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Veterans United Mortgage Rates Review

1,067 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1067 Customer Comments & Reviews

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Carlos M
4/8/2019
I can’t say enough about veterans United they made the whole process smoother and easier they give me a form through the whole process and we close on time thank you Veterans United home loans I would highly recommend to all my friends and family

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I can't say enough about how thrilled I am to read your review, Carlos. A smooth, easy process is our goal, and I'm glad you and your team reached it together! Thank you for the review, and congratulations on your new home!

S
Samuel V
4/8/2019
It was a completely great experience having enthusiastic personnel with lots of knowledge. We were able to close early and use their insight.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
When we get to read awesome reviews like yours, how could we not be enthusiastic? Thank you so much for the kind words, Samuel, and congratulations for an early closing!

Lyle D
4/8/2019
Veterans United will work hard to make your home buying experience a great one. Taylor and Natalie exceeded our expectations in every way - quick processing, friendly, and we received a very good interest rate!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the kind words! I'm so happy to read how hard Taylor and Natalie worked to make your home buying process a smooth one, and even happier to see they exceeded your expectations. Congratulations on your new home, Lyle!

J
Joseph P
4/8/2019
The team of Devon Casady and Elaine Gibbs were excellent. The staff showed compassion and listened to our needs while still being professional. We love our new home and with out your help our dream may not have come true. Thank you for all your help and support.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'll be sure to share with Devon and Elaine that their compassionate care and support made such a difference --I know they'll appreciate your kind words. I'm glad you love your new home, and my biggest CONGRATULATIONS to you for achieving your dream of homeownership!

Vanessa S
4/8/2019
Easy process. Awesome helpful staff. We love our new home! Do this!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Yes, yes, yes! It makes me so happy to read reviews like yours, Vanessa! I hope you love your new home for many years to come. Congratulations!

R
Ryan B
4/8/2019
I had done some shopping around for mortgages and ultimately choose Veterans United because of the friendliness, speed of service, and good rates. It was one of the best choices I made during the buying process. As a first time buyer I had minimal knowledge about the home buying process and was dreading it. My Veterans United loan officer and their suggested realtor made buying my first home an approachable and pleasant experience. Thanks VU!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I know that sometimes, buying a home for the first time can seem like a daunting task (it can be hard to even know where to start!). It makes my day to know your team made your first home buying process approachable and pleasant--the way it should be! Thank you for sharing your experience, and enjoy your new home!

J
James
4/8/2019
Veterans United home loans was absolutely amazing. The patients they had with us and the great attitude they had with us this whole process was just unbelievable. The Tyler Billington team were truly the best. The website made submitting paperwork and different documents super easy. Thank you for helping us get into our first home.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
"Absolutely amazing" are words that absolutely make my day, James. I'm glad that everything-- from your team (and their great attitude), to the user-friendly website, to the ease of submitting documents online--was so smooth and easy! Thank you for your review, and congratulations for becoming first-time homeowners. That's such a huge milestone!

J
Jason
4/5/2019
Veterans United is a great company and worked with us from day one all the way through making the whole process of buying a home so easy. The website worked great and was easy to use and our personal worker Michael and his assistant Hanna were both amazing and went above and beyond throughout everything. Amazing place and should be highly considered for your next home buying experience.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Hi Jason! A million "thanks!" for sharing your experience with us and others. It means so much to read that Michael and Hannah went above and beyond expectations, and that the website helped make the home buying process easier. Congratulations on your new home!

Stephanie M
4/4/2019
They were fast and always provided insight on the process. This is my first home and they made the home-buying process easy.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for the 5 stars! I'm so glad your first home buying process was such an easy one, Stephanie. Congratulations on the new home!

Amelia B
4/4/2019
the Company themselves were also great. Thanks for hiring Kyle Gardner. Thanks for everything

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank YOU for the absolutely wonderful review, Amelia!


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