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Veterans United Mortgage Rates Review

1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1021 Customer Comments & Reviews

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Eva L
7/21/2020
Before going with a smaller lender it’s worth checking VU out. They were quick and competitive.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much, Eva! :)

thedancingdolphin
7/9/2020
Veterans United has financed both the purchase and refinance of our most recent home. There is no comparison to other lenders. The courtesy and professionalism displayed by this company is exceptional. We highly recommend!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for your recommendation and awesome review! :)

Keith R
7/8/2020
It is a great experience for Veterans!!!! All Veterans should use this company!!!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for saying so, Keith!

S
Shannon
7/2/2020
I have heard horror stories from other people of their first home buying experience. Clearly, none of them have used Veterans United. I felt genuinely cared for and have nothing negative to say about my experience. Thank you everyone.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank YOU, Shannon! This review is awesome; I'm so glad to know you felt confident that your loan process was in good hands. Congratulations on your first home purchase!

L
Laura C
6/30/2020
I LOVE this company. It’s been a long time since I’ve had such a positive experience. They make the loan process super easy, and are so well organized . But also what makes them great are the people who work for them. Jessica and Harley were just the best. Super friendly and on the ball constantly. They were always informative and caring. I can’t say enough about what a great experience this was.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
It makes my day to know you had such a positive experience--from the loan process to the people--and that you felt cared for throughout the loan process. Thank you so, so much for this amazing review, Laura, and congratulations on your new home!

Kacie A
6/27/2020
Smooth and quick process. They walked through each step and took the stress and worry about of buying.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm glad to hear your loan process was such a smooth one! Thank you for the review, Kacie!

C
Carson K
6/24/2020
Working with Veterans United was amazing. I could not be happier with the home buying experience. I'm very thankful for Veterans United, their top level customer service, support, and making the home buy experience so easy and painless. Doing business with this organization was fun and exciting from start to finish. Veterans United is a true organization that I can value, support, and recommend to my military family and friends.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm thrilled that you're thrilled with your home buying experience! Thank you so much for the praise and recommendation--it means more to us than you know. Congratulations on your new home, Carson! Your VUHL fam is celebrating along with you.

B
Brian B
6/23/2020
This is one company that can always be trusted...from the loan specialist, underwriters and anyone else who plays a part in your loan...5 stars across the board for Veterans United

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
We are so appreciative of your trust, Brian. That means a lot us! Thank you for the 5-star review!

William A
6/18/2020
Great experience in these trying times. Veterans United was on top of things from my first phone call. From my home purchase to my recent refinance. Always keeping me up to date and informed in a language I could understand. Five Stars !

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I'm so glad to hear that with everything there is to worry about during these times, your home purchase and refinance were not one of them. Thank you for the wonderful feedback!

F
Fernando
6/14/2020
If you are first time or inexperienced home buyer serving in the Active Duty or if you are a Veteran, I have some words of advice for you: I strongly recommend taking advantage of all the services provided by Veterans United. As first time home buyers, we had a friendly, experienced, knowledgeable Loan Specialist (Mr. Matt Turner) who was extremely responsive and responsible to make our closing on our dream home happening on time! Veterans United will be guiding you throughout all the process and their web platform is very user friendly, easy to upload documents and easy to understand. Veterans United and our Loan Specialist put lots of motivation and max effort to keep going forward, mak...Read More

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Wow, wow, wow, what a stellar review. Thank you for sharing feedback from so many angles, from the team you worked with, to our emphasis on VA loan/home buying education, to ease of uploading the necessary documents to our online platform. This helps us know that we are on the track to doing everything we can to make this an accessible, and dare I say, an enjoyable process. Congratulations on your new (and first!) home purchase! That is such a milestone to reach, and I am so extremely happy for you. Enjoy that dream home of yours!


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