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Veterans United Mortgage Rates Review

1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1021 Customer Comments & Reviews

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Anthony
2/2/2021
Brent Shultz, Teagen Wymer, and their team did a fantastic job for me throughout a lengthy process due to seller issues. They were always responsive and did everything they could for me, I will be recommending VU to my friends.


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William J
1/29/2021
Your rating system is not high enough. I would give Veterans United 10 Stars if I could! Brian Poterbin, Tyler Haddad and Misty Ransdell are outstanding people to work with, and my wife and I could not have navigated through the home purchase process without their assistance, guidance, advice and most THOROUGH support! You guys are just straight up awesome, and thank you for what you do! As for the question of would I recommend Veterans United to another home buyer? You're doggone right I would and in a flash!


jdsandi
1/28/2021
Veterans United Home Loans will stand as my go-to resource for home buying and now refinancing. Their teams are knowledgeable, kind, and patient with helping get through each step in the process. I can think of none other to have assist me in making this a reality! Aaron and Mallory were awesome!


jgorman839
1/26/2021
Josh Shaw is the loan officer you want for loans both routine and tough. He is extremely knowledgeable and flexible and gets the job done for Veterans. VU is a great place for Veterans to make the most of their VA loan benefits.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thanks for sharing praise for Josh and the team! I'm thrilled their knowledge, flexibility, and customer service skills made your process a smooth one.

C
Charles H
1/26/2021
Top notch dedication and professionalism, if a veteran is looking for a company that will be with them all the way Veterans United should be their first choice.


Mc K
1/25/2021
Our whole VU team was friendly, professional and quick to respond. Thank you for working with us!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank YOU for working with US, Mc Kenna! We appreciate the kind words!

Joe C
1/23/2021
Jeff and Christie were on their A game couldn’t ask for a better combo!!! Made it easy and quick to get things closed couldn’t ask for a better mortgage company. Highly recommend going with veterans united!!!!!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
We strive to bring our A-game every time, and it's WONDERFUL to know Jeff and Christie did just that for you! Congratulations on a quick and easy closing, and thank you very much for the kind review!

Jim G
1/21/2021
Chris and his team really came through for us, AGAIN! We had such a great experience with Chris back in 2013 that we knew when it came time to purchase again, we wouldn't shop around much. Thankfully, we didn't need to! We were so happy to find Chris still at VeteransUnited, helping other Vets go through the process of getting a great mortgage. Great rate! Simple process! Thorough Explanations! At times it was so fluid that we were concerned we missed something! Chris. Thank you! Again! Jim & Susie G. USMC

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the review and for entrusting Veterans United Home Loans with both of your home purchases--it's great to hear you had wonderful, smooth experiences working with Chris and the team. Enjoy that new home!

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Andrew
1/21/2021
You guys have been exceptional! Thank you for all of your help! I will definitely be recommending you!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank YOU for the great review and your recommendation, Andrew! It means the world to us, truly!

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Danielle B
1/21/2021
Excellent people to work with. I have been putting off refinancing and finally decided it was time my sister gave me Mike Mange's info I called and we were off to refinancing. He has an excellent team of people that work with him they stayed in contact with me through the entire process any questions or concerns were always addressed and explained. I highly recommend them to anyone! Their customer Service goes a long way so many company's have lost this but not this one. Thank you for your help!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for the review, Danielle, and a thank you to your sister for the recommendation! We are over the moon that Mike and the team provided such excellent customer service during your refinance process. We so appreciate your kind comments.


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