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New American Funding Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
349 Customer Comments & Reviews - see all comments
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The bank offers competitive rates for conventional loans as well as refinance options.

Some of the many loans options available through this lender include fixed-rate, VA, FHA, ARM, and home improvement loans, HARP loans, home equity loans and interest-only home loans.

The company serves most states with only two exceptions: New York and Hawaii.

 
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How is New American Funding rated?

Breakdown

5.0/5
Lender Types
5.0/5
Available Mortgage Types
4.5/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.7 / 5 (Excellent)

With a broad selection of mortgage products and a comprehensive library of educational resources for consumers, New American Funding is a great option for borrowers in any phase of the home purchase process.

As a smaller regional lender, the company also offers in-house loan servicing, competitive rates, and flexible terms.

Getting pre-approved with New American Funding is a straightforward process.

Customers can complete their loan application online or request a call from an agent at their convenience.

Once they have completed their loan application, prospective borrowers can track the status of their loan, make payments, and adjust payment options through the company’s convenient online portal.

This lender is an excellent choice for freelancers and self-employed borrowers, as the company’s manual underwriting takes into account alternative credit histories to determine creditworthiness.

It also offers government-backed VA. FHA, and USDA loans with more lenient credit and down payment requirements.

Another benefit to working with New American Funding is the company’s excellent reputation for customer service.

This is evidenced by thousands of positive online customer reviews and an A+ rating from the Better Business Bureau.

Complaints against the company are also minimal when compared to high number of loans it originates as one of the top 30 lenders in the United States.

New American Funding Loan Specifics

Available Mortgage Types - 5 / 5

New American Funding offers a broad range of mortgage solutions for consumers interested in purchasing a new home or refinancing their current one.

First-time buyers may be interested in the company's fixed- and adjustable-rate offerings, as well as the government-insured VA and FHA loans, which are great, low-down payment solutions for members of the military and people with less-than-perfect credit histories who need assistance qualifying.


The company’s website has a section with information on mortgage rates and loan terms, boiling down the different options available to three types of loans: 30-year fixed-rate mortgages, 15-year fixed-rate mortgages, and 5/1 adjustable-rate mortgages.

However, New American Funding’s suite of loan products appears to be comprehensive, offering options for all types of borrowers, particularly first-time homebuyers with limited credit history or insufficient down payment amounts.

This lender doesn’t offer home equity loans or lines of credit.

Neither does it set a minimum loan amount, and maximum loan amounts vary by program.

Applicants can receive pre-approval from New American Funding by requesting a quote on the company’s website.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 30 Year
  • 5/5 ARM
  • 5/1 ARM
  • 7/1 ARM
  • 10/1 ARM
  • 15/15 ARM
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • Interest-only

New American Funding Customer Experience

Customer Experience - 4.5 / 5

To get a quote from New American Funding, applicants must fill out a short form with general information about themselves and the home intended for purchase.

They will receive a call from a customer service representative shortly thereafter with more information about their loan options.

Although not as exact as other mortgage calculators on the web, New American Funding's website also provides free mortgage calculators and a large database of blog posts and instructional videos on mortgage-related topics.

Online Features

Online Application
No
Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Videos
SSN Required for Quote
No

New American Funding Qualification Requirements

Qualification Requirements - 4.8 / 5

Mortgage requirements vary depending on the type of mortgage the applicant is interested in obtaining.

Fixed-rate mortgages, for example, have basic requirements such as proof of income, homeowners insurance, and documentation on other assets.

A good debt-to-income ratio is also needed, though the c0mpany doesn’t specify the maximum DTI ratio for any of their loan products.

New American Funding also extends alternative loan products other lenders fail to offer, such as their Non-QM loan, which allows borrowers to qualify using alternative methods of income verification.

This type of product could be of particular interest to self-employed borrowers and freelancers.

Finally, in broad strokes, the minimum FICO score set by New American funding will depend on the loan program the prospective borrower selects.

