Veterans United Mortgage Rates Review

Item: Veterans United Mortgage Rates
Author: ConsumersAdvocate

1,067 Customer Comments & Reviews - see all comments

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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

VIEW RATES

1067 Customer Comments & Reviews

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Rox-Anne M

6/1/2020

The service exceptional giving all tools needed to have a smooth transition through the process of finalizing the loan. I would recommend your services as the number one service in getting VA loans.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Exceptional service and education about the process are so important to making this process go smoothly. Congratulations on your new home, and thank you very much for your recommendation, Rox-Anne.

bigmic2325

5/30/2020

The whole team was GREAT! Made everything easy! Made my home buying experience easy and stress free!!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

These are reviews I just LIVE for! I'm thrilled your team made this process a stress free one for you. Congratulations on your new home!

vrhart57

5/26/2020

Great job, everyone was courteous and very helpful. I couldn't believe I could own another home. Thx

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Woo-hoo! You better believe it!!! Thanks for the 5-star review--I'm thrilled you had a 5-star experience. Congratulations on your new home!

harold s

5/23/2020

great experience with the whole process, staff responded to questions quickly and clearly. i would recommend veterans united to others.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

The whole process just goes so much more smoothly for everyone when communication is clear and information is accessible. Thank you for your review and recommendation--it means more to us than you know!

makovsky.gene

5/23/2020

I want to give a shout out to my Veterans United Team Kyle Gardner, Justin Owens, Jaclyn Shaw, and of course our Realtors Jeff and Victoria Hudson of Lewis Realtors. Each individual helped us every step of the way and always looked out for our best interest.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thanks for giving your team a shout out for a job well done. As corny as it sounds, teamwork really does make the dream work!

kool57kat

5/21/2020

I had an amazing experience from start to finish with you guys, and made homebuying easy!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank you for saying so! It means so much to us to know our clients had a great customer service experience. Congratulations on your new home!

5/19/2020

Veterans United Home Loans is the best VA loan companies in the Nation. they just help me to purchase my second VA loan home. within 30 days, from pending to closure, they did it. they were educated me from ground zero to successful own my second home. if you don't ask questions you will never know the answer. Ask them questions, VU can make your dream come true and will help you reach your goals.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank you so much for the kind words! I'm thrilled you had an easy loan process. I am also glad you mentioned the education part of it--while we are dedicated to helping those who serve utilize their benefit, we also want to help our clients become VA loan experts as well! Congratulations on your new home!

Evan K

5/18/2020

If you aren't using VU..you need to be. I shopped around and they're rates were exactly what I expected but the service was unparalleled. Best company with genuine employees- Jaimie Rocks!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Oh wow, thank you so much for this outstanding feedback, Evan. I am so happy to hear you had an unparalleled customer service experience with a team that was so genuine with you. Congratulations on your new home!

Theresa L

5/9/2020

They are great and wonderful I am so thankful for them Thank you Veterans United! I got my dream home with your help ❤️

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Woo-hoo! I am so thankful for this review, thank you for the kind comments. Congratulations on getting your DREAM HOME!

hockeymom2848

5/9/2020

I would not recommend them. Although the people are friendly enough, they unfortunately only ended up politely keeping us on 'hold' for several months- only to be told, less than 24 hours before closing, that our loan wouldn't be going through due to a technicality. We are now scrambling to find a VA loan for a manufactured home before the seller gives up on us. We already have our house sold and our on the verge of being homeless due to the carelessness of several people at Veterans United, as friendly as they were. This is devastating and maddening. All I can say is no matter who you use, do your own research and advocate for yourself. I wish I could recommend Veterans United, but ...Read More

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

I do very much apologize for the delay you experienced earlier in the process, Marie, and understand you spoke with Chrystal on our Client Advocate team for resolution on that issue. I also am sorry for any frustration or stress you experienced thereafter, and share your disappointment regarding this situation. There are VA guidelines that we must adhere to that I understand you have gone over with Josh on our Client Advocate team, and when I spoke with him regarding your review he emphasized that he remains available to you at 1-800-212-5200 or ClientAdvocate@veteransunited.com if you have any questions or concerns about those guidelines.