Veterans United Mortgage Rates Review

Item: Veterans United Mortgage Rates
Author: ConsumersAdvocate

1,021 Customer Comments & Reviews - see all comments

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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

VIEW RATES

1021 Customer Comments & Reviews

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lawsmommy11

6/14/2019

Our team at Veterans United got us in our new home quickly. Helped us find the perfect realtor and was there every step of the way! Went above and beyond what we had expected when we started our home buying journey!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Yes! I love hearing that your team went above and beyond your expectations to get you into your new home ASAP. Thanks so much for the wonderful review, and enjoy your new place! -Jillian J., Client Advocate

Ronald L

6/13/2019

The Team at Veterans United couldnt have went out of their way anymore than they did to help get my house loan. The realtor they set me up with was the friendliest and so helpful. I can not thank them enough for finding me a beautiful home.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Hey Ronald! Thanks so much for the wonderful review. I'm glad that you had a great experience both with your loan team and your realtor team! Congratulations on your new home! -Jillian J., Client Advocate

Amanda R

6/10/2019

I called to let them know we were having financial problems. They asked me to schedule payment for the end of the month, which I did . I told them, if I can make the payment sooner that I would, and I did. They did not tell me that this would not cancel the payment scheduled, and they took out a double payment and refused to return. Knowing we have a financial situation, this shows that they have zero empathy!

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

Hi Amanda, I am so sorry for any inconvenience this must have caused, not to mention stress both emotionally and financially. I had reached out to our servicing department and know that one of my agents Dave has reached out via phone and email. I am hopeful we have provided a positive solution in moving towards a resolution. For any further assistance, please call or email my servicing team at 1-855-217-0772 or CA.Servicing@vu.com to get in touch with any additional feedback or concerns. -Claire S., Client Advocate

Thomas S

6/8/2019

They took this first time buyer from the valley to the highest peak. They explained each step to help this sometimes confused buyer.

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

Oh Thomas, this is wonderful! I am thrilled we were able to walk plateau to peak with you. “Somewhere between the bottom of the climb and the summit is the answer to the mystery why we climb.” -Greg Child I hope this adventure provided the answers you needed and can reflect on them in your OWN home!! Thank you for choosing us to help guide you on this journey! CONGRATULATIONS on your loan summit :) CONGRATS! Claire S., Client Advocate

Emanuel

6/8/2019

Veterans United did an amazing job. Second time around using them and they did just as great as the first time. Thank you Joe Peterson, Zach Brown, and Markita Rosenberg. Y’all did an incredible job.

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

Hi Emanuel, They always say, second is the best... you know what to expect from all parties and navigating all the ins and outs of the loan comes far more naturally in round 2!! Thank you for choosing us time and time again, that is SO meaningful to us! Wishing you all the best, congratulations! Claire S., Client Advocate

Donna H

6/7/2019

our experience was wonderful , i would highly recommend our loan officer was Heidi Bailey-Houston and Bryan Kay,, so very helpful..quick and efficient

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

Hi Donna, Thank you for sharing your experience! Heidi and Bryan truly live our values and it shows!! A recommendation from one of our VUHL families is just the cherry on top of all this goodness!! CONGRATS to you!! Claire S., Client Advocate

Donna H

6/7/2019

our experience was wonderful , i would highly recommend our loan officer was Heidi Bailey-Houston and Bryan Kay,, so very helpful..quick and efficient

Linda M

6/7/2019

Veterans Untied is the best company to have when buying a home. I highly recommend VUHL to anyone who needs help. Thanks to Krystal Palmer and Chrissy Fitzgerald for making it so easy . The two of you are awesome along with VUHL. Thanks again Linda M.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Linda, thank you so much. If it makes MY day to read your kind comments about Krystal and Chrissy, I can only imagine how thrilled THEY will be when I share your review with them! Congratulations on your new home!

Della D

6/6/2019

Vetrrans United you are the best would recomend you to anyone wanting to buy a home. Our experience was awesome. Tyler Billington you were there to anwser any questions we had. Thank you . And potential home buyers Veterans United is the way to go.

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

Hi Della, Thank you so much for Tyler's shout out, the all star review and recommendation. Tyler and the rest of the VUHL crew are so thrilled for you and pumped that your experience lived up to this 5 star rating!! We are wishing you all the best on your new journey! CONGRATS!! -Claire S., Client Advocate

Ebbony J

6/5/2019

The Veteran's United team was wonderful to work with. They were reliable, efficient, and extremely helpful! Would highly recommend to potential homebuyers!

Claire.smith@veteransunited.com

Official Response

Client Advocate of Veterans United VA Loans

Hey Ebbony! With a description like reliable, efficient, and extremely helpful, we have our own big shoes to fill, and happy to do it time and time again! Thank you for taking the time to write this and we are so excited for you, thank you for the recommendation too!! CONGRATULATIONS! Claire S., Client Advocate