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Veterans United Mortgage Rates Review

1,067 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1067 Customer Comments & Reviews

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TBonn
3/19/2019
I went into the home buying process unsure about my ability to become a home owner. After speaking to my loan officer for the first time, I was motivated and eager to begin the process. In the past, I heard many horror stories about the home buying process and the stress that it causes. I will attest from the highest mountain top that Veterans United is very professional, patient and prepared to train and educate first time home buyers in the process as well as after closing. Thank you Veterans United.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you, thank you, thank you (that's the echo of us yelling our appreciation for your review from our own mountaintop)! It's so important to us to not only help clients get into their dream home, but to help our clients become experts themselves. Congratulations on your first home purchase, TBonn!

P
Prince
3/19/2019
If you are uncertain about your home buying potential I strongly recommend contacting Veterans United. They not only helped me overcome unforeseen obstacles, they immediately helped me identify and execute achievable solutions. Clearly took the fear out of home buying!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Home buying SHOULD be exciting, not scary! It's great to hear your team made the path to homeownership a little easier by helping you overcome some of those obstacles. Thank you for your review and recommendation, and most importantly, congratulations on your new home!

J
Jeff L
3/18/2019
This is our first home purchase and we were very happy that we had a loan specialist take that into consideration while helping us with everything we needed and answering all of our questions. I would recommend Veterans United Home Loans to anyone and will most definitely use Veterans United in the future.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your wonderful review, Jeff! I'm happy YOU'RE happy with your loan process. Congratulations on your new (and first!) home purchase, and we look forward to the possibility of working with you again someday!

T
Thadeus B
3/18/2019
Bo Clapp(Loan Officer) and his team were nothing short of amazing. Thank you for keeping me and my family posted throughout this entire process and answering all the questions I shot your way. You went above and beyond and I’m not just throwing that out there for survey purposes. PAT FULLER (Realtor) if you are hesitant like we were or first time Buyers like we were these two gentleman are who you want to go with. PAT FULLER went above and beyond on numerous occasions and his team over at SDPROPERTYBROTHERS are simply amazing. True professionals in all aspects and the biggest thing I liked was he kept it real. Expectations through a lot of ideas that we didn’t even think about. H...Read More


Gunny A
3/17/2019
United Veterans and Clay Rose were absolutely outstanding, I would recommend them to any Veteran or Active Duty Brother or Sister looking to purchase a new home!


Keil M
3/16/2019
I’m a single guy that had no idea of what I was getting myself into, and it’s a good thing I chose Vetarns United VA Loans because it was a breeze


Rochelle G
3/16/2019
We enjoyed working with Verterans United VA Loans. They made our home buying easy and enjoyable.


Matthew Z
3/14/2019
While buying a home is stressful and you feel yourself being pulled in a thousand directions and vulnerable. Veterans United is the anchor and your battle buddy fighting your battles. If you want loan company that will watch your six pick Veterans United.


A
Alonzo B
3/13/2019
I had finally decided to try and purchase my first home and I contacted a VU rep. He took all my information and told me he was going to do a preaproval on me and it will take 3-5 days and I'll receive it. Well;4 weeks passed and I hadn't heard from the rep; therefore I called him and he told me that he had forgotten about me, said he had gotten busy and I feel through the cracks! I don't know if I want to do this anymore!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Alonzo, I am so sorry to hear that this was your experience. This is not a typical Veterans United Home Loans experience, and I want to stress that each client is important to us! I shared your feedback with your loan officer, and if you would like to speak with a manager here at Veterans United to share more information about what happened, please call 1-800-212-5200 or email ClientAdvocate@veteransunited.com.

M
Michael M
3/13/2019
I would highly recommend Veterans United for your next home buying experience. They are truly VA home loan experts and made the home buying process a breeze. I received excellent customer service from every single person I talked to. Thank you Mike Mange, Mike Cecero, Adam Carr and libby Enriquez, for being such professionals and having an awesome work ethic which led to us closing in under 30 days and stress free. You guys are great. Thank you for everything.



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