Veterans United Mortgage Rates Review

Item: Veterans United Mortgage Rates
Author: ConsumersAdvocate

1,067 Customer Comments & Reviews - see all comments

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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

VIEW RATES

1067 Customer Comments & Reviews

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roadswear

12/18/2020

Graet company to work with. Everything thing went so smoothly. I will definitely recommend Veterans United Loans to other veterans I know.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank you so much! It means so much to us to know your process went so smoothly. Happy holidays!

Donald

12/17/2020

10 out of 5 stars! Veterans United made my home buying process simple through it’s website and through their excellent, professional personnel. Our loan officer, Mr. Don Smith, never left us in the dark and took great care of us! Pay him more money. I would absolutely recommend Veterans United and Mr Smith specifically to friends and family.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

I am so thrilled to hear your team gave 200% effort on your home buying process, Donald. A new home is an AWESOME way to celebrate the holiday season! Congratulations, and thanks for the kind words.

Nathaniel P

12/16/2020

The application process was very fast and very simple with Josh team, received my loan very quickly. Very professional and stayed in contact with me throughout the process and made my refinance experience very easy with a peace of mind. I would recommend Veteran United to my family and friends. Thanks Veteran United!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank you for the kind words and recommendation, Nathaniel! It means so much to all of us here at Veterans United Home Loans to know you had a great refinance experience.

Thomas N

12/4/2020

The extremely professional staff and easy to use website made my homebuying process so much easier. Highly recommended!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

I'm so thrilled to hear it, Thomas! Thank you for your review and recommendation--they mean the world to us, truly.

nick.debari1

12/4/2020

Veterans United I recommended to all Veterans. Easy all online process that was made pleasant with the help of our loan specialist Mike Lyman (the only one to use). Only downfall was appraisal took to long but that was out of control of Veterans United they are independent but did get top dollar on appraisal.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank you very much for your feedback, Nick! It's great to know you had a good customer service experience with Mike, and that our online platform made the process a smoother one for you. Congratulations on your new home!

david.robbins.96094

12/2/2020

Easy, all online process that was made pleasant with the help of our loan specialist Gwen Creel. If you are a Veteran, this is the mortgage company to use. Ask for Gwen Creel!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Yes! I'm so glad to know that our online platform was so user-friendly and made your process a smooth one (and thanks for the praise for Gwen, too!). We appreciate your feedback, David!

stanwykretowicz

11/30/2020

Listened to your rating of this company. It is not what you say it is and now just waiting for them to ask for a pint of blood. Not worth the time and will recommend Veterans 1st through Wintrust to everyone i know. This company sucks

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Stan, I'm sorry to hear you are not enjoying your experience with us so far. The mortgage process certainly requires a healthy amount of paperwork and verification in order to move closer to the finish line, and I know that can be frustrating at times. Will you please contact our Client Advocate team to provide a few more details about what is happening to make you feel this way? My team can be reached at 1-800-212-5200 or by email at ClientAdvocate@veteransunited.com. Respectfully, Jillian J., Client Advocate

Cyndia R

11/26/2020

Veterans United is 100% recommended to all Veterans trying to buy a new Home. Thanks!!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

You recommendation is so, so appreciated, Cyndia. Thank you very much!

Cyndia R

11/26/2020

Veterans United is 100% recommended to all Veterans trying to buy a new Home. Thanks!!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thanks so much, Cyndia!

Michael G

11/25/2020

The loan process is very thorough and there were some special circumstances involved in my loan because of my retirement at the beginning of the process. I thought there would be no way I would close on time because of these circumstances. However, my loan team of Scott and Sammie helped every step of the way and sure enough we closed on time with better rates than originally quoted. Great team, great job and thanks for making our Texas dream come true.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

I'm glad to know you had a great experience, Michael, and that you were able to close on time! Thanks for your review and praise for Scott, Sammie, and the team, and congratulations for your Texas dream come true!