10 Customer Reviews - see all comments
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Quicken Loans is a Detroit-based company founded in 1985 with the aim of providing mortgage programs such as purchase and refinance loans. The company offers convenient services online and via their mobile application as well as step-by-step assistance from experienced mortgage bankers. They have a 5-star TrustPilot rating, and an A+ score with the BBB.
Latest Quicken Loans Reviews
While they are very nice people to talk to, their rates are way higher than everyone else's. If you read their claims and compare it to other's, you will see that they do not claim to have low rates nor anything of this sort. They are practically "advance paycheck" kind of place that will give you money very fast, but at an absurd rate (50% higher interest rate than all other lenders)
I'm a first time borrower at Quicken Loans. I read 100's of comments about Quicken Loans here and elsewhere on the internet and was totally blow away by them. So this may be lengthy and I apologize ahead. No one can run your credit without your SS # that's the first thing. When you give them your SS# you are in essence saying it's ok to run your credit. This is a no brainer. It's also a hard hit. When they say you qualify for a loan that's not saying you have been approved. They can't know if your approved until all your paper work is in and been verified 100%. Sometimes they even verify it twice. They have this right as they are giving you thousands upon thousands of dollars to... Read More
They lie and lead you on and come up with excuses and excuses 1 week before closing and they fucking us around
NO NO NO NO!! Don't fall for their tactics. The originator makes everything sound hunky dory and magical unicorns! But then after you've paid $500 and provided them with documentation after documentation, it stops. Even showing $150,000 income and a 700 credit score! We told them we would file a new tax return, they said that might help. We tried calling back and the originator was TOO BUSY (his exact words) to speak to us. Don't waste your time!
Once inquired about a loan, was told to send them $500 and they will look into it and send me a refund of the monies they don't use for their efforts. Ya sure ! Somehow they'd eat up the $500 and say send us more. This is how they make their money !
I am a first-time buyer and Quicken Loans helped me through the entire process. Very happy with Denise Brown, my banker, and the rest of the team. I was pretty nervous, but they made me feel I could do it. Now I am the happy owner of a little house! Thank you, Quicken Loans!
Quicken saved us a lot of money on our mortgage payment. Loved our banker that we worked with. He was very helpful in our home buying process. Did not care much for our loan specialist. He did not seem to care about answering questions we had about the mortgage process. Overall we are pleased because of the money we saved. Thanks Quicken!
Nothing fast at all about the process with Quicken, also they inquired about very personal matters, like the status of my marriage (which is mortgage discrimination according to the Federal Trade Commission) and required more documents than needed to process a loan. Stated I was approved at one point, then rescinded that and requested more and more info. Still waiting and VERY unhappy with this lender. If I didn't have to close within the next two weeks or be homeless because I'm selling my current home and close on it, I would go with another company, even though this was supposed to have already closed! Would NEVER recommend them at all.
We were SOOOOOO pleased! A class-act corporation. Thanks for everything.
Thieves, stealing personal info so they can sell it.