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Veterans United Mortgage Rates Review

1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1021 Customer Comments & Reviews

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Alfonzo M
1/18/2020
The fastest most considerate team of professional I have come across.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
That's wonderful to hear! Thanks so much for saying so, Alfonzo.

J
Josiah
1/17/2020
I was shocked at how smooth and easy this was. Did 90% of stuff from my phone and took photos. This was so stress free I can’t even describe it. Best mortgage company without a doubt.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so glad to hear you had a smooth and easy, stress-free process! Thanks so much for the great feedback.

Jeffrey M
12/31/2019
Being a disabled Veteran, Veterans United VA Loans have made me feel as though I'm worth something again. To own a home again and then two years later refinancing my home at a lower interest rate, I can look in the mirror and be proud at what is looking back at me. Thank You Veterans United!!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I can't even tell you what it means to us to read your review, Jeffrey. I'm so happy to hear you are a homeowner AND got a lower rate with your refinance. You SHOULD be proud; homeownership is a huge deal!

nesara311
12/26/2019
I just want to say That Many Vets have posted, other issues.Veterans United really watch your back.Always keep you updated.Protect you from making bad decisions. I recant my Prior review.Veterans United is the best way to get your home sweet home.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Hi Keith! I'm so glad to hear that your team is in your corner, making sure they have your 6! Thanks for the update, and if there's anything you need, we are here for you.

miltonwade
12/17/2019
Very professional and knowledgeable staff. They keep me informed every step of the way. Would recommend to every veteran looking to refinance.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your review and recommendation! I'm so glad you had a smooth refinance process.

tebra.davis
12/13/2019
We just want to thank every one involved with our home purchase. This was the easiest transactions we have done. Special thanks to Amanda Butler who was there for us every step of the way and made our purchase flawless. Also, Thanks to Kendall Haun for helping oversee everything and putting us in contact with Kellie Gragg, our realtor. We could not have found a more perfect home with out each of you!!!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so glad to hear you found the PERFECT home! Thank you so much for giving us the opportunity to help you get there, and I just wanted to let you know how much we all appreciate the kind words you have for your team. Happy holidays!

N
Nancy S
12/2/2019
Buying my first home was actually a great experience and Easy to navigate website. attentive and knowledgeable staff, always there when I had a question. Looked out for me and made sure I got a great deal.

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
YAY Nancy, we love knowing your experience was the one you deserved and we expected! We are wishing you all the best! -Claire S Client Advocate

T
Tommy
12/2/2019
Veterans United made my home buying process a smooth experience. My loan officer was there 24-7 to answer any questions or concerns. Appreciate it Alex herbal, salute

Claire.smith@veteransunited.com  
Official Response

Client Advocate of Veterans United VA Loans
Yes Tommy, that is exactly what we want to hear! Thank you so much for sharing and we are always here if you need anything! CONGRATS! -Claire S. Client Advocate

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Robert B
11/17/2019
I would recommend Veterans United to anyone seeking a mortgage and to anyone that will listen. The automated process kept my loan moving forward. Meaning I could be away from home and my computer but do to the technology they use I could answer any questions or sign any documents they made need before the end of the day. This allowed me to get a clear to close in a timely manner and the keys to my new home. Thank You

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm glad that the online processes made your loan process a smooth one, Robert! Thanks so much for the review, and congratulations on your new home!

Angel G
11/2/2019
Thank you for being so professional and courageous you guys are the best to work with

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the wonderful review, Angel! I'm so glad you think so!


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