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Physicians Mutual Medicare Supplement Insurance Review

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Physicians Mutual is a company that offers a variety of health insurance options, including life, dental, accident, supplemental health, and medical supplement insurance. The company has ventured into other services, such as annuities and funeral pre-planning. Physicians Mutual is Nebraska-based and was founded in 1902.
 
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How is Physicians Mutual rated?

Breakdown

4.5/5
Level of Coverage
4.9/5
Services
4.5/5
Reputation and Customer Experience
4.5/5
Financial Strength

Overall Rating: 4.6 / 5 (Excellent)

Physicians Mutual's Medicare supplement insurance is a great option for customers due to the flexibility of its premium structure. The company is one of the few that allows customers to choose their premium structure, giving customers an edge when choosing their plan and determining how they want to pay it. The company has an excellent financial strength, and its customer services are rated positively.

Physicians Mutual Coverage

Level of Coverage - 4.5 / 5

Physicians Mutual offers a variety of plan types that range from A to N, but their availability depends on the state customers reside in. The company only offers its services to 27 states, so customers must first check Physician Mutual's website for availability. Once a state is selected, the search engine shows all available plans, premium costs, deductibles, and features. The company offers an "Enhanced Preventive Service Benefit" that covers preventive care services that are not paid for or covered by medicare.

Plan Types

  • Plan F - Less expensive than other plans, F covers all the same benefits as C, with the addition of 100% of Part B's excess charges.

Physicians Mutual Pricing

Services - 4.9 / 5

Physicians Mutual offers a patented, unique discount rider called the "Innovative Deductible Discount Rider" for its Plan F, which lowers a customer's premium costs for life and can save hundreds for the first year of the policy. However, the rider only works if customers don't drop the discount rider before year four. If the Innovative Discount Rider is dropped before that date, a customer's premium becomes Plan F's regular premium.

Physicians Mutual Customer Experience

Reputation and Customer Experience - 4.5 / 5

Physicians Mutual is accredited with the Better Business Bureau, has an A+ rating with them, and its reviews place it at 3.6 stars out of 5. The company has also addressed all its 58 customer complaints, which show their commitment to helping their customers. To educate its customers on choosing the medicare supplement that's right for them, Physicians Mutual offers medicare seminars that discuss customer options, rights and entitlements, as well as medicare enrollment and medicare supplement insurance options. Customers interested in these seminars can go on their website to see upcoming seminar dates per state. Their website also has a small FAQ section that covers basic questions regarding Medicare supplement insurance.

Support

  • Email
  • Snail mail
  • Toll-free number
  • Fax

Educational Resources

  • FAQs

Reviews

BBB Rating
A+
NAIC Complaint Ratio 2017
0.0
NAIC Total Complaints 2016
3
Date Collected
2018-09-14

Physicians Mutual Financial Strength

Financial Strength - 4.5 / 5

Physicians Mutual has an AM Best financial rating of A. Although there is no Moody's financial rating available, the company's website mentions it has a Weiss financial rating of A+ for its Physicians Mutual Life Insurance Company. Both these ratings indicate excellence in the company's financial status, so customers can rest easy knowing Physicians Mutual will meet its financial obligations.

Ratings

AM Best Financial Rating
A

Year Founded

1902

Underwriter

Physicians Mutual Insurance Company

Company Profile

Full Name
Physicians Mutual Medicare Supplement Insurance
Company Website
https://www.physiciansmutual.com/cs/home/home.html
Headquarters
2600 Dodge St, Omaha, NE, 68131

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Customer Comments & Reviews

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lashagency
4/11/2023
Anyone who has a high cost plan can convert to either a Medicare Advantage Plan with a hospital plan to cover your gaps or reduce your premiums with a stopgap plan like HDF or HDG

K
Kathleen M
4/8/2021
I’m very satisfied with Physicians Mutual for over 20 years. My question today is How can I lower my cost over $300.00/month. I only have one check per month. It is my social Security check. I need to lower this cost without loosing any benefits. The glasses, dental, hearing aid benefit is needed. Thank you for your assistance. Kathleen McCauley

Danny S
7/12/2020
Customer service is excellent. No waiting and they did what they said they would do. Very trustworthy. People who are Juul users or abuse their bodies with any type of substance always feel entitled to the same privilege as clean people! Danny Spencer

K
Kathryn
3/18/2020
Will Physicians Mutual Supplemental be offering Telemed services for rural areas in AZ?

David A
12/3/2019
I swim 1/2 mile every day. I am in perfect health. I use a Juul vaping device, and for this reason only, I was classified as a smoker by the Physicians' Mutual underwriting department. I applied for a policy on November 20, 2019, and the underwriting department has still not approved my Medicare supplemental insurance policy. Physicians' Mutual cannot be trusted. How can I trust them to support my medical claims when they are dicking me around just to issue a policy. Bottom line: I can't trust them, and neither can you.

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  • High deductible Plan F available in some states
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