-rated by the Better Business Bureau and by consumers on Trustpilot.
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63 Customer Comments & Reviews
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Same issue as previous customer ,suddenly towards end of process $5000 additional costs added to mortgage , very shady, avoid at all costs.
Worst company I have ever dealt with. Told me processing time on a re-fi would be max 60 days. I submitted application, paid their $500.00 processing fee. I had excellent Fit score (780+), ample money in checking account plus $500K in investment accounts plus $200K equity in home.. They kept demanding more information as the process went on, some of the demands ridiculous (private road certificate etc.) After 90 days of them not being able to finalize my loan, I went to Rocket Mortgage and had final approval and figures in 24 HOURS! They continue to ask for more documentation that should have nothing to do with my loan approval Amerisave is nothing but a total scam, they took my... Read More
Locked in at 3.375 several days before the stock adjustment due to COVID 19. For some reason amerisave changed my cost by adding nearly 6,000.00 after the market fell. Very shady business. Talking about using a disaster for profit. No response from management. Filed complaint in California, will follow up, but this company is unethical. Thanks for nothing Erickson Green, you should be very proud of yourself.
LOUSY customer service, follow up and professionalism. My loan origination officer gave me some acceptable estimates and I provided the documentation requested (2 yrs tax returns personal and corporate). After several follow up emails from me to Zach Carpenter, I gave up. Now response after being told I'll get back to you shortly on three occasions. It's not like there are a couple of hundred lenders out there that would like to do business.
I say STAY AWAY from this group. They don't even act legit.
I have completed more than 30 loans in the last 15 years and I've never had a poor experience until now with Amerisave. Their process was extremely cumbersome, I had to produce 62 different documents. I would have been required to produce more, but I pushed back because there were so many duplicate requests and website errors. Due to all the sunk costs and time I continued until closing when the loan they wanted me to sign had closing costs much higher than we had discussed during the loan process. It should have been a red flag when they asked for $500 mortgage application fee up front (I don't recall doing that with any other loan). I did not close my loan with them due to the numbers... Read More
Today I received a random phone call from AmeriSave's caller. She connected me with a lender who tried to aggressively sell me their refinance options. He repeatedly asked me for my DOB, etc., despite that I told them I was in the refi process with my current bank. I refused to provide anything beyond what they knew from their sources, and the lender became annoyed. I politely tried to end the conversation, but he threatened me with "We will call you back immediately - all the time!" I finally told him calmly, "YOU DON'T!"
Very bad service. Never go to AmeriSave, based on my experience.
Lauren Frank and Clayton Haynes are total liars and cheats. All they want to do is sell their home appraisals at above market price. Do not start the mortgage process with Amerisave. Complete waste of time. Zero star rating for Amerisave!!
They operates by unsolicited spam phone call dumping - Do not know them and don't own a home but they call my cell phone with unsolicited spam calls many times and on Sundays (all such calls to cellphones are a federal violation/fine). The only way to have gotten my number is by purchasing stolen number list from a recent data breach, possibly bought on the dark web. I will file complain with FTC, FCC
We tried to refi with this company and they quoted us a credit score of 600 when we were at 620 we called them back and they quoted us the wrong credit score saying out wasn't their fault. These people are scam artist i wrong use them ever. Disgraceful
Extremely aggressive in luring me in. I had to pay nearly $500 for an appraisal. It took them weeks to find one and, when they did, he was from an expensive, unincorporated suburb in another city. His appraisal was full of factual errors, but I had to pay anyway and then got declined because of his inaccurate appraisal. I have a suspicion AmeriSave got a pretty handsome markup on his appraisal. They don't mind spending time pursuing your business because they're going to make money off of you even if they turn you down.
My recommendation: Work with a local mortgage lender. Stay away from the big corporations.