Veterans United Mortgage Rates Review
1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.
Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
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1021 Customer Comments & Reviews
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Awesome experience. Made home buying very enjoyable and easy. Will highly recommend.
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
I'm so glad to hear it, Joeko! Thanks for the review and recommendation.
Overall we are extremely happy with Veterans United and with our whole home buying team! Always there and willing to help every single step of the way! Making the process quick and easy for us as first time home buyers!
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
Yay! It makes me happy to know YOU are happy with your loan process and the team you worked with. Congratulations on buying your first home!
Easiest company to work with, at least for me. Try to ask for Leanna Moss and her team. They really cared about my family and I through every step. We were never a “number” or “check in the box”.
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
It means so much to know that you felt this way, Ryan! Thanks so much for sharing this feedback.
As with anything in life, don't Google reviews for Veterans United, you are going to see all kinds of mediocre replies. Every persons experience is different, and my first couple interactions left me thinking I was falling into the same category as the reviews I had been reading online. Then I got handed off to a loan officer that went above and beyond, it was was of the smoothest, best transactions I have ever had. I can say as a first time home buyer, I will sleep soundly at night knowing that I was in good hands and that Veterans United took care of me and my family. I would highly recommend this lender to any Veteran who asks. Thank you Tyler!!!
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
While I am sorry to hear your initial impressions left you feeling like you would have a mediocre loan process, I appreciate your sticking with us and am THRILLED you had such a great experience working with Tyler and the team! Thank you for the kind words, and please do let us know if there's anything we can do to make those first interactions as stellar as the rest of your process. Congratulations to you and your family on your new home!
If you are a veteran looking for help for buying a house, PLEASE use Veteran's United! They will recommend a real estate agent in your area, they will answer all your questions, and keep you in the loop throughout the process! Veterans United is the ONLY company I would EVER go to when buying a house using my Veteran's benefits. Highly professional service with people who treat customers where they are - educating and explaining where necessary, and in all cases treating people with respect.
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
WOW, thank you so, so much for this review! Such a great thing to read first thing on a Monday morning :) I am simply ecstatic that you had such a great customer service experience. We do focus on educating about the VA loan process, so our clients can be experts, too, so I was thrilled to see that reflected in your review as well. Thank you again, and enjoy your new home!
Great people to talk with. They are very experienced in the field. I would recommend Veterans United any day.
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
Aw, we appreciate your saying so, Sean! Thanks so much for the kind words.
Fantastic group of people to work with. All went smoothly , no surprises, plenty of communication, but not too much.
I would do business with Veterans United 7 days a week !!
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
That's some high praise, Floyd! We all certainly appreciate it, and I am so glad that your experience was such a good one!
Chris, Beau and the rest of the team were great. Always ready to help and explain things. They took into consideration the time difference since we are way up here in Alaska. The real estate agency they had us work with was also outstanding. I recommend working with Veterans United.
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
Thank you for taking time out of your day to share this review, Barbara! It makes my day to know that despite working across time zones, you had an outstanding experience with your loan team and real estate agent. Congratulations, and stay warm up there!
Great company. Everyone is friendly and knowledgeable. The process was smooth and fast
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
Glad to hear it, Jeffrey and Carla! Thank you for the kind words, and enjoy the new home!
I've worked with other "veteran friendly home loan companies" and Veterans United has completely redeemed the home buying process for me.
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
Wow, you don't know what this means to us, Luis. Thank you for sharing this review with us, truly!
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