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Veterans United Mortgage Rates Review

1,067 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1067 Customer Comments & Reviews

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mdroberts48
5/5/2020
What a wonderful experience. We have bought and sold houses in the past. This was our 2nd time to build a new home. I would highly recommend Veteran United . The staff was quick , answered emails and calls quickly. What a pleasure to work with. Highly recommend this company. Mike and Lisa Roberts 5/4/2020

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Hooray for a wonderful building experience! Thank you for the outstanding review, and congratulations on your new home!

Dom A
5/3/2020
Garrett Holzum was brilliant as was Veterans United. But Garrett stood out as a loan officer so this review is going to be on him. He was patient and calm and professional even when at times i did not feel calm or patient myself - in fact, he is quite good at deescalating things when buying a home seems terrifying since he has so much knowledge and experience to help explain things. This was a first time purchase for me and he made it extremely easy and less daunting. He worked diligently and quickly even in the apex of the pandemic when all the paperwork was rolling through. So if anyone out there is scrolling through comments looking for names of loan officers who stand out, here let m...Read More

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
WOW this praise for Garrett is AMAZING! I am so, so glad he and the team made your first home purchase less daunting (and dare I say, even an easy one??). Thank you for this amazing review, congratulations, and stay healthy out there.

mbarrentine25
4/30/2020
Great team. Joe has been very professional and timely with everything I've asked of him on my first home loan and my refinance. I even saved almost a full percent when we decided it was a good idea to refinance. Thank you for always being there to help us joe.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for providing praise for Joe for a job well done, and congratulations on those savings with your refinance!

kjwedes4
4/29/2020
This is the greatest home loan process ever available to all vets. Highly recommend the virtual/digital process as it is highly secure, seamless, AND, no interruptions from your daily routines. Never leave the house to run down & sign important documents or have an agent schedule a time to come over for more signatures. That’s old school. Grab a cup of mojo, open up your VA emails from your quite space, answer questions or provide photo’s of documents from your smartphone or tablet, click send, done.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for the kind words! I'm so glad you had a great experience working with your team and that you found the digital processes to be convenient. Congratulations on your new home.

C
chris
4/28/2020
Veterans United provided a streamlined service, and was easy to work with throughout the entire process.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm thrilled to hear it, Chris! Thank you for the kind words!

Katie M
4/23/2020
I highly recommend Veterans united. From our experiences i can tell they genuinely care about the people they are helping. Thanks veterans united with helping us get our dream home

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your continued trust in Veterans United Home Loans, Katie! I so appreciate the kind words and recommendation, and most importantly, I am glad to know you have always felt taken care of when doing business with us! CONGRATULATIONS on getting your dream home!

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Robert W
4/19/2020
They are the best people in helping Veterans to achieving their homes.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the kind words, Robert!

D
Douglas G
4/18/2020
Excellent service with great people to help you along the way,excellent follow through

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much, Douglas! I'm am just thrilled you had a great customer service experience while working with your team. We appreciate your great feedback!

P
Paul D
4/11/2020
everyone worked hard to get this property financed for me as quickly as possible

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm glad to hear your team worked hard to get you into your new home ASAP! Thanks for the kind words, and congratulations on your new home!

A
Ashlee S
4/5/2020
As a first time homeowner, this was an eye-opening experience. I'm not sure that any other lender would have been able to make it as easy and effortless as Veterans United did for me. I am so thankful to my loan team and especially Heidi. She calmed my nerves for me so many times when I thought everything was going to go under. I would definitely recommend this service to other veteran friends of mine!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Hi Ashlee! First, I am just so pleased that your first home buying experience was so effortless (as it should be!). Second, thank you for the wonderful review and kind words you have for Heidi and the team. I know this process can be a little nerve-wracking, especially if you have not done it before, so it's good to hear that she helped ease your concerns! Congratulations on your first home purchase!


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