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Veterans United Mortgage Rates Review

1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1021 Customer Comments & Reviews

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J
John
3/31/2019
From my initial phone call to Veterans United, all the way through closing, these folks did an outstanding job of getting me pre-approved, through the whole process, then rather effortlessly through closing on my new home. I highly recommend them to any vets who are out there shopping for a home.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
John, I'm so thrilled you had a great home buying process from beginning to end and appreciate the kind words! Congratulations on your new home.

J
James
3/30/2019
The staff at Veterans United Home Loans is very hard working and dedicated to assisting customers utilize their VA home loan

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the wonderful 5-star review, James!

Alaina D
3/30/2019
The whole process of buying our first home has been incredibly smooth with Veterans United. Jaimie Geiger, Jason Lacey, and our realtor, Karen Dennis, worked diligently to ensure the process went quickly, and each member of the team were very good about explaining each part of the process to us since we had never purchased a home before. We remained in contact with them all throughout, and we were updated every step of the way. I would 100% recommend Veterans United every time.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I so appreciate your giving your team a shout out for a job well done, Alaina. I'll be sure to share your kind words with them. Thank you very much for the review, and enjoy your new home!

V
Vernonyoungjr
3/30/2019
Jenna was extremely polite and professional. This was my first time buying a home and she made me feel comfortable with every step of the process. If you’re like me with little experience in home purchasing, but want to make a dream come true for your family, I would look no further. Thanks again Jenna and the Veterans United team!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Buying a home for the first time can raise a lot of questions--I'm thrilled Jenna helped you navigate them and feel comfortable with every step of the process. Congratulations on fulfilling your dream of homeownership, and thanks for the review!

S
Sharon S
3/26/2019
The Team at Veterans United has demonstrated excellence. The team were not only professional in meeting our needs they continued beyond expectation in walking us through the process of our application from the beginning to completion.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for sharing this with us, Sharon! So glad you experienced excellence from the beginning of the process to the end. It makes my day to read reviews like yours!

Tabatha F
3/26/2019
I had an amazing experience with Veteran United. Tim and his team were always available to answer any of my questions. I also was connected to an incredible realtor, Carla Smith. Carla walked me through every step of the search and builting process of my home. Everyone on my team during my home buying experience, I am giving them a big thank you for helping me in becoming a home owner. I recommend Veterans United to any Veteran looking to purchase a home

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Yay! I'm thrilled you had such a great experience working with Tim and the team (and your Realtor, Carla!). I'd like to return your big thank you for the incredible review. Congratulations on becoming a home owner, Tabatha!

G
Gabriela
3/25/2019
My experience with Veterans United was amazing thanks to my loan specialist Joel Grisamore, Transaction Coordinator Amelia Keller, Real Estate Agent Nathan King, and the rest of their Team. They always kept it professional, were always available for any questions and most importantly were always committed to giving me the best possible options and service. They always kept me updated through the process of purchasing my first home as well as always checked up on me to ensure I was doing good. As a new buyer I think its very important to be informed of all options available and they did an amazing job. If I were to buy another home in the future I will definitely request the same team. If ...Read More

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Gabriela, just wow. Your review is incredible--I don't even know where to start! Thank you so much for all your kind comments about your team. It's wonderful to hear that it was apparent how much they care about their clients. I will definitely accept that 20/20 on their behalf, and will be sure to share your lovely feedback with them! Congratulations for your first home purchase!

Robert B
3/25/2019
very sat. provided all info. that i needed would rec. co. to any vet.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your review and recommendation, Robert!

Michael F
3/25/2019
Veterans United was a breath of fresh air. Honest and Quick to clarify. Communication was superb. Michael Ellis and team were fast and professional. I followed the "To Do List" as a veteran would step by step and quickly did what they asked and from offer to close was less than 45 days. OUTSTANDING service and really hassle free. Thank-You Veterans United for truly helping This Vet. Michael Finch US NAVY retired

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you very much for your outstanding review, Michael! I'm thrilled you had a great experience working with Michael and the team, and I know they'll be equally as thrilled when I share your comments with them. Enjoy your new home!

Rebecca J
3/23/2019
You all did everything we were suppose to do and our realtors were Fabulous also! It was the sellers who had a few glitches thinking they could do some things on their own but did not work out so consequently slowed us down to close but Veterans United came thru and and we got closed and and are thankful for that! My husband served 9 yrs in the Army and was very Happy t o have a GI benefit to use the Second time around. We had our first VA home loan for 31 years (30 and one free yr paid off).

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm sorry to hear that your closing was delayed for a bit, but I am so glad your team came through and got it done for you! Thank you for the review and for entrusting Veterans United Home Loans with your (second) VA home loan process!


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