Veterans United Mortgage Rates Review

Item: Veterans United Mortgage Rates
Author: ConsumersAdvocate

1,067 Customer Comments & Reviews - see all comments

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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

VIEW RATES

1067 Customer Comments & Reviews

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Charles H

1/26/2021

Top notch dedication and professionalism, if a veteran is looking for a company that will be with them all the way Veterans United should be their first choice.

Mc K

1/25/2021

Our whole VU team was friendly, professional and quick to respond. Thank you for working with us!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank YOU for working with US, Mc Kenna! We appreciate the kind words!

Joe C

1/23/2021

Jeff and Christie were on their A game couldn’t ask for a better combo!!! Made it easy and quick to get things closed couldn’t ask for a better mortgage company. Highly recommend going with veterans united!!!!!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

We strive to bring our A-game every time, and it's WONDERFUL to know Jeff and Christie did just that for you! Congratulations on a quick and easy closing, and thank you very much for the kind review!

Jim G

1/21/2021

Chris and his team really came through for us, AGAIN! We had such a great experience with Chris back in 2013 that we knew when it came time to purchase again, we wouldn't shop around much. Thankfully, we didn't need to! We were so happy to find Chris still at VeteransUnited, helping other Vets go through the process of getting a great mortgage. Great rate! Simple process! Thorough Explanations! At times it was so fluid that we were concerned we missed something! Chris. Thank you! Again! Jim & Susie G. USMC

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank you for the review and for entrusting Veterans United Home Loans with both of your home purchases--it's great to hear you had wonderful, smooth experiences working with Chris and the team. Enjoy that new home!

Andrew

1/21/2021

You guys have been exceptional! Thank you for all of your help! I will definitely be recommending you!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank YOU for the great review and your recommendation, Andrew! It means the world to us, truly!

Danielle B

1/21/2021

Excellent people to work with. I have been putting off refinancing and finally decided it was time my sister gave me Mike Mange's info I called and we were off to refinancing. He has an excellent team of people that work with him they stayed in contact with me through the entire process any questions or concerns were always addressed and explained. I highly recommend them to anyone! Their customer Service goes a long way so many company's have lost this but not this one. Thank you for your help!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank you for the review, Danielle, and a thank you to your sister for the recommendation! We are over the moon that Mike and the team provided such excellent customer service during your refinance process. We so appreciate your kind comments.

Sharon S

1/20/2021

If you are a Veteran looking to refinance, stop looking and give these guys a call. You will not regret the decision. First time to refinance for me and these folks were very patient, explaining everything about the process, timeframes etc. My loan team was always available, by phone or email, with prompt answers to any of my concerns. Saved me a ton of money and the whole thing was virtually stress-free. You can't beat Veteran United's good old fashioned customer service.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Wow, thank you SO much for sharing this feedback with us, Sharon! Great customer service is so important to making the loan and refinance processes go smoothly, and it makes my day knowing that was your experience. Enjoy those savings! :)

John R

1/13/2021

The people we worked with were awesome. Everyone was very professional, friendly, and very helpful. Unfortunately, we do have a complaint though - immediately after beginning the loan process we began receiving annoying spam calls and emails. They haven't stopped. Not sure if they sell info or if there is some security problem, but it's the one thing that would have me giving Veterans United, as a company, less than an outstanding rating.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Hi John, thank you very much for providing this valued feedback. While I am glad that overall, you have had a great experience with your team, I am sorry to see you've been receiving so many calls. I am including the link to our privacy policy so you can see what information we collect, how it is used, and options for opting out: https://www.veteransunited.com/privacy/. Please do let us know if you have any questions about opt-out provisions for your information by calling my team of Client Advocates at 1-800-212-5200--we'd like to help!

William G

1/13/2021

My Veteran's United kept us on track and were very helpful in when we had questions. I would recommend them to all my friends looking to refinance.

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

I'm thrilled to hear it, William! Thank you very much for the wonderful review.

Victor D

1/12/2021

VU's personnel were very helpful when I got my home loan, and to Refi that loan to a lower term! The process was transparent, and fair. Highly recommend using VU for a loan!

Jillian J

Official Response

Client Advocate of Veterans United VA Loans

Thank you very much for the review and recommendation, Victor! I'm so glad you had great experiences with your home loan and refinance processes. Cheers!