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Veterans United Mortgage Rates Review

1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1021 Customer Comments & Reviews

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C
Christopher
4/10/2019
Veterans United stood by their word and made the process very easy. I recommend them highly...

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your recommendation and trust in us, Christopher! That means so much to us here at Veterans United.

Rob N
4/9/2019
Veterans United made the home buying process enjoyable and easy. This will be the only company I use from now on.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I am thrilled your team made the process easy and even enjoyable! Thank you for your review and trust in us, and congratulations on your new home!

Nicholas U
4/9/2019
used Mitch and Aaron to purchase my home and refinance, both times were a great experience! super helpful and professional. I would recommend this VU team to anyone looking to purchase a new home of their dreams or to refinance their current home. Thank You!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for that shower of compliments for Mitch and Aaron! I know they appreciate the kind words and recommendation. I hope you love your home for years to come, and I am so glad the refinance went through smoothly!

J
Jewell M
4/9/2019
I considered other mortgage companies and did plenty of research and read many reviews. We decided to go with Veterans United because they specialize specifically in loans for Veterans. Many companies who offer home loans to veterans may not be fully knowledgeable and familiar with all the paperwork, etc. I didn't want to waste time. Also, the low rate and no down payment was a selling point for us.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I love hearing how much research and shopping around you did, Jewell! That's such a great way for veterans and service members to find their best deal and a lender who is a great fit for them. I'm happy we were both of those for you, and I so appreciate your wonderful review! Thank you, and congratulations on your new home!

Carlos M
4/8/2019
I can’t say enough about veterans United they made the whole process smoother and easier they give me a form through the whole process and we close on time thank you Veterans United home loans I would highly recommend to all my friends and family

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I can't say enough about how thrilled I am to read your review, Carlos. A smooth, easy process is our goal, and I'm glad you and your team reached it together! Thank you for the review, and congratulations on your new home!

S
Samuel V
4/8/2019
It was a completely great experience having enthusiastic personnel with lots of knowledge. We were able to close early and use their insight.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
When we get to read awesome reviews like yours, how could we not be enthusiastic? Thank you so much for the kind words, Samuel, and congratulations for an early closing!

Lyle D
4/8/2019
Veterans United will work hard to make your home buying experience a great one. Taylor and Natalie exceeded our expectations in every way - quick processing, friendly, and we received a very good interest rate!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the kind words! I'm so happy to read how hard Taylor and Natalie worked to make your home buying process a smooth one, and even happier to see they exceeded your expectations. Congratulations on your new home, Lyle!

J
Joseph P
4/8/2019
The team of Devon Casady and Elaine Gibbs were excellent. The staff showed compassion and listened to our needs while still being professional. We love our new home and with out your help our dream may not have come true. Thank you for all your help and support.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'll be sure to share with Devon and Elaine that their compassionate care and support made such a difference --I know they'll appreciate your kind words. I'm glad you love your new home, and my biggest CONGRATULATIONS to you for achieving your dream of homeownership!

Vanessa S
4/8/2019
Easy process. Awesome helpful staff. We love our new home! Do this!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Yes, yes, yes! It makes me so happy to read reviews like yours, Vanessa! I hope you love your new home for many years to come. Congratulations!

R
Ryan B
4/8/2019
I had done some shopping around for mortgages and ultimately choose Veterans United because of the friendliness, speed of service, and good rates. It was one of the best choices I made during the buying process. As a first time buyer I had minimal knowledge about the home buying process and was dreading it. My Veterans United loan officer and their suggested realtor made buying my first home an approachable and pleasant experience. Thanks VU!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I know that sometimes, buying a home for the first time can seem like a daunting task (it can be hard to even know where to start!). It makes my day to know your team made your first home buying process approachable and pleasant--the way it should be! Thank you for sharing your experience, and enjoy your new home!


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