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Veterans United Mortgage Rates Review

1,067 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1067 Customer Comments & Reviews

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Mark C
11/22/2020
Veterans United is a tried and true organization that’s stands by their commitment to helping Veterans through the home buying process. They provide a wealth of experienced advocates that educate and guide you through the entire home buying process making it painless and enjoyable. My wife and I were even able to refinance after just barely 1 year of purchasing our home and were qualified to reduce our interest rate by 1.25% with absolutely NO MONEY DOWN!!! I highly recommend all Veterans to take advantage of all of their support and resources to acquire your home ownership goals and dreams. Thank you Veterans United for helping my wife and I become proud home owners!!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Mark! Your review is just awesome--I'm thrilled to know that your homebuying process and refinance were so smooth. Congratulations on becoming proud new home owners!

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Andrew S
11/21/2020
You guys are great to deal with! No hassles, no gimmicks, straight forward..easy!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for saying so, Andrew!

Angelo P
11/18/2020
We purchased our new home without using a realtor! I now realize why they charge such a high fee (although too high)! There were many stumbling blocks that we were faced with, however, our loan specialists walked us through everything from home inspections to the survey, and much more! I would very highly recommend Veterans United for any VA loan!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for the kind words, Angelo. It absolutely makes my day to read that your loan team offered great customer service and guided you through each step of the loan process. Congratulations on your new home!

Jonah P
11/14/2020
Awesome team, awesome people. Makes the home buying process easy and fun.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Awesome review! Choosing and buying the perfect home SHOULD be fun, and I am thrilled to hear it was just that for you! Thanks so much for the feedback Jonah, and congrats for your new home.

John H
11/13/2020
Highly recommend Veterans United Home Loans. The loan team was phenomenal with great customer service. The process from beginning to closing was made easy due to the combination of staff and loan team.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for your review and recommendation, John! It truly means the world to us.

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adam o
11/12/2020
My family and I are very thankful for the great customer service and overall level of effort that Jamie and the entire VU team provided to us during our very first homebuying experience! We purchased our house entirely online during a pandemic and VU gave us the level of confidence to do so! They were always accommodating to our circumstances and ensured we were informed and up to date throughout the entire process.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for sharing praise for your loan team, Adam! We know that COVID-19 has affected so many, and in so many ways. I am glad to know that the level of customer service your team provided gave you the confidence to pursue homeownership in spite of that! Congratulations on your first home purchase!

pricegailrenee
11/2/2020
Im a widow of a vet. I need Housing Assistance Along with All Information on how to qualify. Have no Guidance at All. Where do I GET HELP ASAP..

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for reaching out to us. We are a private lender that specializes in the VA home loan, and are not affiliated with the Department of Veterans Affairs. If you are looking for information on the VA home loan, please don't hesitate to reach out to one of our licensed loan specialists at 855-846-2849, under no obligation. For housing assistance through the VA, we recommend you contact the VA directly for more information.

james.burger
10/31/2020
This has been the best, easiest, most satisfying process in many many years. I wish all businesses operated this way. First, Veterans United's website is expertly designed and *works* just as one would want, from reviewing documents to uploading information. Second, the information articles and videos are extremely helpful. Finally, the loan team assigned to my loan was top-notch -- very knowledgeable and professional. I could not be any happier about choosing Veterans United.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm thrilled to hear that this has been such an easy process for you, James! Thanks for the review of your loan team and our website--I'll be sure to pass the praise along.

Emily W
10/29/2020
Working with VU and Matt's team was so very easy. They were quick and thorough with every step and kept us in the loop. We appreciate them answering every question and helping us understand the process.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the outstanding review, Emily! I am very glad to know your team was so helpful in guiding you through the process.

Karla G
10/20/2020
This was our first home purchase and it was absolutely the most simple process from beginning to end! Our team made it quick to closing and was available all the time when we had questions via email, text and the phone which made us very happy! We will be using Lance in the future!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Yessss! Loved reading your review, Karla. It makes my day to know you had such a simple, smooth loan process working with Lance and the team. Thanks for the feedback, and congratulations on your FIRST home purchase!!!


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