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Veterans United Mortgage Rates Review

1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1021 Customer Comments & Reviews

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Zachary K
10/30/2019
Made the whole process quick and painless for a new home owner.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
That is just what we would want to hear Zachary!! CONGRATULATIONS! Claire S., Client Advocate

stlsound1
10/30/2019
Veterans United made the whole homebuying process extremely easy. Our loan specialist was always there to answer any questions we may have. Thank you so much for all your help sincerely James C.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm glad to hear it, James! Congratulations on your new home, and thanks a million for the wonderful review!

John C
10/27/2019
This was the smoothest transaction I have ever done, buying a new car is more hassle and difficult. Great communication and everyone answered their own phone when you call. Great company.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for this fabulous 5-star review, John, and congratulations on your new home!

H
Heather N
10/26/2019
After being a member with USAA for many years, we naturally thought to go with them for our first home buying experience. It turned out to be a very impersonal experience that felt like it would never end or lead to closing. We decided to switch to Veterans United mid-process, and we were so happy that we did. Their interface always kept us updated on our status and to-do’s. Our loan team was always extremely communicative. Our experience with Veterans United ran so smoothly that we were actually able to close a few days early!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Cheers to an early closing, Heather! Being an online lender, clear and timely communication is EXTRA important to making the process go smoothly, so I'm thrilled to hear that was your experience with your team. Thanks for the review, and congrats on your new home!

jroseau12
10/25/2019
My experience with Veterans United Home Loans was certainly a rewarding one, as I was able to witness how Chris Hill’s unmatched professionalism and genuine interest in servicing veterans were always consistent with his expectation of a positive outcome in relation to the loan application and/or lending process on behalf of such veterans. As one of those veterans, I was a benefactor of Chris’ superior knowledge of every aspect of the loan process, endless patience, understanding, respect, kindness, and compassion. It is obvious that I would feel very comfortable recommending Veterans United Home Loans and/or Chris to any of my veteran brothers and sisters. James Roseau Danbury, CT

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm happy to hear your home buying experience was such a rewarding one (that's the way it SHOULD be!). Thanks so much for giving Chris and the team a shout out for a job well done and for your recommendation! It means so much to all of us to know you had a great customer service experience. Congratulations on your new home, James!

Lou H
10/20/2019
seth wilmes and team did a great job...answered all my questions , friendly, knowledgeable...

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Awe I love that Lou! Thank you so much for the shout out and we are wishing you all the best things!! Claire S., Client Advocate

Cleveland M
10/18/2019
Everything went very well, signed for new home with no problems and it looks like old home will close on Oct 21. We can't thank our realtors enough, Julia in Waco area and Paula in El Paso. Both very professional.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Hey Cleveland, that is too good! We are hoping you loved your first 24hrs as a home owner and are so excited for this new chapter to begin! We are always here if you need anything! Claire S., Client Advocate

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Trey
10/8/2019
They go out of there way to make the home buying experience a great one.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks so much for saying so, Trey! Congratulations on your new home!

gmvaldez24
10/7/2019
Veterans United was very helpful and friendly throughout my entire loan process.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
That is just what we want to hear! Thank you for sharing your experience! CONGRATS!! Claire S., Client Advocate

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Allan B
10/7/2019
Great experience working with the entire team at Veterans United VA Loans!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm glad you had such a great experience, Allan! Thanks for your review!


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