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Compare loanDepot vs. Rocket Mortgage Mortgage Rates

What’s the difference between loanDepot Mortgage and Rocket Mortgage? See how our editors compare the two companies below.
loanDepot Mortgage
4.9 / 5 - Excellent
no_rank
Rocket Mortgage
4.4 / 5 - Excellent
#3 in Mortgage Rates
vs

Key Facts

  • Fast-growing, customer-centric lender, 5th largest retail mortgage lender in the US
  • Take advantage of historically low interest rates now - while they last!
  • Expertise across all loan types - over $100 billion in loans funded since 2010
  • "No steering" policy for mortgage financing to put customer first
  • Licensed Loan Officers ready to assist via web or phone
  • A+ BBB Rating: The Highest Rating Offered
  • Get pre-approved in minutes
  • Receive mortgage solutions based on your credit and finances
  • Customize loan terms and costs to fit your budget
  • A streamlined loan application that can be completed 100% online

OVERALL RATINGS

 loanDepotRocket Mortgage
Lender Types5.0/54.5/5
Available Mortgage Types5.0/55.0/5
Customer Experience5.0/54.5/5
Reputation & Transparency5.0/54.2/5

Loan Specifics Compared

Types of Mortgage Loans Offered

loanDepot
vs
Rocket Mortgage
  • Fixed Rate 10 Year
  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 30 Year
  • 3/1 ARM
  • 5/1 ARM
  • 7/1 ARM
  • 10/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • Fixed Rate 15 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • 7/1 ARM
  • 10/1 ARM
  • Jumbo Fixed Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • Marketplace

Minimum Loan Amount

Maximum Loan Amount


Customer Experience Compared

Online Features

 loanDepotRocket Mortgage
Online Application
Yes
Yes
Online Quote
Yes
No
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Document Checklist
Check Today's Rates
Mortgage Calculator
Affordability Calculator
Loan-to-debt Ratio Calculator
Help Articles
SSN Required for Quote
No
Yes

Qualification Requirements Compared


Lender Reputation Compared

Key Facts

 loanDepotRocket Mortgage
Lender Type
Direct Lender
Marketplace
Year Founded
2010
2015
BBB Rating
A+
A+
BBB Positive Reviews
565
2,244
BBB Negative Reviews
217
272
Trustpilot Rating
3.8 out of 5
4.7 out of 5
Collection Date
2018-02-05
2018-02-02

Complaints & Regulatory Actions

 loanDepotRocket Mortgage
Nationwide Mortgage Licensing System ID
174457
3030
The Nationwide Mortgage Regulatory Actions
2
1
Consumer Financial Protection Bureau Complaints
57
1,543


Company Profile

Full Name
loanDepot Mortgage
Rocket Mortgage
Company Website
Headquarters
26642 Towne Center Drive, Foothill Ranch, CA, 92610
1050 Woodward Avenue, Detroit, MI, 48226

Disclosure


Final Verdict

loanDepot Mortgage has a higher overall rating than Rocket Mortgage. loanDepot scores better than Rocket Mortgage across: Lender Types, Qualification Requirements, Customer Experience, and Reputation & Transparency. Both companies score similarly on Available Mortgage Types.


Customer Comments & Reviews

agwarej80
5/17/2022
Rocket Mortgage review
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huddlepassaway77
2/3/2022
loanDepot Mortgage review
My credit score took a big hit recently because I bought a house and my student loans reflected on my credit score at the same time. I was stuck at 550 for months before i got a massive intervention from creditmason.net. They removed all items affecting my credit and my score went over 750.


M
Matthew G
12/29/2020
loanDepot Mortgage review
they said they offer a lifetime guarantee that will waive their lender fees and reimburse you for your appraisal. But they never call you back. there rate are good but if you plane or think about useing this lifetime guarantee than it is a joke. Don't count on them standing behind there word.


H
Howard
12/10/2019
loanDepot Mortgage review
Went to refinance due to lower interest rates. Contact loandepot and the initial sales personnel Anna Cano was satisfactory. But when I was just transferred to the loan officer-Rick Perez - it was extremely disappointing. I worked with him for months and I never seen or experienced a person who would tell me one thing and it wasn't true often. For example he would not meet previous agreed upon obligations. He would not fulfill fiduciary duties. He would mislead and Stonewall. I had to talk to his boss in order to attempt to get results. The only thing that this change is for him to actually start return my phone calls. But the quality of care, customer service and explanation of discrepancies in the loan estimate and the loan disclosure and many other things led me to come to the conclusion that this is the worst experience I have had buying any property. And one extremely odd and perplexing thing is when he kept procrastinating sending the notary over for the final signing 2 weeks on actually getting sign .fact he kept rescheduling it over and over again I don't know what he gained by postponing the actual notary coming by and sign the documents signing but he he did


J
Jeremy
3/17/2019
Rocket Mortgage review
I would rate Rocket Mortgage slightly above average due to the ease of making payments and getting through the loan process. However, they are inferior to Quicken Loans (who they bought out), which had been providing me with analysis on my home loan. Quicken previously allowed me to see how long until I would pay my loan off and how much interest I had saved by making additional principal payments. After they became Rocket Mortgage the website gives you no insight into payments and savings, and to get an analysis of when the loan will be paid off they now charge a fee of $25 (even though a computer could do the math for you). Thanks a lot Rocket Mortgage..