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Veterans United Mortgage Rates Review

1,067 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1067 Customer Comments & Reviews

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key804
5/6/2026
The process was seamless. Everyone involved handled every aspect of the process excellently. I really appreciate the efforts, I had a great deal of confidence knowing I had such an amazing team leading me through this event I'm unfamiliar with. Thank you for your loving touch!


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Adam W
5/5/2026
My whole team did an excellent job, Especially Marc Johnson. Marc knew exactly what I was looking for and he delivered.


bryvet333
4/29/2026
Sam Yoo and his team were exceptional! Sam's expertise was greatly appreciated when it came to answering all of my questions. His team was very proactive in keeping me informed and on task throughout the process.


nickguillory1021
4/20/2026
Really worked with me and got things rolling smoothly. Very compassionate and I love the home!


chadrick2006
4/10/2026
From the start, Chris was solid. Every question we had, he had an answer and if we needed more clarity, he broke it down until it made sense. Nothing felt rushed or brushed off. He walked us through everything step by step, which made the whole process feel smooth instead of stressful. That’s not something you come across often. Off that alone, I can tell Chris and VU actually care about the veterans they’re working with. It shows in how he handles people, not just what he says.


jojoperel
4/6/2026
The process from pre-approval to preceding was great, until the reduction in VA appraisal value changed the game and the seller and HOA management started to play non disclosure of closing cost at the last minute. This affected my closing cost. I was not happy about the seller's team as they were too discreet. With my Team at Veteran's United Home Loan, I was very satisfied with their unrelented energy to make sure I was happy at the end of the day, late hours communication and also questions and Answer with Mrs. Katy Reeder and Rae Arnold and Yesssssssss..... I received the Coffee Mugs you guys sent to me and my wife. It keeps my day going on the ship as the weather in Virginia is in the...Read More


timelordames
4/1/2026
First time buyer, I had so many questions that got answered whenever I asked. Kept me on my toes to keep the process running smoothly with reminders. Couldn't have asked for a better experience.


christopherengesphotography
3/28/2026
All of team at Veterans United are extremely professional. This is the third time I used them for my VA mortgage needs. I highly recommend them!


jkjs1992
3/18/2026
This is the second time we have used Veterans United. They are amazing! From our very first inquiry to our closing and beyond. Everyone on our team have guided us through with amazing ease. Thank you! Each and every one of you. We will be back.


queenaminat98
3/16/2026
A very huge thank you to Veterans United team! Round 2 with this team and it was just as great as the first time, if not better. Thank you to Scott, Jordan, Robert, Andrea, and all the staff. You made my life and the process so much easier this round even though I was overseas. God bless you all.



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