Generally speaking, most lenders require a minimum credit score of 620 for conventional loan products, while FHA loans typically require a minimum score of 640.

New American Funding Lender Reputation

Reputation & Transparency - 5 / 5

New American Funding has been accredited by the Better Business Bureau since 2004 and holds an A+ rating with the organization.

Despite its excellent grade rating, the company has received only two out of five stars in the customer reviews section.

On the other hand, the number of reviews and complaints filed against this lender are minimal when compared to its size and the number of loans it originates.

The single regulatory action found in the Nationwide Mortgage Licensing System (NMLS) database against New American Funding is related to the company originating loans without a license in Washington.

Looking at the bigger picture, New American Funding sets itself apart from the competition by offering a truly in-house loan process from start to finish.

The company handles everything from origination to funding, something that allows them to offer more competitive rates and flexible terms.

Given the company relatively small size when compared to other competitors, its position among the nation’s top 30 lenders, and it’s low complaint ratio across a number of consumer review websites like the BBB and regulatory agencies like the Consumer Financial Protection Bureau, New American Funding is an excellent lender for most borrowers, particularly new homeowners and freelancers.

If you want more info about great mortgage rates, read our review of the top 8 companies of 2019.

Key Facts

Lender Type
Direct Lender
Year Founded
2003
BBB Rating
A+
BBB Positive Reviews
61
BBB Negative Reviews
17
Trustpilot Rating
4.0 out of 5
Collection Date
2018-04-05

Complaints & Regulatory Actions

Nationwide Mortgage Licensing System ID
6606
The Nationwide Mortgage Regulatory Actions
1
Consumer Financial Protection Bureau Complaints
0

Company Profile

Full Name
New American Funding Mortgage Rates
Company Website
https://www.newamericanfunding.com/
Headquarters
14511 Myford Road, Suite 100, Tustin, CA, 92780

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349 Customer Comments & Reviews

Loading Reviews ...
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Nico
1/19/2019
Juan was an absolute pleasure to do business with he made sure that any and all questions that I had were answered understood the severity and time restraints that we were under to get approved for home. if there was one thing that I could say most impressed me about him was the fact that at the beginning of the process he understood my sense of urgency and reassured me that he would not be wasting my time nor his time when it came to this process, that if he got me pre-approved then we were going to get a loan and he would stop at nothing to make sure that that happened.

Jeff S
1/18/2019
I highly recommend Pouyan Narani and New American Funding for any home loan, HLAC or refinance of existing mortgage. Pouyan's communication and support is best in class.

Rebecca T
1/18/2019
They have been great to work with and very Knowledgeable! The clients love them and they are all so friendly.

K
kriss
1/18/2019
Such a great experience! Rafe always made himself available and did an amazing job with explaining details as often as we needed him to!

Tyler B
1/18/2019
New American Funding was great to work with. My loan officer John Pennington solved a caivrs problem that I had. The other guys declined me while New American kept sailing along. They have a very experienced team that you will be glad that you chose New American.

H
Holly H
1/18/2019
Kristen was very responsive and quick to finalize the loan for my buyers.

Stephanie W
1/17/2019
Allison Kim is absolutely fantastic!!! She works at the speed of light with frequent updates and makes herself available for any questions that may arise during the entire process. I will only recommend NAF to my friends and family because of the quality people they have representing them. Thank you so much Allison Kim and the entire NAF team for allowing me to become a lifetime customer.

P
Patsy W
1/17/2019
In all of my search, I got the best interest rates from NAF!

Nikki R
1/17/2019
Amazing experience - great communication - unmatched expertise and knowledge. Will recommend to all my family and friends!

mandy
1/17/2019
I have loved working with Maria Jondahl and her team and will look forward to working with them again in the future! Maria cares about her clients and goes above and beyond to make sure the transaction goes smoothly and closes ON TIME! Thanks for all you do, Maria & Team!

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