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United Medicare Advisors Medicare Supplement Insurance Review

9 Customer Comments & Reviews - see all comments
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United Medicare Advisors is an independent online resource providing Medicare Supplement, Medicare Advantage, Medicare Part D, and health insurance information gathered from government publications and websites such as Medicare.gov. The agency allows consumers to easily compare Medicare Supplement insurance rates from over 30 leading carriers, helping them find the right plan at the right price from the comfort of their homes.

How is United Medicare Advisors rated?

Breakdown

4.8/5
Level of Coverage
4.8/5
Services
4.9/5
Reputation and Customer Experience
4.9/5
Financial Strength

Overall Rating: 4.8 / 5 (Excellent)

United Medicare Advisors (UMA) offers simple, useful information for those looking to obtain supplemental coverage for their Medicare Part A or B. The company provides excellent online resources covering essential topics on Medicare insurance, such as plan comparisons and enrollment information through videos and infographics. With outstanding customer reviews and a wealth of useful insurance information for its users, UMA licensed agents can make choosing the right Medigap policy a straightforward process.

United Medicare Advisors Coverage

Level of Coverage - 4.8 / 5

Medicare Supplement Insurance plans are designed to pick up where Original Medicare leaves off, covering most or all out-of-pocket costs like deductibles, copayments, and coinsurance. As a marketplace, UMA analyzes over 30 carriers to find the right plan at the right price for each client. Customers can go online or call an agent to get a free personalized quote with available options and the costs of premiums costs in your state.

At a Glance

Network Size
30

United Medicare Advisors Pricing

Services - 4.8 / 5

An online quote request with United Medicare Advisors will yield several offers from the company's pool of trusted Medigap carriers. As with other marketplaces, the results will give customers a clear picture of the premiums available in their state, which can ultimately help them save money. To enroll, after selecting their Medigap plan, customers just need to call UMA's toll-free number.

United Medicare Advisors Customer Experience

Reputation and Customer Experience - 4.9 / 5

United Medicare Advisors is a BBB accredited business with an A+ rating and a Trustpilot score of 9.5. The company’s licensed agents provide an uncomplicated insurance experience by guiding customers through the application process and providing them with current, competitive rates from multiple carriers. UMA has received consistently positive customer reviews across various online review platforms, with clients praising their professional services and helpful advice.

Support

  • Email
  • Toll-free number

Educational Resources

  • Articles
  • Videos

Reviews

BBB Rating
A+
Trust Pilot Rating
9.5 out of 5
Date Collected
2018-03-20

United Medicare Advisors Financial Strength

Financial Strength - 4.9 / 5

As a marketplace, UMA serves as a broker between customers and Medigap carriers. Before choosing a Medicare Supplement plan, customers should examine the individual company's financial strength. Credit reporting entities like Moody's and A.M. Best provide reports that can help the average consumer make informed decisions.

Year Founded

2007

Company Profile

Full Name
United Medicare Advisors Medicare Supplement Insurance
Company Website
Headquarters
2301 McGee St, Suite 400, Kansas City, MO, 64108

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9 Customer Comments & Reviews

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ritabrooks702.675
9/1/2023
Not happy with the customer service. Most often I have received someone answering my concerns, I cannot understand or who does not really hear my concerns (directs the call on what they hear or want to do). They speak broken English, and they most often get upset by raising their voices and change their tone as they over talk you; when you attempt to verify what is being said. And due to this lack in professional customer service I had to ask to speak to someone else to get my questions answered. Now with the transfer of the call I spoke with someone who clearly told me that "some people are able to travel to different states in the winter months and are able to utilize certain... Read More


Daniel K
9/25/2019
Outstanding service from United Medicare Advisors agent Otis Miller. He took care of my application for Medicare Supplement policy very efficiently. I compliment him highly on his knowledge and expertise. He followed through promptly, is very experienced and professional. Answered all my questions and is very pleasant and courteous. It was a pleasure working with him. Thank you Otis for providing me great service. Daniel Korbakis


Bill H
4/10/2019
I never get to speak to the agent I spoke to last time. Turnover seems high. Also they do not respond to customers needing assistance. I've tried to speak to an agent for hours now. NO LUCK.


Jeff K
2/25/2019
The guy who returned my call almost 48 hours after I had been told he would spoke so fast, that most of what he said was gibberish. Then he decided he didn't have a product for me, and was going to transfer my call. The call was answered by someone who was almost clueless as to why I was calling, and when I asked if he had any of the information I had already given, his response was that he didn't, because he was with a different company. At that point I decided it was all a scam and ended the call.


M
michael v
11/20/2018
Well Keith Westley was a nice guy to talk to but guy the wrong info They will charge you early and then to fix it you have to terminate your plan and wait up to 21 days to get your money back ?


D
Debra
10/1/2018
I was very skeptical when I got such a fast call after doing a web search. Faith was VERY thorough and informative. This service is absolutely necessary and really easy to understand. Thanks for making a dreaded task much more approachable. Oh yeah, AND I got a better rate for identical coverage.


S
Sharon C
8/13/2018
Marta provided me with excellent information and completed the supplemental insurance application very professionally.


D
David B
6/20/2018
I used this plan. Anonthy was my agent and he got me a Right of Refuseal.I had knee surgery 6-4 it was 5-16.No problem.It was I'll call 10mins 1 hour,he keeps you next to the phone and E- Mail.Each E-Mail had the name Michel.All E-Mail that came had to be rerouted,This came from Anonthy.Then 3 days go by nothing,he was busy,not with meTime for op.close 5-26.I'am told to call Humana,2wks for paperwork.I have no choice cancell op.Knee is bad elevated ice ,and pain.Omaha needs at least 2 wks. to put plan into effect.Anonthy did nothing.I got temporary paper work.I talked to Heather she did not know Anonthy but it was done sloppy,Now it's 5-28 ask about do not have one,Again he said 5 mins. He... Read More


D
Doug G
4/19/2018
They took a complex financial and medical issue and translated it to layman's terms that I could understand. I would have been lost without them. I highly recommend this service for anyone reaching retirement age.



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