Veterans United Mortgage Rates Review

Item: Veterans United Mortgage Rates
Author: ConsumersAdvocate

1,067 Customer Comments & Reviews - see all comments

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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

VIEW RATES

1067 Customer Comments & Reviews

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Chris E

7/11/2019

Rett & Caytlyn were phenomenal in the entire process! Our home buying experience started out as a pre qualification check just to see if we were ready to build our dream home. Rett helped us navigate the entire process and made such a large purchase effortless. We worked with our team for almost six months to get this home built and we couldn't be happier. If we ever purchase another home we will 100% use Veterans United (Rett & Caytlyn) to purchase. I can't say enough good about this team, the overall process, and how happy we are to finally be in our new build. Thank you!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Reviews like yours seriously make my day, Chris. I shared your feedback with Rett and Caytlyn, and I gotta say, what a fantastic way for them to start the week! Thanks so much for the amazing feedback, and congratulations on your new build!

Robert D

7/10/2019

My experience with Veterans United was outstanding. Everyone involved with the process from the loan team to the real estate agent made our home buying experience a phenomenal one. They were able to overcome any obstacles in the loan process with ease and always made me feel that they were on my side. As a veteran it is good to know that you have someone with you willing to fight side by side every step of the way. Veterans United helped to make our family's dream come true with our new beautiful home.

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

Oh Robert, thank you so much for sharing this, it's exactly what we want to hear!! We know that our military community has sacrificed so much to earn this benefit and it is truly our honor to be able to walk this home buying journey with you. Thank you for allowing us the opportunity to serve YOU and get you in the home of your dreams!! We couldn't be more thrilled for you and your family to be a part of our VUHL family. We are wishing you all the best and are always here if you need us! CONGRATULATIONS!! Claire S., Client Advocate

Cleo l

7/4/2019

I have had the best service from start to finish. Everyone from Veterans United Home have been attentive, thorough in what had to be done to reach my goal of buying a new home. Chris has been perfect throughout my process. If I had any questions, he would answer me right away or get back to me quickly. He was very kind and thoughtful throughout, always making sure I was on track and getting what I needed step by step. My realtor that Veterans United provided me was great too. Sue showed me all the places I wanted to see, even on late nights and weekends. She knew what I was looking for and got me into those homes. I was under contract before I knew it. Everyone was great!!...Read More

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Yay, it made me so happy to read your review, Cleo! It sounds like Chris and the team were really there for you throughout your home buying process (which is how it should be!). Thanks so much for sharing this with us, and congratulations on reaching your goal of buying a new home!

james.j.lenkiewicz

7/3/2019

Veterans United helped make quick and easy work of my very first home purchase. They were response, answered my questions about anything and everything as it pertained to my loan. If they had the ability to help make things easier on me, they would take care of certain tasks for me if they could. Would 10/10 recommend

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thanks so much for your review and recommendation, James! It's awesome to know that your loan team was there for you any time you had questions or concerns. Congratulations on your new home!

Dan S

7/3/2019

From start to finish Veterans United let me know what to expect with each step and what the next steps remaining were. It’s a discouraging experience and at times stressful but Brian Flanigan and his team helped us get through it. Now we have our home in Marshall Wisconsin and its a great feeling.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Setting the proper expectations for each step of the process goes a long way in helping our clients feel more comfortable with it! I'm glad to hear Brian and the team did just that (although I know there was some stress for you at times). Enjoy your new home! -Jillian J., Client Advocate

Peoples H

6/25/2019

Veterans United takes the stress out of the home buying process. There was no question left unanswered and the team tasked with my loan file worked diligently to ensure I fully understood everything that was happening throughout the entire process

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

Buying a home is a big deal, so I am thrilled to hear that your team took the stress and questions out of this purchase for you! Thanks for the wonderful feedback, and congratulations on your new home!

washingtonj7908

6/24/2019

We had an awesome experience with Veterans United starting with the loan officers Johnna and Jennifer. They assisted with great customer sevice. My real estate John Buchannon and his wife were absolutely amazing. Everything went quickly and our move was a seamless process. Thank you all for a job well done!!!

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

It's wonderful to hear that everything, from your loan team, to your real estate agent, to the loan process itself, went so smoothly! Thanks so much for sharing your experience with us, and congratulations on your new home!

David

6/19/2019

Adam Crutchfield and Nicole Clarkson are simply amazing and a pleasure to work with (2nd home purchase with Adam). This one was a bit tricky - Originally started the process with another lender. Switched to Veterans United because there is no substitute for good customer service, and that is something I have always experienced with VU (although the better rate and cheaper closing costs came in a close 2nd). Switching to Veterans United midway through our home purchase was nerve-wracking, if I were to undersell it. We needed to close within two weeks (closing date was already set). Adam, Nicole, and the entire team at Veterans United got us to the closing table on schedule. Impossible ...Read More

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

"Simply amazing" are words I love to hear! I have no doubt that switching lenders midway through your loan process caused some anxiety for you, and I am thrilled that Adam, Nicole, and the team finished it out smoothly! Thank you for the wonderful comments for your team, and congratulations on your new home!

Bill

6/19/2019

Working with Veterans United was a pleasure throughout. Everything flowed well except the five days, or so, the underwriter had the file. That five days was brutal with ridiculous requirements and questions, My account managers worked hard to minimize the inconvenience. Carl and Jason did an exceptional job. They make you feel like you're their only client.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

I'm glad to hear that you had a great experience working with your loan team, but sorry that there were a few days along the way that caused some stress. Thank you so much for sharing your experience with us, and congratulations on your new home!

David D

6/19/2019

The team members I worked with from Veterans United were amazing. Outstanding customer service. They made the home buying experience a smooth process and little to no worries on my end. They clearly communicated all updates during the home buying process which lead to a quick and smooth closing. I finally got the dream home I so long sought after.

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

Clear communication and teamwork are what make the dream work! I'm so happy to hear you had a great experience working with your loan team. Thanks for the review, and congratulations on your new home!